Exam 6

Navigation » List of Schools » Glendale Community College » Medical Office Administration » MOA 190 – Healthcare Administration » Spring 2022 » Exam 6

Need help with your exam preparation?

Existing Quiz Clients Login here

Below are the questions for the exam with the choices of answers:

Try The Exam

Question #1

A crisis management plan for a skilled nursing home would be helpful when:

A A physical therapist obtains an additional credential.

B Nursing students come for a tour.

C A TV station interviews a patient who just turned 100.

D The news states a hurricane is headed toward the city.

Question #2

A community crisis that can directly affect an acute care hospital is:

A Medicare audits the billing department.

B An apartment building burns, leaving 3 dead and 15 injured.

C A gastroenterologist loses her medical license.

D A nurse gives a patient the wrong medication.

Question #3

An example of a ‘never’ event is:

A A patient dies while awaiting kidney transplant.

B A patient found involved in a string of STD diagnoses.

C A surgeon amputates the wrong leg.

D A patient does not get flu vaccine because the physician’s office ran out.

Question #4

The crisis management plan must be created to deal with:

A Any extraordinary situation.

B Internal matters only.

C Medical emergencies only.

D Potential major disasters only.

Question #5

An example of inadequate care is:

A A Department of Justice audit.

B Providing free flu shots.

C Failure to order an x-ray.

D Amputating the wrong leg.

Question #6

Good preventive crisis management can reduce or eliminate the opportunity for:

A Media events.

B Occurrences of medical error.

C Power failures.

D Occurrences of medical error and power failures

Question #7

A health care disaster may be categorized as:

A All of these.

B Endemic.

C Pandemic.

D Epidemic.

Question #8

An event categorized as an internal human disaster is:

A A patient determined to be patient zero in an epidemic.

B An accidental injury of a patient.

C A hacker breaching security.

D A celebrity coming into the ED.

Question #9

Crisis management plans should guide all members of the organization during:

A Natural disaster.

B A technological disaster and a natural disaster.

C A technological disaster

D None of the above.

Question #10

Insights that can be gained from reviewing actions that occurred during a crisis can lead to:

A Implementation of educational sessions.

B Corrective policies and procedures.

C All of these.

D The initiation of additional preventive measures.

Question #11

When the crisis is over, you must perform a:

A Vacation escape.

B Continuing educational event.

C Pre-event evaluation.

D Post-event analysis.

Question #12

During a crisis, it is best to keep communications with staff:

A Need-to-know only.

B Strictly limited.

C Open and honest.

D None of the above

Question #13

As per AHRQ, in crisis management, ICS stands for:

A Independent Contractor Services.

B Isolation and Control Supervision.

C Incident Command Systems.

D Incident Control and Supervision.

Question #14

Health care facilities have an obligation to their communities, especially at-risk members of the community, which include all of the following groups except:

A The blind and visually impaired.

B Nursing home residents.

C The homebound elderly.

D Those dependent on public transportation.

Question #15

Leaving a surgical instrument in a patient after a surgical procedure is considered:

A Acceptable human error.

B Malfeasance.

C An epidemic.

D A never event.

Question #16

An event classified as a human disaster might include:

A Celebrity patients.

B Criminal activity.

C A power failure.

D An earthquake.

Question #17

A crisis that is focused outside of the organization, such as a hurricane or tornado, is further classified as:

A An internal crisis.

B A pandemic.

C An external crisis.

D A mobilization.

Question #18

A disease that spreads throughout a small area, such as a community, is known as:

A An epidemic.

B Cataclysmic.

C An endemic.

D A pandemic.

Question #19

High-risk is described by a probability of harm over:

A 50%.

B 70%.

C 30%.

D 15%.

Question #20

When the probability of any harm is low, and the harm that might occur would be minor, this is considered:

A Medium-risk.

B High-risk.

C Low-risk.

D Unsafe.

Question #21

One of the hidden costs of a project or program might be:

A High cost of purchase.

B Lost productivity during implementation.

C All of these

D Cost of staff training.

Question #22

A risk assessment begins with the first step of:

A Identification of the harm that could be caused.

B Determining the budget.

C Increasing the facility’s liability insurance.

D Evaluating the individual(s) proposing the project.

Question #23

Projects that may pose risk include:

A Telemedicine.

B All of these.

C New equipment.

D Expansion of population services.

Question #24

Reviewing complete incident reports and ________ will support improvement efforts.

A investigating the origin of the incident

B terminating all staff involved

C making the staff member pay restitution

D phoning the police

Question #25

To identify what bad things could happen, the administrator should perform:

A Exit interviews.

B Industry-wide research studies.

C Safety protocols.

D Risk assessments.

Question #26

An action that will lessen the severity of harm is known as:

A Complication.

B Mitigation.

C Aversion.

D An alibi.

Question #27

The process by which an organization can reduce the opportunity for an adverse event to occur is known as:

A Risk management.

B Strategic management.

C Crisis management.

D Financial management.

Question #28

A plan to prevent or diminish the opportunity for harm is known as:

A A proactive strategy.

B A risk analysis.

C A reactive strategy.

D Objective protection.

Question #29

An unexpected reaction to a procedure or treatment is known as:

A An adverse outcome.

B A misadventure.

C An accident.

D An anomaly.

Try The Exam

Fresh Grad Lands Job as Real Estate Agent With Help from Professional Writers

Need help with your exam preparation?

Below are the questions for the exam with the choices of answers:

Christian S.

Tyra

Linda

Manush

We accept payment