You are a manager at a greeting card company. One afternoon an employee comes to you seeking advice on how to deal with diversity challenges in his workgroup. What is the best piece of advice you can give him?

A  “You are right. You work with a really difficult group from so many foreign countries. I don’t know how you guys get along. Just hang in there and hope for the best.”

B  “There is a diversity training session being held in the conference room on Friday that I am requiring you to attend. In the meantime, understand that this is our culture, so if you don’t get along with people, you will be fired.”

C  “There is a diversity training session being held in the conference room on Friday that I would encourage you to attend. In the meantime, try to focus on the similarities of your coworkers and stay away from making assumptions. Make sure you are clear on how you fit into your workgroup as well.”