Navigation » List of Schools » West Coast University » Nursing » Nursing 420 – Principles of Leadership and Management » Spring 2024 » Week 3 Chapter 9 Quiz
Below are the questions for the exam with the choices of answers:
Question #1
A Prioritizing tasks accurately
B Recognizing the need for goal setting
C Enlisting the help of an administrative assistant
D Handling emergency situations quickly
Question #2
A Deal with paper correspondence as soon as possible after it arrives.
B Require face-to-face communication between staff members rather than written documentation.
C Set aside a block of time once per week to process documents.
D Place additional recycling and trash receptacles throughout the unit.
Question #3
A “I can’t speak with you now, but I’m going to have free time at 11 AM.”
B “I am sorry but I do not have anytime today to talk with you.”
C “Stop by and we can talk during your lunch break.”
D “We’ll need to make it brief since my schedule is tight today.”
Question #4
A “You probably just need to reorganize your day. Do you need help with that?”
B “It’s important to take breaks, so there’s never any valid reason for skipping lunch.”
C “I know that happens sometimes. Let me know if you need help with organizing your day.”
D “Let’s take a quick break and get something to eat, even if we have to come back a bit early.”
Question #5
A Work on the task with few breaks in order to finish as quickly as possible.
B Break the task into smaller, less intimidating units.
C Delay beginning the task until it has the manager’s undivided attention.
D Delegate as much of the task as possible to employees and focus on evaluation.
