Week 1 Video Case Ch. 3 Leadership Succession

A  Collaborating

B  Smoothing

C  Compromising

D  Avoiding

A  Unit staff implement a self-scheduling system. 

B  Staff complete annual performance evaluations on each other and the nurse manager. 

C  Unit staff meet weekly to share positive events, identify concerns, and review shared goals. 

D  The unit adopts a policy of floating to help out other units when the census is low. 

A  Both staff members may enjoy a win-win feeling since the issue was not addressed. 

B  The conflict may resolve itself if the conflict is not of high value to the staff. 

C  Both staff members may withdraw from the conflict until the accreditation visit is complete. 

D  The conflict will remain and reemerge at a later time in a more exaggerated way. 

A  It is required by the ANA Code of Ethics for Nursing.. It gives the opportunity for the manager to clarify policies and organizational changes. It gives nurses an outlet to complain about other departments.

B  It gives nurses an outlet to complain about other departments.. It gives the opportunity for the manager to clarify policies and organizational changes. It provides a shared vision for all staff to work towards.

C  It motivates all staff to do their jobs well and go ‘above and beyond. It gives the opportunity for the manager to clarify policies and organizational changes. It provides a shared vision for all staff to work towards.

D  It motivates all staff to do their jobs well and go ‘above and beyond. It gives the opportunity for the manager to clarify policies and organizational changes. It is required by the ANA Code of Ethics for Nursing.

A  Ensuring congruence in verbal and nonverbal communication with the staff. Sharing stories of specific situations where nurses have been terminated for such actions 

B  Sharing stories of specific situations where nurses have been terminated for such actions. Differentiating between information and communication, ensuring that the unit staff receive both types of communication  

C  Differentiating between information and communication, ensuring that the unit staff receive both types of communication . Preparing written communication with clear and specific language  

D  Ensuring congruence in verbal and nonverbal communication with the staff. Preparing written communication with clear and specific language