Chapter 4 Quiz

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Question #1

The green movement

A is not a good strategic consideration for contemporary firms.

B has created jobs.

C will never benefit a firm financially.

D is benefiting all firms financially.

Question #2

Which of the following is a reason why a business should be managed ethically?

A Your employees demand it.

B It’s the law in the U.S.

C It’s the right thing to do.

D There are strict global regulations require it.

Question #3

A recent study revealed that most Americans have

A strong moral values.

B a strong desire to do what is right.

C a great desire to help their community.

D few moral absolutes.

Question #4

________ refers to standards of moral behavior.

A Legality

B Ethics

C Integrity

D Responsibility

Question #5

Which of the following is an unresolved ethical issue that surrounds global trade?

A Transportation issues

B Labor standards

C Time to market issues

D Product quality

Question #6

An ethical dilemma refers to a situation where you must

A balance the concerns of profit and legality.

B treat someone unfairly.

C choose between a correct and an incorrect option.

D choose between equally unsatisfactory alternatives.

Question #7

A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.

A compliance

B corporate responsibility

C integrity

D social

Question #8

Laws represent the standards of ________ behavior.

A moral

B socially responsible

C legal

D ethical

Question #9

Which of the following questions can help us avoid a decision that would injure our self-esteem?

A How will it make me feel about myself?

B Is it legal?

C How can I avoid taking the blame?

D Is it balanced?

Question #10

Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of

A the Golden Rule.

B new age realism.

C moral absolutes.

D situational ethics.

Question #11

The social audit is

A a company evaluation that measures the firm’s social contributions inside and outside of the firm.

B a company report that always includes a net social contribution.

C a recent development that creates a ratio to compare a firm’s corporate philanthropy to its profits.

D a government-mandated report required of all firms that have a business license.

Question #12

When it comes to social responsibility, some people feel that “before you can do good, you must do well.” This reflects a firm’s primary responsibility to its

A customers.

B employees.

C community

D investors.

Question #13

One factor causing businesses to vigorously enforce ethical standards is the

A desire to eliminate employee turnover.

B focus on criminal penalties.

C fear of negative publicity.

D evasion of social audit measurements.

Question #14

When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known “one for one” shoe giving program, TOMS social causes are directly related to the firm’s expertise of selling shoes.

A corporate policy

B corporate social initiative

C social auditing

D corporate philanthropy

Question #15

As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah’s experience is an example of

A differences in corporate social initiatives in foreign nations.

B social responsibility differences between similar firms, but in different countries.

C the need for whistleblowers abroad.

D corporate philanthropy differences in different countries.

Question #16

The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are

A exploiting employees by working them long hours at low pay.

B responding to their stockholders’ desire for profits.

C complying with the ethical standards of the people they employ, in the countries in which they are operating.

D not as flexible on social issues as local employees would like them to be.

Question #17

Ethical dilemmas in business

A often force us to choose between equally unsatisfactory alternatives.

B force us to make poor choices.

C define us as being moral absolutists or moral situationalists.

D always end up bringing out the best in us.

Question #18

When working with international firms, U.S. businesses

A tend to ignore the ethics of their international partners.

B try to avoid judging our international business partners by U.S. standards.

C expect socially responsible behavior from their business partners.

D feel that their responsibility is limited to the United States.

Question #19

Corporate social responsibility describes the firm’s

A commitment to a management training program.

B concern for the welfare of society.

C ability to plan for the unexpected.

D exclusive responsibility to its stockholders.

Question #20

Obeying the law is ________ ethical behavior.

A the first step toward

B the opposite of

C essentially the same as

D unlikely to lead to

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