Exam 1

A  Using a conventional number pad can present a familiar interaction consistent with other systems.

B  Designers are encouraged to always look for new types of number pads

C  Using a conventional number pad utilizes negative training transfer

D  A conventional number pad (calculator) is not considered a design pattern

A  Driver gender and age

B  Moon phase and crime rate

C  Vehicle size and driver age

D  Driver age and experience

E  Vehicle color and driver height

A  None

B  3 to 10

C  15 to 30

D  1 or 2

E  30 or more

A  Wolf behavior is a core tenant in human factors psychology

B  With sophisticated technology, prisoners will never be able to escape

C  Alarm fatigue is challenging to overcome

A  A task analysis is not part of the human factors tool kit

B  Documents only existing behavior

C  Not all interactions involve performance of a task

D  Heuristic analyses use considerable resources to perform

A  Literature review or heuristic analysis

B  Formative usability study

C  Summative/comprehensive evaluation

D  Descriptive study

A  Understand user needs, create prototypes, and validate design

B  Create prototypes, wireframes, and design mock-ups

C  Understand how to improve design, diagnose problems, and verify design

A  It is both the final step in Evaluation and the first step of the next iteration of Understanding

B  Evaluation is synonymous with Understanding

C  Evaluation must be done concurrently with Understanding

D  Evaluation must be completed before Understanding can begin

A  TRUE

B  FALSE

A  Consider a larger sample size

B  Decrease the number of Independent Variables

C  Consider a smaller sample size

D  Employ the PDCA cycle

E  Revert to heuristic analysis

A  Revert to a heuristic analysis

B  Employ the PDCA cycle

C  Consider a smaller sample size

D  Increase the number of Independent Variables

E  Consider a larger sample size

A  FALSE

B  TRUE

A  Workload and Situational Awareness

B  Fatigue only

C  Cost only

D  Fatigue, Safety/Use Errors, Workload and Situational Awareness

A  Things the experimenter has no control over

B  Things the experimenter confounds

C  Things the experimenter measures

D  Things the experimenter manipulates

A  Things the experimenter has no control over

B  Things the experimenter manipulates

C  Things the experimenter measures

D  Things the experimenter confounds

A  Usability Testing

B  Post-market Survallance

C  Literature Review

D  Heuristic Analysis

A  Formative Evaluation

B  Literature Review

C  Summative Evaluation

D  Usability Testing

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  Early to mid-cycle

B  After product release

C  End of the cycle

A  End of the cycle

B  After product release

C  Early to mid-cycle

A  Synonymous with verification studies

B  Tend to be quick; with small sample sizes

C  Tend to be comprehensive; with large sample sizes

A  Tend to be comprehensive; with large sample sizes

B  Tend to be quick; with small sample sizes

C  Synonymous with validation studies

A  Vee Process

B  SCRUM

C  Measurements

D  Interviews

A  Measurements

B  Interviews

C  PDCA

D  SCRUM

A  FALSE

B  TRUE

A  To cause the research subject to do most of the talking

B  Tactic to buy time to think of a response

C  To identify multiple causes of an error

D  To simulate toddler tendencies

A  Information Architecture

B  User Specification

C  Function Allocation

D  Task Analysis

E  Heuristic Evaluation

A  Task Analysis

B  Information Architecture

C  Heuristic Analysis

D  Function Allocation

A  TRUE

B  FALSE

A  Plan-Do-Check-Act

B  SCRUM

C  Clinical Behavioral Therapy

D  Rinse and repeat

E  Vee Process

A  Vee Process

B  Testudines model

C  SCRUM

D  Plan-Do-Check-Act

E  Clinical Behavioral Therapy

A  SCRUM

B  Vee Process

C  ISO 14971

D  Plan-Do-Check-Act

E  Clinical Behavioral Therapy

A  TRUE

B  FALSE

A  Illustrates that humans are the primary cause of failure

B  Illustrates that solving human error is a hopeless cause

C  Illustrates that there are often multiple causes to a failure

A  People are not always aware of how their minds/bodies operate

B  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

C  People are always able to understand something immediately, without the need for conscious reasoning

A  Training does not utilize levels of processing theory

B  Training is the least effective method since it forces the person to adapt to technology

C  Training is the act, process, or method of one that trains

D  Training is always included, thus should be assumed to be available

A  Allows human suffering to occur early while costs are low

B  To utilize the principle of neuroplasticity

C  Saves considerable money and human suffering

D  Utilize levels of processing theory

A  Poor humans

B  Glitches in the neural matrix

C  Good design

D  Poor design

E  Good humans

A  Understand > Create > Evaluate

B  Evaporate > Condensate > Precipitate

C  Evaluate > Adapt > Release

D  Create > Release > Adapt

E  Hub > Spoke > Rim

A  Human Factors and Economic Studies

B  Human Factors and Experimental Subjects

C  Human Factors and Ergonomics Society

A  Cognitive Psychology

B  Clinical Psychology

C  Counseling Psychology

D  Community Psychology

E  Critical Psychology

A  Improve business profits, product costs, and development time

B  Improve system reliability, cost, and reduce complaints

C  Improve user safety, performance, and satisfaction

D  Improve the Id, Ego, and Superego

A  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

B  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

C  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

D  Human factors engineering is a different discipline compared to human factors psychology

E  Human Factors involves the engineering of humans

A  Know thy user, and you are the user

B  Honor thy self, you are the user

C  Honor thy self, you are not the user

D  Common sense is not so common

E  Know thy user, and you are not thy user