Exam 3

A  Disabilities include diseases such as epilepsy, cancer, and diabetes.

B  The law varies depending upon how the employee acquired the disability.

C  Disabilities refer to physical but not mental disorders.

D  Any disorder that does not require the employee to adapt the work environment to accommodate the employee.

A  quid pro quo.

B  hostile work environment.

C  de jure harassment.

D  extroverted harassment.

A  Reflexive

B  Quid pro quo

C  Post hoc

D  Ceteris paribus

A  arbitration

B  collective bargaining

C  mediation

D  a vote

A  negotiate a labor-management agreement that both the union and management are willing to accept.

B  establish and communicate clear guidelines for performance appraisals.

C  ensure worker participation in setting the goals and objectives of the company.

D  limit the authority of management to set job categories and direct worker activities.

A  FALSE

B  TRUE

A  test new employees to determine where they should be assigned.

B  give experienced employees a chance to learn new skills.

C  initiate new employees to the organization, their fellow employees, and their immediate supervisors.

D  help workers who have been laid off to find new jobs.

A  web browsers.

B  career interest surveys.

C  Internet services firms can use to recruit employees.

D  magazines that list job opportunities by skill requirements and geographic location.

A  FALSE

B  TRUE

A  gives all citizens over the age of 18 the right to vote regardless of race, religion, sex, or creed.

B  prohibits discrimination based on race, religion, sex, creed, or national origin in matters such as hiring, firing, training, and compensation.

C  prohibits firms from using employment testing as a means of selecting employees and determining which employees should be promoted.

D  requires all firms with over 100 employees to have an affirmative action plan.

A  Job analysis

B  Human resource management

C  Staffing

D  Performance evaluation and response

A  TRUE

B  FALSE

A  Job enrichment

B  Job engineering

C  Automation

D  Scientific management

A  job rotation.

B  worker alternation.

C  job incrementation.

D  task mobility.

A  FALSE

B  TRUE

A  make sure that all employees are expected to meet the same standards.

B  keep salaries earned by employees confidential.

C  set attainable performance goals.

D  focus on setting monetary rewards for meeting the standards.

A  An employee expresses frustration and quits because he feels management has set goals that are impossible to attain

B  An employee refuses to do a certain task because she does not value the reward that she will receive for its successful completion

C  A manager uses very harsh negative reinforcements to punish an employee for undesirable behavior

D  A manager decides not to take any specific actions against an employee who has engaged in undesirable behavior

A  egoistic

B  self-actualization

C  social

D  esteem

A  TRUE

B  FALSE

A  Competing in time

B  Feedback response production

C  Mass customization

D  Mass production

A  focused less on quality and more on reducing costs of production.

B  grown much more rapidly than the manufacturing sector.

C  become the low-wage sector of the U.S. economy.

D  achieved extremely high productivity gains according to government reports.

A  become more self sufficient by producing major components rather than buying them.

B  produce goods and services with less of everything that goes into the process.

C  keep inventories of finished goods as high as possible.

D  produce a very limited variety of goods.

A  services, rather than goods.

B  both goods and services.

C  financial data.

D  goods, rather than services.

A  FALSE

B  TRUE

A  FALSE

B  TRUE