Navigation » List of Schools » South New Hampshire University » Business » Business 210 – Managing/Leading in Business » Fall 2022 » Chapter 2 Leadership, Management Approaches, and Followership
Below are the questions for the exam with the choices of answers:
Question #1
A leading, planning, informing, and deciding
B influencing, caring, trusting, and empowering
C planning, organizing, leading, and controlling
Question #2
A ensure that the work of subordinates is consistent with and contributes to organizational objectives
B regulate the personal behavior of subordinates to conform with the values of company owners
C manipulate the emotions of subordinates so that they are afraid to question their supervisors
Question #3
A compliance
B control techniques
C collaboration
Question #4
A setting clear standards and making sure they are met
B understanding the personalities of subordinates
C earning a profit for the company
Question #5
A They will focus on winning a promotion to a higher paying position.
B They will exert minimal effort.
C They will enthusiastically work toward the organization’s objectives.
Question #6
A by pursuing an education in behavioral sciences
B by telling their subordinates exactly what they expect from them
C by understanding their subordinates’ personalities, values, attitudes, and emotions
Question #7
A to effectively allocate human resources
B to ensure that jobs are not too repetitive
C to decide how to cluster jobs into departments
Question #8
A operational planning
B departmentalization
C job design
Question #9
A by maintaining an ordered list of their personal tasks
B by determining the company’s objectives
C by developing a structure and assigning workers to their roles
Question #10
A operational
B strategic
C tactical
Question #11
A setting objectives and determining how to achieve them
B predicting the problems with a certain business model
C keeping a detailed record of the organization’s daily progress
Question #12
A by using interpersonal skills to gather information and make decisions regarding that information
B by knowing how to do every job within an organization and explaining it to employees
C by understanding how to influence others to do what they want them to do
Question #13
A Several patrons get food poisoning after eating at a restaurant.
B New products compete for limited shelf space at a grocery store.
C Union employees at a coffee shop bargain for a pay increase.
Question #14
A disseminator
B monitor
C spokesperson
Question #15
A leader
B liaison
C figurehead
Question #16
A leader
B negotiator
C spokesperson
Question #17
A general manager
B project manager
C team manager
Question #18
A They manage a team that makes a company’s products.
B They manage the planning, execution, and completion of a project.
C They manage employees responsible for behind-the-scenes organizational work.
Question #19
A a functional manager
B a supervisory manager
C a top manager
Question #20
A as individuals who interweave different management types in an effort to meet organizational goals
B as individuals who support and serve other individuals within an organization through the process of empowerment
C as members of an organization who use their positional authority over employees to achieve goals
Question #21
A departmentalization
B empowerment
C contemporary management
Question #22
A reason
B perception
C emotion
Question #23
A People don’t buy what you do, they buy why you do it.
B Winning companies remember the law of diffusion of innovation.
C Successful people don’t think from the outside in, they think from the inside out.
Question #24
A Apple focuses on how to make the best products.
B Apple focuses on what products people really want.
C Apple focuses on why it makes its products.
Question #25
A A leader’s role is to influence others to achieve organizational goals.
B A leader’s role is to force other people in an organization to achieve their goals.
C A leader’s role is to take full responsibility when people and organizations fail.
