Exam 3

A  Disabilities refer to physical but not mental disorders.

B  Any disorder that does not require the employee to adapt the work environment to accommodate the employee.

C  Disabilities include diseases such as epilepsy, cancer, and diabetes.

D  The law varies depending upon how the employee acquired the disability.

A  de jure harassment.

B  extroverted harassment.

C  quid pro quo.

D  hostile work environment.

A  Post hoc

B  Reflexive

C  Ceteris paribus

D  Quid pro quo

A  mediation

B  arbitration

C  a vote

D  collective bargaining

A  limit the authority of management to set job categories and direct worker activities.

B  establish and communicate clear guidelines for performance appraisals.

C  negotiate a labor-management agreement that both the union and management are willing to accept.

D  ensure worker participation in setting the goals and objectives of the company.

A  FALSE

B  TRUE

A  help workers who have been laid off to find new jobs.

B  initiate new employees to the organization, their fellow employees, and their immediate supervisors.

C  test new employees to determine where they should be assigned.

D  give experienced employees a chance to learn new skills.

A  magazines that list job opportunities by skill requirements and geographic location.

B  Internet services firms can use to recruit employees.

C  career interest surveys.

D  web browsers.

A  FALSE

B  TRUE

A  requires all firms with over 100 employees to have an affirmative action plan.

B  prohibits discrimination based on race, religion, sex, creed, or national origin in matters such as hiring, firing, training, and compensation.

C  prohibits firms from using employment testing as a means of selecting employees and determining which employees should be promoted.

D  gives all citizens over the age of 18 the right to vote regardless of race, religion, sex, or creed.

A  Performance evaluation and response

B  Staffing

C  Human resource management

D  Job analysis

A  TRUE

B  FALSE

A  Job engineering

B  Job enrichment

C  Automation

D  Scientific management

A  job incrementation.

B  worker alternation.

C  job rotation.

D  task mobility.

A  TRUE

B  FALSE

A  keep salaries earned by employees confidential.

B  make sure that all employees are expected to meet the same standards.

C  focus on setting monetary rewards for meeting the standards.

D  set attainable performance goals.

A  An employee expresses frustration and quits because he feels management has set goals that are impossible to attain

B  A manager decides not to take any specific actions against an employee who has engaged in undesirable behavior

C  An employee refuses to do a certain task because she does not value the reward that she will receive for its successful completion

D  A manager uses very harsh negative reinforcements to punish an employee for undesirable behavior

A  egoistic

B  social

C  self-actualization

D  esteem

A  FALSE

B  TRUE

A  Feedback response production

B  Mass customization

C  Mass production

D  Competing in time

A  focused less on quality and more on reducing costs of production.

B  grown much more rapidly than the manufacturing sector.

C  achieved extremely high productivity gains according to government reports.

D  become the low-wage sector of the U.S. economy.

A  become more self sufficient by producing major components rather than buying them.

B  produce goods and services with less of everything that goes into the process.

C  produce a very limited variety of goods.

D  keep inventories of finished goods as high as possible.

A  both goods and services.

B  services, rather than goods.

C  financial data.

D  goods, rather than services.

A  TRUE

B  FALSE

A  TRUE

B  FALSE