Exam 1

A  Using a conventional number pad utilizes negative training transfer

B  Designers are encouraged to always look for new types of number pads

C  A conventional number pad (calculator) is not considered a design pattern

D  Using a conventional number pad can present a familiar interaction consistent with other systems.

A  Moon phase and crime rate

B  Driver age and experience

C  Vehicle size and driver age

D  Vehicle color and driver height

E  Driver gender and age

A  None

B  15 to 30

C  1 or 2

D  3 to 10

E  30 or more

A  Alarm fatigue is challenging to overcome

B  With sophisticated technology, prisoners will never be able to escape

C  Wolf behavior is a core tenant in human factors psychology

A  Not all interactions involve performance of a task

B  A task analysis is not part of the human factors tool kit

C  Heuristic analyses use considerable resources to perform

D  Documents only existing behavior

A  Literature review or heuristic analysis

B  Summative/comprehensive evaluation

C  Descriptive study

D  Formative usability study

A  Create prototypes, wireframes, and design mock-ups

B  Understand user needs, create prototypes, and validate design

C  Understand how to improve design, diagnose problems, and verify design

A  Evaluation must be done concurrently with Understanding

B  Evaluation must be completed before Understanding can begin

C  Evaluation is synonymous with Understanding

D  It is both the final step in Evaluation and the first step of the next iteration of Understanding

A  TRUE

B  FALSE

A  Decrease the number of Independent Variables

B  Consider a smaller sample size

C  Employ the PDCA cycle

D  Revert to heuristic analysis

E  Consider a larger sample size

A  Increase the number of Independent Variables

B  Consider a larger sample size

C  Revert to a heuristic analysis

D  Employ the PDCA cycle

E  Consider a smaller sample size

A  TRUE

B  FALSE

A  Cost only

B  Workload and Situational Awareness

C  Fatigue, Safety/Use Errors, Workload and Situational Awareness

D  Fatigue only

A  Things the experimenter manipulates

B  Things the experimenter confounds

C  Things the experimenter has no control over

D  Things the experimenter measures

A  Things the experimenter manipulates

B  Things the experimenter has no control over

C  Things the experimenter confounds

D  Things the experimenter measures

A  Heuristic Analysis

B  Post-market Survallance

C  Usability Testing

D  Literature Review

A  Usability Testing

B  Literature Review

C  Summative Evaluation

D  Formative Evaluation

A  After product release

B  End of the cycle

C  Early to mid-cycle

A  Early to mid-cycle

B  End of the cycle

C  After product release

A  Early to mid-cycle

B  End of the cycle

C  After product release

A  Tend to be comprehensive; with large sample sizes

B  Synonymous with verification studies

C  Tend to be quick; with small sample sizes

A  Synonymous with validation studies

B  Tend to be comprehensive; with large sample sizes

C  Tend to be quick; with small sample sizes

A  SCRUM

B  Interviews

C  Vee Process

D  Measurements

A  SCRUM

B  Interviews

C  Measurements

D  PDCA

A  FALSE

B  TRUE

A  To cause the research subject to do most of the talking

B  To identify multiple causes of an error

C  To simulate toddler tendencies

D  Tactic to buy time to think of a response

A  Function Allocation

B  Task Analysis

C  Information Architecture

D  User Specification

E  Heuristic Evaluation

A  Task Analysis

B  Heuristic Analysis

C  Function Allocation

D  Information Architecture

A  TRUE

B  FALSE

A  SCRUM

B  Vee Process

C  Rinse and repeat

D  Clinical Behavioral Therapy

E  Plan-Do-Check-Act

A  SCRUM

B  Vee Process

C  Testudines model

D  Plan-Do-Check-Act

E  Clinical Behavioral Therapy

A  Vee Process

B  SCRUM

C  ISO 14971

D  Clinical Behavioral Therapy

E  Plan-Do-Check-Act

A  TRUE

B  FALSE

A  Illustrates that there are often multiple causes to a failure

B  Illustrates that humans are the primary cause of failure

C  Illustrates that solving human error is a hopeless cause

A  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

B  People are always able to understand something immediately, without the need for conscious reasoning

C  People are not always aware of how their minds/bodies operate

A  Training is the act, process, or method of one that trains

B  Training is always included, thus should be assumed to be available

C  Training is the least effective method since it forces the person to adapt to technology

D  Training does not utilize levels of processing theory

A  Allows human suffering to occur early while costs are low

B  Utilize levels of processing theory

C  To utilize the principle of neuroplasticity

D  Saves considerable money and human suffering

A  Poor design

B  Good design

C  Poor humans

D  Good humans

E  Glitches in the neural matrix

A  Create > Release > Adapt

B  Understand > Create > Evaluate

C  Evaporate > Condensate > Precipitate

D  Hub > Spoke > Rim

E  Evaluate > Adapt > Release

A  Human Factors and Ergonomics Society

B  Human Factors and Experimental Subjects

C  Human Factors and Economic Studies

A  Counseling Psychology

B  Critical Psychology

C  Clinical Psychology

D  Community Psychology

E  Cognitive Psychology

A  Improve user safety, performance, and satisfaction

B  Improve business profits, product costs, and development time

C  Improve system reliability, cost, and reduce complaints

D  Improve the Id, Ego, and Superego

A  Human factors engineering is a different discipline compared to human factors psychology

B  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

C  Human Factors involves the engineering of humans

D  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

E  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

A  Honor thy self, you are the user

B  Know thy user, and you are not thy user

C  Honor thy self, you are not the user

D  Common sense is not so common

E  Know thy user, and you are the user