Navigation » List of Schools » Glendale Community College » Business Administration » Busad 106 – Written Business Communication » Fall 2021 » Quiz 1 Chapter 1 to 4
Below are the questions for the exam with the choices of answers:
Question #1
A Asking yourself essential questions about purpose, strategy, scheduling, and coordination.
B Using the agenda of the last meeting as a model for running the next meeting.
C Review the minutes of the last meeting to see what was left unfinished.
D Taking ten minutes before the meeting starts to prepare a few action items.
Question #2
A Summarized what was accomplished.
B Allow the attendees to ask questions.
C Ask attendees to share.
D Elaborate on the main issues.
Question #3
A Unclear decision-making rules.
B Differing leadership styles.
C Not enough time to build relationships.
D The need to make decisions too quickly.
Question #4
A Whether the paper is organized logically.
B Whether the main ideas are strong and clear.
C Whether the words chosen are appropriate.
D The transitions between sections.
Question #5
A Performing
B Norming
C Forming
D Storming
Question #6
A Build up the courage to have difficult conversations.
B Practice self-talk and visualizing yourself responding effectively to challenging interpersonal issues.
C Constantly evaluate your feelings and moods; attempt to understand your feelings as they occur.
D Engage in relaxation techniques to clear your mind.
Question #7
A Incivility
B Pessimism
C Semantic noise
D Emotional hijacking
Question #8
A viewing coworkers motives with suspicion.
B putting in extra time to meet the company’s goals.
C bending the truth slightly to present a more positive picture.
D feeling resistant to new ways of doing things.
Question #9
A lives are rules entirely by their personal values.
B personal values align with the corporate values where they work.
C personal values take priority over corporate values where they work.
D personal values are subservient to the corporate values where they work.
Question #10
A Corporate
B Organizational
C Team
D National
Question #11
A society members are expected to solve personal problems on their own.
B self-enjoyment takes precedence over displays of generosity.
C companies and shareholders emphasize social responsibility.
D people extend material and social support only to a close circle of friends and family.
Question #12
A Less-assertive cultures typically express a lot of emotion.
B Less-assertive cultures are uncomfortable with silence and speak up quickly to fill the silence.
C Less-assertive cultures prioritize resolving issues over showing respect to others.
D Less-assertive cultures stress equality and use cooperative language.
Question #13
A assertiveness.
B collectivism
C hierarchy
D individualism.
Question #14
A cast situation in either-or terms.
B exaggerate their points.
C oversimplify their approach.
D find common ground.
Question #15
A Your work has suffered lately, and I want to make some suggestions for improvement.
B I really want to understand what went wrong and find a solution we both can accept.
C What were you thinking when you made the proposal in the group meeting?
D We need to discuss the way you let your team members down on the last project.
Question #16
A This is an issue of policy, not personal interpretation.
B I know I am right about this, and I can prove it to you.
C You always interrupt me when I try to explain my reasons.
D I feel that I was not given a chance to explain my actions.
Question #17
A People are not good at masking their feelings, but most people are inconsistent in their ability to decode nonverbal signals.
B People are good at masking their feelings, but most people still manage to decode nonverbal signals.
C People are not good at masking their feelings, and most people are highly skilled in their ability to decode nonverbal signals.
D People are good at masking their feelings, so most people are incapable of decoding nonverbal signals.
Question #18
A Probing questions move from general to specific, while solution-oriented questions move from specific to general.
B Probing questions tend to be closed, while solution-oriented questions tend to be open.
C Probing questions tend to be analytical and focused, while solution-oriented questions tend to be casual and social.
D Probing questions seek to uncover root causes, while solution-oriented questions focus on what should be done.
Question #19
A Charasmatic.
B Thoughtful.
C Lively.
D Spontaneous.
Question #20
A Self-Management.
B Psychological safety.
C Sight Perceiving.
D Empathy.
Question #21
A Decoding.
B Filtering.
C Hijacking.
D Encoding.
Question #22
A a reputation for adhering to high moral and ethical values.
B a set of principles that governs behavior in the workplace.
C the knowledge and skills needed to accomplish business tasks.
D the stated and lived values of a company.
Question #23
A professionally.
B ethically.
C emotionally.
D intellectually.
Question #24
A Holding regular meeting to ask about employee concerns.
B Setting clear and measurable goals for each employee.
C Assigning people to projects without their input.
D Taking a course in making teams function more efficiently.
Question #25
A A period in which people put more of their trust in big business than in big government.
B A period in which the government allows financial trusts to try to make the economy safer.
C A period characterized by the formation of trusts to manage the wealth of businesses.
D A period in which people have lost the trust they once had in the business community.