Exam 3

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Question #1

OSHA has identified health care as a:

A Safe and secure environment.

B High-incidence industry.

C No danger zone workplace.

D Low-incidence industry.

Question #2

All applicant physicians should be checked on the ________ before hiring or granting privileges to treat patients in your facility.

A medical school website

B Physician Quality Reporting System (PQRS)

C National Practitioner Data Bank (NPDB)

D American Medical Association website

Question #3

Quality improvement strategies, as listed by AHRQ, include:

A Patient education services.

B Internal audits.

C Physician reminder systems.

D All of these.

Question #4

State and national criminal background checks should be performed on:

A All administrative applicants.

B All clinical applicants.

C All applicants.

D All physician applicants.

Question #5

Internal audits can improve the quality of care provided in your facility by:

A Finding reasons to fire employees.

B Providing feedback, including physician performance evaluations.

C Supporting implementation of salary reductions.

D They do not improve the quality of care at all.

Question #6

To ensure safety in the workplace, an administrator should make certain always to:

A Hire people who can take care of themselves.

B Pay overtime.

C Repair any broken locks immediately.

D Promote diversification.

Question #7

OSHA oversees protections for your staff members against workplace violence and:

A Salary rates.

B Workplace illness and injury.

C Workplace discrimination.

D Equal Opportunity Employment issues.

Question #8

Wellness programs for staff members are:

A A waste of money.

B Part of a smart strategic plan.

C Just a fad.

D A waste of staff member time.

Question #9

Health care facilities have a financial and moral obligation to:

A Avoid lawsuits.

B Keep patients safe.

C Keep staff and patients safe.

D Pick and choose safety issues with which to comply.

Question #10

A Workplace Safety Plan should have ________ main sections.

A five

B three

C seven

D ten

Question #11

Healthier workers means:

A Lower health insurance premiums.

B Increased health insurance premiums.

C An increase in paid overtime.

D A decrease in productivity.

Question #12

The United States Bureau of Labor Statistics calculated that the average total compensated cost for sick pay is:

A 23¢ per work hour.

B 51¢ per work hour.

C 10¢ per work hour.

D $1.00 per work hour.

Question #13

Wellness programs sponsored by the administration of any size organization is in the best interests of:

A The patient.

B All of the answers are correct.

C The organization.

D The employee.

Question #14

Proper air exchange is important to avoid:

A Sick building syndrome.

B Extreme temperatures within the building.

C Stuffiness in the building.

D High utilities bills.

Question #15

HVAC stands for:

A Hospital Vaccination and Control.

B Housekeeping Vacuuming and Cleaning.

C Heating Ventilation Air Conditioning.

D Health in Vocational Area Conditions.

Question #16

Housekeeping employees can be in danger of contamination from:

A Vacuum cleaners.

B Special hazardous waste-disposal systems.

C Laundry.

D EPA-approved disinfectants.

Question #17

In addition to clinicians, employees working in which of the following departments are also at high risk for workplace infection?

A Housekeeping

B Medical billing and coding staff

C Parking lot attendants

D All of the above

Question #18

Because prevention plans cannot prevent all accidents, you must also ensure that staff members are trained to use:

A A paid day off.

B A referral to an infectious disease physician.

C Specific protocols after an exposure occurs.

D An antidote.

Question #19

Another way to prevent workplace infection of hepatitis B virus is to ensure all staff members are:

A Scrubbed with antibacterial soap.

B Always wearing face masks.

C Lathered with hand sanitizer.

D Vaccinated.

Question #20

OSHA has identified health care as a:

A High-incidence industry.

B No danger zone workplace.

C Low-incidence industry.

D Safe and secure environment.

Question #21

According to NIOSH, violent acts, including physical assaults and threats of assaults, directed toward persons at work or on duty are known as:

A Occupational dangers.

B High-incidence occupational locations.

C Occupational hazards.

D Workplace violence.

Question #22

The Patient Experience of Care domain accounts for ________ of the total performance score (TPS).

A 85%

B 50%

C 30%

D 65%

Question #23

The terms of the Hospital Value-Based Purchasing program (HVBP) provide hospitals with incentive payments based on:

A Number of patients treated.

B Level of performance.

C Severity of illness treated.

D Credentials of physicians.

Question #24

All of the following are measured for quality of care by Hospital Compare, except:

A Use of surgical techniques.

B Number of Medicaid patients.

C Timely and effective care for patients with AMI.

D Spending per hospital patient with Medicaid.

Question #25

As part of the Hospital Quality Initiative, CMS created:

A A toll-free hotline.

B Hospital Compare.

C HIPAA.

D EMTALA.

Question #26

CMS identifies one private organization in each state to review the provision of healthcare services and to respond to complaints. These organizations are called:

A Healthy People 2020.

B Healthcare Quality Indicators (HQI).

C Total Quality Management (TQM).

D Quality Improvement Organizations (QIO).

Question #27

Since 2001, CMS has published quality initiatives with the intent of supporting quality health care through:

A Threat of imprisonment.

B Public disclosure.

C Claims denial.

D Ancillary incentives.

Question #28

Better, more effective care to patients can be supported by:

A Proven quality indicators (QI).

B Providing more benefits to staff.

C Having staff work only 4 days a week.

D Paying clinicians higher salaries.

Question #29

All applicant physicians should be checked on the ________ before hiring or granting privileges to treat patients in your facility.

A Physician Quality Reporting System (PQRS)

B medical school website

C National Practitioner Data Bank (NPDB)

D American Medical Association website

Question #30

A physician’s credential may be:

A RN.

B PT.

C Ph.D.

D M.D.

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