Exam 1

A  Using a conventional number pad can present a familiar interaction consistent with other systems.

B  Designers are encouraged to always look for new types of number pads

C  Using a conventional number pad utilizes negative training transfer

D  A conventional number pad (calculator) is not considered a design pattern

A  Vehicle size and driver age

B  Moon phase and crime rate

C  Driver age and experience

D  Vehicle color and driver height

E  Driver gender and age

A  None

B  1 or 2

C  15 to 30

D  30 or more

E  3 to 10

A  With sophisticated technology, prisoners will never be able to escape

B  Alarm fatigue is challenging to overcome

C  Wolf behavior is a core tenant in human factors psychology

A  Heuristic analyses use considerable resources to perform

B  Not all interactions involve performance of a task

C  Documents only existing behavior

D  A task analysis is not part of the human factors tool kit

A  Literature review or heuristic analysis

B  Formative usability study

C  Summative/comprehensive evaluation

D  Descriptive study

A  Understand user needs, create prototypes, and validate design

B  Understand how to improve design, diagnose problems, and verify design

C  Create prototypes, wireframes, and design mock-ups

A  It is both the final step in Evaluation and the first step of the next iteration of Understanding

B  Evaluation is synonymous with Understanding

C  Evaluation must be done concurrently with Understanding

D  Evaluation must be completed before Understanding can begin

A  FALSE

B  TRUE

A  Consider a smaller sample size

B  Employ the PDCA cycle

C  Revert to heuristic analysis

D  Consider a larger sample size

E  Decrease the number of Independent Variables

A  Consider a smaller sample size

B  Increase the number of Independent Variables

C  Consider a larger sample size

D  Employ the PDCA cycle

E  Revert to a heuristic analysis

A  TRUE

B  FALSE

A  Cost only

B  Workload and Situational Awareness

C  Fatigue, Safety/Use Errors, Workload and Situational Awareness

D  Fatigue only

A  Things the experimenter confounds

B  Things the experimenter has no control over

C  Things the experimenter measures

D  Things the experimenter manipulates

A  Things the experimenter manipulates

B  Things the experimenter has no control over

C  Things the experimenter measures

D  Things the experimenter confounds

A  Usability Testing

B  Post-market Survallance

C  Heuristic Analysis

D  Literature Review

A  Formative Evaluation

B  Usability Testing

C  Literature Review

D  Summative Evaluation

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  Tend to be comprehensive; with large sample sizes

B  Synonymous with verification studies

C  Tend to be quick; with small sample sizes

A  Tend to be quick; with small sample sizes

B  Tend to be comprehensive; with large sample sizes

C  Synonymous with validation studies

A  Vee Process

B  Measurements

C  Interviews

D  SCRUM

A  Interviews

B  PDCA

C  Measurements

D  SCRUM

A  FALSE

B  TRUE

A  To cause the research subject to do most of the talking

B  Tactic to buy time to think of a response

C  To identify multiple causes of an error

D  To simulate toddler tendencies

A  Task Analysis

B  User Specification

C  Function Allocation

D  Information Architecture

E  Heuristic Evaluation

A  Function Allocation

B  Heuristic Analysis

C  Task Analysis

D  Information Architecture

A  TRUE

B  FALSE

A  Clinical Behavioral Therapy

B  Vee Process

C  Plan-Do-Check-Act

D  SCRUM

E  Rinse and repeat

A  Testudines model

B  Plan-Do-Check-Act

C  Clinical Behavioral Therapy

D  SCRUM

E  Vee Process

A  Vee Process

B  Clinical Behavioral Therapy

C  SCRUM

D  ISO 14971

E  Plan-Do-Check-Act

A  FALSE

B  TRUE

A  Illustrates that there are often multiple causes to a failure

B  Illustrates that solving human error is a hopeless cause

C  Illustrates that humans are the primary cause of failure

A  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

B  People are not always aware of how their minds/bodies operate

C  People are always able to understand something immediately, without the need for conscious reasoning

A  Training is the least effective method since it forces the person to adapt to technology

B  Training is the act, process, or method of one that trains

C  Training is always included, thus should be assumed to be available

D  Training does not utilize levels of processing theory

A  Allows human suffering to occur early while costs are low

B  To utilize the principle of neuroplasticity

C  Saves considerable money and human suffering

D  Utilize levels of processing theory

A  Poor design

B  Good design

C  Good humans

D  Poor humans

E  Glitches in the neural matrix

A  Hub > Spoke > Rim

B  Create > Release > Adapt

C  Evaluate > Adapt > Release

D  Understand > Create > Evaluate

E  Evaporate > Condensate > Precipitate

A  Human Factors and Ergonomics Society

B  Human Factors and Economic Studies

C  Human Factors and Experimental Subjects

A  Clinical Psychology

B  Critical Psychology

C  Cognitive Psychology

D  Counseling Psychology

E  Community Psychology

A  Improve user safety, performance, and satisfaction

B  Improve the Id, Ego, and Superego

C  Improve business profits, product costs, and development time

D  Improve system reliability, cost, and reduce complaints

A  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

B  Human factors engineering is a different discipline compared to human factors psychology

C  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

D  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

E  Human Factors involves the engineering of humans

A  Know thy user, and you are the user

B  Honor thy self, you are not the user

C  Know thy user, and you are not thy user

D  Common sense is not so common

E  Honor thy self, you are the user