Exam 1

A  A conventional number pad (calculator) is not considered a design pattern

B  Using a conventional number pad can present a familiar interaction consistent with other systems.

C  Using a conventional number pad utilizes negative training transfer

D  Designers are encouraged to always look for new types of number pads

A  Driver age and experience

B  Moon phase and crime rate

C  Driver gender and age

D  Vehicle size and driver age

E  Vehicle color and driver height

A  None

B  1 or 2

C  3 to 10

D  30 or more

E  15 to 30

A  With sophisticated technology, prisoners will never be able to escape

B  Wolf behavior is a core tenant in human factors psychology

C  Alarm fatigue is challenging to overcome

A  A task analysis is not part of the human factors tool kit

B  Documents only existing behavior

C  Not all interactions involve performance of a task

D  Heuristic analyses use considerable resources to perform

A  Literature review or heuristic analysis

B  Formative usability study

C  Summative/comprehensive evaluation

D  Descriptive study

A  Understand how to improve design, diagnose problems, and verify design

B  Create prototypes, wireframes, and design mock-ups

C  Understand user needs, create prototypes, and validate design

A  Evaluation must be done concurrently with Understanding

B  It is both the final step in Evaluation and the first step of the next iteration of Understanding

C  Evaluation must be completed before Understanding can begin

D  Evaluation is synonymous with Understanding

A  TRUE

B  FALSE

A  Revert to heuristic analysis

B  Decrease the number of Independent Variables

C  Consider a larger sample size

D  Consider a smaller sample size

E  Employ the PDCA cycle

A  Revert to a heuristic analysis

B  Consider a larger sample size

C  Increase the number of Independent Variables

D  Consider a smaller sample size

E  Employ the PDCA cycle

A  TRUE

B  FALSE

A  Cost only

B  Fatigue only

C  Workload and Situational Awareness

D  Fatigue, Safety/Use Errors, Workload and Situational Awareness

A  Things the experimenter has no control over

B  Things the experimenter measures

C  Things the experimenter confounds

D  Things the experimenter manipulates

A  Things the experimenter has no control over

B  Things the experimenter confounds

C  Things the experimenter manipulates

D  Things the experimenter measures

A  Heuristic Analysis

B  Usability Testing

C  Post-market Survallance

D  Literature Review

A  Literature Review

B  Usability Testing

C  Summative Evaluation

D  Formative Evaluation

A  End of the cycle

B  After product release

C  Early to mid-cycle

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  Early to mid-cycle

B  After product release

C  End of the cycle

A  Synonymous with verification studies

B  Tend to be comprehensive; with large sample sizes

C  Tend to be quick; with small sample sizes

A  Tend to be comprehensive; with large sample sizes

B  Synonymous with validation studies

C  Tend to be quick; with small sample sizes

A  Vee Process

B  Interviews

C  SCRUM

D  Measurements

A  Measurements

B  Interviews

C  SCRUM

D  PDCA

A  FALSE

B  TRUE

A  To identify multiple causes of an error

B  Tactic to buy time to think of a response

C  To cause the research subject to do most of the talking

D  To simulate toddler tendencies

A  Heuristic Evaluation

B  Function Allocation

C  Information Architecture

D  User Specification

E  Task Analysis

A  Task Analysis

B  Function Allocation

C  Heuristic Analysis

D  Information Architecture

A  TRUE

B  FALSE

A  Rinse and repeat

B  SCRUM

C  Vee Process

D  Plan-Do-Check-Act

E  Clinical Behavioral Therapy

A  SCRUM

B  Clinical Behavioral Therapy

C  Plan-Do-Check-Act

D  Vee Process

E  Testudines model

A  Clinical Behavioral Therapy

B  Vee Process

C  Plan-Do-Check-Act

D  ISO 14971

E  SCRUM

A  FALSE

B  TRUE

A  Illustrates that there are often multiple causes to a failure

B  Illustrates that solving human error is a hopeless cause

C  Illustrates that humans are the primary cause of failure

A  People are always able to understand something immediately, without the need for conscious reasoning

B  People are not always aware of how their minds/bodies operate

C  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

A  Training does not utilize levels of processing theory

B  Training is always included, thus should be assumed to be available

C  Training is the least effective method since it forces the person to adapt to technology

D  Training is the act, process, or method of one that trains

A  To utilize the principle of neuroplasticity

B  Allows human suffering to occur early while costs are low

C  Saves considerable money and human suffering

D  Utilize levels of processing theory

A  Good humans

B  Poor design

C  Glitches in the neural matrix

D  Good design

E  Poor humans

A  Understand > Create > Evaluate

B  Create > Release > Adapt

C  Evaporate > Condensate > Precipitate

D  Evaluate > Adapt > Release

E  Hub > Spoke > Rim

A  Human Factors and Economic Studies

B  Human Factors and Ergonomics Society

C  Human Factors and Experimental Subjects

A  Clinical Psychology

B  Cognitive Psychology

C  Critical Psychology

D  Counseling Psychology

E  Community Psychology

A  Improve the Id, Ego, and Superego

B  Improve user safety, performance, and satisfaction

C  Improve system reliability, cost, and reduce complaints

D  Improve business profits, product costs, and development time

A  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

B  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

C  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

D  Human factors engineering is a different discipline compared to human factors psychology

E  Human Factors involves the engineering of humans

A  Know thy user, and you are not thy user

B  Honor thy self, you are not the user

C  Honor thy self, you are the user

D  Common sense is not so common

E  Know thy user, and you are the user