Quiz 2

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Question #1

Facilities must not only be safe, they must be accessible. Title III American with Disabilities Act (ADA), requires that facilities remove barriers to access public accommodation.

A TRUE

B FALSE

Question #2

Swimming pools, including spas and hot tubs, can be the source of significant liability, following extensive safety recommendations will go a long way toward reducing their liability related to pools.

A TRUE

B FALSE

Question #3

A public accommodation may legally deny service to a potential guest when:

A The individual cannot show the ability to pay for the services provided.

B all the above

C The individual is intoxicated

D The individual has a readily communicable disease.

E The individual wishes to enter the facility with an item that is prohibited.

Question #4

Certain characteristics help to define a transient guest, compared to a tenant, and include(s):

A Short-term stay – They stay (or rent) for a relatively short period of time with no intent of establishing a permanent residency.

B Registration: Transient guests enter into a room agreement via a registration, whereas a tenant typically signs a lease.

C Tax payment: Transients guests must pay local occupancy taxes, whereas tenants do not.

D Billing format – Transient guests tend to be charged a daily rate for their stay, while tenants may be billed weekly or monthly.

E all the above

Question #5

“Reasonable care” is the degree of care that a reasonably prudent person would use in a similar situation.

A TRUE

B FALSE

Question #6

“Foresee-ability” is the ability of a reasonable, prudent person to know of reasonably anticipate that harm, damage, or injury would occur or was likely to occur as a result of an action or omission.

A FALSE

B TRUE

Question #7

Regarding “negligence” on the part of a person or organization, negligence is said to legally exist when the following condition/conditions has/have been met:

A The plaintiff (guest) was injured or suffered damages.

B The defendant’s failure to meet the legal duty was the proximate cause of the harm.

C A legal duty of care is present.

D all the above

E The defendant (person or organization) has failed to provide the standard of care needed to fulfill the duty of care.

Question #8

Hospitality Operators owe a “duty of care” to those individuals who enter their establishment, which include:

A Serve food and beverage fit for consumption

B Hire and train qualified employees

C Serve alcoholic beverages responsibly

D Provide a reasonably safe premise

E all the above

Question #9

Resolving a complaint and to avoid liability, an employer must offer evidence a complaint of sexual harassment was investigated thoroughly and undertook prompt remedial action to end the harassing conduct.

A FALSE

B TRUE

Question #10

Regarding preventing discrimination, workplace discrimination is enforced by the Equal Employment Opportunity Commission (EEOC).

A TRUE

B FALSE

Question #11

Your Employee Manual should provide general policies, that include:

A Disciplinary process

B all the above

C Probationary periods

D Performance reviews

E Drug and alcohol testing

Question #12

After you have legally selected any employee for your organization, it is good practice to clarify the condition of employment in an “Offer Letter;” components of a sound Offer Letter include:

A Start date

B all the above

C Compensation

D Position offered

E Benefits

Question #13

“At-will employment” is an employment relationship whereby employers have a right to hire any employee, whenever they choose, and to dismiss an employee for or without cause, at any time, so long as the employee’s civil right are not violated.

A TRUE

B FALSE

Question #14

Youths aged 14 and 15 may work in certain jobs outside school hours, but no more than three hours on a school day, with a limit of 18 hours in a school week.

A TRUE

B FALSE

Question #15

Employment discrimination laws have been established to protect certain classes of people from unfair or exclusionary hiring practices, which includes:

A all the above

B Pregnancy Discrimination Act of 1978

C Civil Rights Act of 1964; Title VII

D Age Discrimination in Employment Act of 1967

E Americans with Disabilities Act; Title I of 1990

Question #16

Certain tools can be utilized for legally selecting employees, including

A Job qualifications

B Job descriptions

C Applicant screening

D Pre-employment testing

E all the above

Question #17

In the hospitality industry there are two types of property the future manager must learn to administer. One is “personal property.”

A FALSE

B TRUE

Question #18

In the hospitality industry there are two types of property the future manager must learn to administer. One is “real property.”

A FALSE

B TRUE

Question #19

Understanding how the law views property is important because:

A it affects how ownership of the property is allowed to be transferred.

B it affects how property ownership disputes and claims are settled.

C it affects how ownership of the property is allowed to be transferred.

D all the above

E it affects the rights of an individual to use the property as they see fit.

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