Exam 3

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Question #1

OSHA has identified health care as a:

A High-incidence industry.

B No danger zone workplace.

C Safe and secure environment.

D Low-incidence industry.

Question #2

All applicant physicians should be checked on the ________ before hiring or granting privileges to treat patients in your facility.

A medical school website

B Physician Quality Reporting System (PQRS)

C National Practitioner Data Bank (NPDB)

D American Medical Association website

Question #3

Quality improvement strategies, as listed by AHRQ, include:

A Physician reminder systems.

B Internal audits.

C Patient education services.

D All of these.

Question #4

State and national criminal background checks should be performed on:

A All physician applicants.

B All clinical applicants.

C All administrative applicants.

D All applicants.

Question #5

Internal audits can improve the quality of care provided in your facility by:

A They do not improve the quality of care at all.

B Supporting implementation of salary reductions.

C Providing feedback, including physician performance evaluations.

D Finding reasons to fire employees.

Question #6

To ensure safety in the workplace, an administrator should make certain always to:

A Repair any broken locks immediately.

B Pay overtime.

C Promote diversification.

D Hire people who can take care of themselves.

Question #7

OSHA oversees protections for your staff members against workplace violence and:

A Workplace discrimination.

B Workplace illness and injury.

C Salary rates.

D Equal Opportunity Employment issues.

Question #8

Wellness programs for staff members are:

A A waste of staff member time.

B A waste of money.

C Part of a smart strategic plan.

D Just a fad.

Question #9

Health care facilities have a financial and moral obligation to:

A Pick and choose safety issues with which to comply.

B Avoid lawsuits.

C Keep staff and patients safe.

D Keep patients safe.

Question #10

A Workplace Safety Plan should have ________ main sections.

A seven

B three

C ten

D five

Question #11

Healthier workers means:

A Lower health insurance premiums.

B Increased health insurance premiums.

C A decrease in productivity.

D An increase in paid overtime.

Question #12

The United States Bureau of Labor Statistics calculated that the average total compensated cost for sick pay is:

A 51¢ per work hour.

B 10¢ per work hour.

C $1.00 per work hour.

D 23¢ per work hour.

Question #13

Wellness programs sponsored by the administration of any size organization is in the best interests of:

A The patient.

B The organization.

C All of the answers are correct.

D The employee.

Question #14

Proper air exchange is important to avoid:

A Extreme temperatures within the building.

B Sick building syndrome.

C High utilities bills.

D Stuffiness in the building.

Question #15

HVAC stands for:

A Heating Ventilation Air Conditioning.

B Health in Vocational Area Conditions.

C Housekeeping Vacuuming and Cleaning.

D Hospital Vaccination and Control.

Question #16

Housekeeping employees can be in danger of contamination from:

A Vacuum cleaners.

B EPA-approved disinfectants.

C Laundry.

D Special hazardous waste-disposal systems.

Question #17

In addition to clinicians, employees working in which of the following departments are also at high risk for workplace infection?

A Parking lot attendants

B Medical billing and coding staff

C Housekeeping

D All of the above

Question #18

Because prevention plans cannot prevent all accidents, you must also ensure that staff members are trained to use:

A An antidote.

B A referral to an infectious disease physician.

C Specific protocols after an exposure occurs.

D A paid day off.

Question #19

Another way to prevent workplace infection of hepatitis B virus is to ensure all staff members are:

A Scrubbed with antibacterial soap.

B Always wearing face masks.

C Vaccinated.

D Lathered with hand sanitizer.

Question #20

OSHA has identified health care as a:

A No danger zone workplace.

B Safe and secure environment.

C Low-incidence industry.

D High-incidence industry.

Question #21

According to NIOSH, violent acts, including physical assaults and threats of assaults, directed toward persons at work or on duty are known as:

A Workplace violence.

B High-incidence occupational locations.

C Occupational dangers.

D Occupational hazards.

Question #22

The Patient Experience of Care domain accounts for ________ of the total performance score (TPS).

A 30%

B 65%

C 50%

D 85%

Question #23

The terms of the Hospital Value-Based Purchasing program (HVBP) provide hospitals with incentive payments based on:

A Level of performance.

B Credentials of physicians.

C Number of patients treated.

D Severity of illness treated.

Question #24

All of the following are measured for quality of care by Hospital Compare, except:

A Use of surgical techniques.

B Number of Medicaid patients.

C Spending per hospital patient with Medicaid.

D Timely and effective care for patients with AMI.

Question #25

As part of the Hospital Quality Initiative, CMS created:

A EMTALA.

B A toll-free hotline.

C HIPAA.

D Hospital Compare.

Question #26

CMS identifies one private organization in each state to review the provision of healthcare services and to respond to complaints. These organizations are called:

A Total Quality Management (TQM).

B Quality Improvement Organizations (QIO).

C Healthy People 2020.

D Healthcare Quality Indicators (HQI).

Question #27

Since 2001, CMS has published quality initiatives with the intent of supporting quality health care through:

A Public disclosure.

B Claims denial.

C Ancillary incentives.

D Threat of imprisonment.

Question #28

Better, more effective care to patients can be supported by:

A Proven quality indicators (QI).

B Having staff work only 4 days a week.

C Paying clinicians higher salaries.

D Providing more benefits to staff.

Question #29

All applicant physicians should be checked on the ________ before hiring or granting privileges to treat patients in your facility.

A medical school website

B Physician Quality Reporting System (PQRS)

C American Medical Association website

D National Practitioner Data Bank (NPDB)

Question #30

A physician’s credential may be:

A RN.

B M.D.

C Ph.D.

D PT.

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