Navigation » List of Schools » Glendale Community College » Business Administration » Busad 106 – Written Business Communication » Spring 2022 » Chapter 01 Aplia Assignment
Below are the questions for the exam with the choices of answers:
Question #1
A editors in chief
B editor in chiefs
C editors in chiefs
Question #2
A selects
B select
Question #3
A benches, cities
B benches, secretarys, counties, gal.’s, cities, boxes
C secretarys, boxes
Question #4
A Common noun
B Proper noun
Question #5
A Concrete noun
B Abstract noun
Question #6
A “There is a diversity training session being held in the conference room on Friday that I would encourage you to attend. In the meantime, try to focus on the similarities of your coworkers and stay away from making assumptions. Make sure you are clear on how you fit into your workgroup as well.”
B “There is a diversity training session being held in the conference room on Friday that I am requiring you to attend. In the meantime, understand that this is our culture, so if you don’t get along with people, you will be fired.”
C “You are right. You work with a really difficult group from so many foreign countries. I don’t know how you guys get along. Just hang in there and hope for the best.”
Question #7
A Choose teams that are primarily of the same culture or race and add one or two others based on their personal strengths and weaknesses.
B Choose not to focus only on differences in race or gender but also on the overall strengths and weaknesses of each person.
C Throw all the names in a hat and randomly choose your teams.
Question #8
A Understand the value of difference. Learn about your cultural self. Make fewer assumptions.
B Develop healthy bias. Practice ethnocentrism. Accept stereotypes. Focus on cultural differences.
C Understand the value of difference. Learn about your cultural self. Develop healthy bias. Practice ethnocentrism. Accept stereotypes. Focus on cultural differences. Make fewer assumptions.
D Understand the value of difference. Learn about your cultural self. Develop healthy bias.
Question #9
A The sentences are shortened using acronyms. The sentences are short. Conversational idioms are used to enhance readability.
B Contractions are not used. Humor is used to be friendly. Conversational idioms are used to enhance readability. The date format matches local styles.
C The date format matches local styles. The sentences are shortened using acronyms. The sentences are short. Conversational idioms are used to enhance readability.
D Contractions are not used. The sentences are shortened using acronyms. The sentences are short.
Question #10
A Accept blame. Use simple English. Correct mispronunciations. Speak slowly and enunciate clearly.
B Observe eye messages. Follow up with a phone call. Speak slowly and enunciate clearly.
C Speak loudly and slowly. Accept blame. Observe eye messages. Use simple English.
D Speak loudly and slowly. Accept blame. Observe eye messages. Use simple English. Correct mispronunciations. Follow up with a phone call. Speak slowly and enunciate clearly.
Question #11
A Practice empathy
B Socialize with different people
C Study discrimination
Question #12
A Oversimplified perceptions of behavioral characteristics of groups of people
B Useful for determining the general characteristics of groups of people
C Reliable and accurate descriptions of cultural norms
Question #13
A Causes us to judge others by our own values
B Is only found in North American culture
C Reveals fundamental differences between people of different ethnicities
Question #14
A Individualism
B Communication style
C Time orientation
D Context
Question #15
A Power distance
B Time orientation
C Communication style
D Individualism
Question #16
A Mr. Youngher’s nonverbal cues indicate that he is overexcited yet underprepared for the interview. He really needs the job.
B Mr. Youngher’s nonverbal cues indicate that he is not interested in the job and is unaware of professional norms and protocols.
C Mr. Youngher’s nonverbal cues indicate that he is extremely busy with his schoolwork and doesn’t have time to adequately prepare.
Question #17
A knowledge base
B professional credibility
Question #18
A step back, flexibility
B turn sideways, flexibility
C step back, respect
D turn sideways, respect
Question #19
A Mistrust, Anxiety, Trust, Relaxation, Interest
B Mistrust, Anxiety
C Trust, Relaxation
D Trust, Interest
Question #20
A paying attention, approachable
B responding favorably, approachable
C paying attention, responding favorably
Question #21
A Look as if you are listening
B providing feedback
Question #22
A controlling your surroundings
B keeping an open mind
Question #23
A We respond unfavorably to unfamiliar jargon and “charged” words.
B We fail to listen because we are just waiting for the next pause when we get to speak.
C We find it difficult to listen because of impediments such as hearing loss, poor acoustics, or fatigue.
Question #24
A We fail to listen because we are just waiting for the next pause when we get to speak.
B We “tune out” others’ ideas that run counter to our own preconceived thoughts.
C We become bored because we can process thoughts three times faster than speakers can present them.
Question #25
A Changing communication technologies
B Heightened global competition
C Renewed emphasis on ethics
Question #26
A Renewed emphasis on ethics
B Nonterritorial offices
C Flattened management hierarchies
Question #27
A Nonterritorial offices
B Self-directed work groups and virtual teams
C Innovative communication technologies
Question #28
A Emphasis on ethics
B Nonterritorial offices
C Changing communication technologies
Question #29
A New work environments
B Self-directed work groups and virtual teams
C Increasingly diverse workforce
Question #30
A Unprofessional
B Professional
Question #31
A Herb’s behavior is unprofessional.
B Herb’s behavior is professional.
Question #32
A Because failing education systems don’t teach useful information
B Because shifting demographics increase the demand for a global workforce
C Because advancements in technology have increased the number of messages being exchanged and the scope of the audiences who might receive these messages