Final Exam

A  Non-directive interview

B  Biographical interview

C  Behavioral interview

D  Situational interview.

A  dues checkoff.

B  union security payments.

C  agency fee deduction.

D  electronic funds transfer.

A  Federal Labor-Management Conciliation Authority

B  National Labor Relations Board

C  U.S. Department of Labor

D  the U.S. Justice Department

A  problem-solving

B  positive discipline

C  progressive discipline

D  behavior modification

A  monitoring video cameras in the employee changing area.

B  monitoring employee blogs.

C  reading an employee’s business e-mail and learning he was committing adultery.

D  listening to employee phone conversations.

A  the names of the parties to the contract

B  general job duties and expectations

C  compensation

D  the parties’ statutory rights

A  new employees are hired.

B  an employee is terminated.

C  an employee is tranferred to a different department in the company.

D  a contract worker is accessing the computer.

A  job restructuring

B  security

C  human engineering

D  safety

A  Pay Equity Act.

B  Worker’s Compensation Act.

C  Federal Labor Standards Act.

D  the Sarbanes-Oxley Act.

A  paternalistic

B  the equity-based

C  entitlement

D  commitment

A  lump-sum increase

B  across-the-board increase.

C  cost-of-living increase.

D  seniority increase.

A  occupational category

B  job family

C  market band

D  benchmark group

A  Have you ever been arrested for child abuse, child pornography, or any other sex offense?

B  All of our students are native-English speakers.  What language do you speak and write fluently?

C  Are you married? It is really hard to meet single people out here, and we have had a lot of single teacher quit.

D  Most people here are church-goers.  We find that our teachers fit better into the community if they have the same values.  Would you be active in any of the churches here?

A  Uniformed Service Employment and Re-employment Rights Act

B  Civil Rights Act

C  Vietnam Era Veterans Adjustment Assistance Act

D  Rehabilitation Act

A  Reliability

B  Test validity

C  Predictability

D  Consistency

A  work simulation

B  assessment center

C  situational jugement test

D  panel interview

A  face-validity test.

B  synthetic validity test.

C  concurrent validity test.

D  predictive validity test.

A  Aptitude tests

B  Psychomotor tests

C  Physical ability tests

D  Work sample tests

A  operating management responsibility.

B  marketing tool.

C  matching process.

D  public relations activity.

A  job analysis

B  truth-in-hiring approach

C  job specification

D  realistic job preview

A  promotion of unionization by the federal government.

B  lack of performance-linked bonuses in organizations.

C  dissatisfaction with how they are treated by their employers.

D  economic cycles that determine the profitability in an organization.

A  TRUE

B  FALSE

A  FALSE

B  TRUE

A  FALSE

B  TRUE

A  the ability to lift a minimum of fifty pounds.

B  a bachelor’s degree in any field.

C  basic literacy.

D  possession  of a commerical driver’s license.

A  Workflow analysis

B  Work process

C  Job process

D  Transfer of responsibility

A  A dismissed employee files a false complaint of discrimination with the EEOC.

B  A hospital demotes a radiology technician who has complained about ethnice discrimination.

C  The EEOC targets an employer with a history of unlawful discrimination.

D  An employer fires a supervisor who discriminates against a protected-class member.

A  the tasks, duties, and responsibilities of a job.

B  what the job accomplishes and how performance is measure in key areas of the job description.

C  all the duties of the job and whether they are essential or marginal according to the ADA.

D  the knowledge, skills, and abilities an individual needs to perform the job satisfactorily.

A  The web site for that particular professional or ocupational association.

B  an internet job board such as Monster or HotJobs.

C  e-mails to its current employees asking if they can recommend anyone in this specialty.

D  a posting on the employer’s own web site.

A  The company has a high rate of turnover.

B  Most of the workload falls during the months betwen April and October.

C  The organization needs to cut labor costs, and temporary workers would not receive benefits.

D  The employer is a federal contractor and it is staffing up for a new contract.

A  Civil Rights Act

B  Fair Labor Standards Act

C  Disabilities Discrimination Act

D  Americans with Disabilities Act

A  It requires that employers show than an employment practice is job related for a position.

B  It requires employers to avoid making status-blind employment decisions.

C  It requires employers to discourage the occurrence of affirmative actions in the work place.

D  It requires that employers show that there are instances of glass ceiling in their organizations.

A  the result of negligent selection by the bank.

B  poor person-job fit.

C  a realistic job preview.

D  poor person-organization fit.

A   job

B  duty

C  responsibility

D   task

A  voluntary turnover

B  deconstructive discharge

C  wrongful discharge

D  dysfunctional turnover

A  placement of advertisements.

B  preliminary screening of resumes.

C  initial telephone contacts with applicants.

D  face-to-face interviews with finalists.

A  labor

B  applicant

C  talent

D   selection

A  FALSE

B  TRUE