CH 6 Quiz

A  Difficult, and rarely results in long-lasting benefits.

B  Easy but not significant.

C  Challenging but critical to continued growth and success.

D  Impossible because attitudes are enduring.

A  Independent thought.

B  Optimism

C  Cynicism.

D  Groupthink.

A  Socialization.

B  Attitude.

C  Total learning.

D  Culture.

A  It cannot demand that employees overcome prejudices that they may harbor against their coworkers.

B  Its talent level is lower than average.

C  It has an advantage in global competition over companies with less diverse workforces.

D  Its benefits costs are higher than average.

A  Self-motivated.

B  Self-actualized.

C  Self-conscious.

D  Self-aware.

A  Workers resent being encouraged by employers to volunteer time for community causes, even if given time off to participate.

B  Self-improvement and continuous learning will lead to positive employees.

C  While a fun work environment is desired by employees, providing it is a real drain on corporate profits.

D  A creative workforce is not necessarily a happier, more productive workforce.

A  Conceptual age

B  Information age.

C  Technical age.

D  Digital age.

A  learn to work independently as more workplaces become virtual

B  become experts in technology

C  put their opinions first and persistently communicate their opinions to others.

D  put themselves in someone else’s position in order to understand how that person is feeling

A  Behavioral.

B  Cognitive.

C  Emotional

D  Communicative.

A  An unchangeable way of thinking and behaving.

B  Relatively simple, one-dimensional emotion about a person or object.

C  Set of thoughts accepted as true, leading one to think, feel, and behave either positively or negatively.

D  Foundation for a person’s values.