Navigation » List of Schools » South New Hampshire University » Business » Business 210 – Managing/Leading in Business » Fall 2022 » Chapter 2 Leadership, Management Approaches, and Followership
Below are the questions for the exam with the choices of answers:
Question #1
A leading, planning, informing, and deciding
B planning, organizing, leading, and controlling
C influencing, caring, trusting, and empowering
Question #2
A manipulate the emotions of subordinates so that they are afraid to question their supervisors
B ensure that the work of subordinates is consistent with and contributes to organizational objectives
C regulate the personal behavior of subordinates to conform with the values of company owners
Question #3
A collaboration
B control techniques
C compliance
Question #4
A earning a profit for the company
B setting clear standards and making sure they are met
C understanding the personalities of subordinates
Question #5
A They will enthusiastically work toward the organization’s objectives.
B They will exert minimal effort.
C They will focus on winning a promotion to a higher paying position.
Question #6
A by telling their subordinates exactly what they expect from them
B by understanding their subordinates’ personalities, values, attitudes, and emotions
C by pursuing an education in behavioral sciences
Question #7
A to decide how to cluster jobs into departments
B to effectively allocate human resources
C to ensure that jobs are not too repetitive
Question #8
A operational planning
B departmentalization
C job design
Question #9
A by developing a structure and assigning workers to their roles
B by determining the company’s objectives
C by maintaining an ordered list of their personal tasks
Question #10
A tactical
B strategic
C operational
Question #11
A predicting the problems with a certain business model
B keeping a detailed record of the organization’s daily progress
C setting objectives and determining how to achieve them
Question #12
A by understanding how to influence others to do what they want them to do
B by knowing how to do every job within an organization and explaining it to employees
C by using interpersonal skills to gather information and make decisions regarding that information
Question #13
A Union employees at a coffee shop bargain for a pay increase.
B Several patrons get food poisoning after eating at a restaurant.
C New products compete for limited shelf space at a grocery store.
Question #14
A monitor
B spokesperson
C disseminator
Question #15
A figurehead
B liaison
C leader
Question #16
A negotiator
B leader
C spokesperson
Question #17
A team manager
B project manager
C general manager
Question #18
A They manage the planning, execution, and completion of a project.
B They manage a team that makes a company’s products.
C They manage employees responsible for behind-the-scenes organizational work.
Question #19
A a supervisory manager
B a functional manager
C a top manager
Question #20
A as members of an organization who use their positional authority over employees to achieve goals
B as individuals who interweave different management types in an effort to meet organizational goals
C as individuals who support and serve other individuals within an organization through the process of empowerment
Question #21
A contemporary management
B empowerment
C departmentalization
Question #22
A perception
B emotion
C reason
Question #23
A Successful people don’t think from the outside in, they think from the inside out.
B Winning companies remember the law of diffusion of innovation.
C People don’t buy what you do, they buy why you do it.
Question #24
A Apple focuses on how to make the best products.
B Apple focuses on what products people really want.
C Apple focuses on why it makes its products.
Question #25
A A leader’s role is to take full responsibility when people and organizations fail.
B A leader’s role is to force other people in an organization to achieve their goals.
C A leader’s role is to influence others to achieve organizational goals.
