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Case Study 8 Uber

Navigation » List of Schools » Cal State LA » Management » Management 3070 – Management and Organizational Behavior » Spring 2022 » Case Study 8 Uber

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Below are the questions for the exam with the choices of answers:

Question #1

Which of the following is an example of Uber’s organizational structure possibly supporting its culture?

A the transformation of Kalanick’s 14 values to Khosrowshahi’s 8 cultural norms

B the booking fee Uber charges in addition to its 25 percent commission rate

C khosrowshahi soliciting input from employees rather than just directing new cultural norms

D the weakening of Kalanick’s authority by the board of directors

E kalanick’s display of Uber’s 14 values at the company’s San Francisco headquarters

Question #2

Based on the competing values framework, it would seem that Uber had a ________ culture under Kalanick, but now has more of a ________ culture with Khosrowshahi at the helm.

A hierarchy; adhocracy

B adhocracy; market

C hierarchy; clan

D market; clan

E clan; market

Question #3

The celebration of key accomplishments by chest bumps and the push-up contests reflected what level of organizational culture at Uber during former CEO Kalanick’s tenure?

A observable artifacts

B espoused values

C enacted values

D basic assumptions

E hierarchy

Question #4

Based on the case, which of the following is a driver of Uber’s organizational culture?

A board of directors

B competitors

C human resources

D CEO Khosrowshahi

E contracted drivers (“Partners”)

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“Kudos to the team for a job well done. I am sincerely appreciative of the time and effort you gave on my resume. You did not only help me land the job I had always been dreaming of but you also made me realize how important adding those specific keywords to my resume! Cheers!

Manush

Fresh Graduate

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