Exam 1

A  Using a conventional number pad can present a familiar interaction consistent with other systems.

B  Designers are encouraged to always look for new types of number pads

C  A conventional number pad (calculator) is not considered a design pattern

D  Using a conventional number pad utilizes negative training transfer

A  Vehicle color and driver height

B  Moon phase and crime rate

C  Driver age and experience

D  Driver gender and age

E  Vehicle size and driver age

A  15 to 30

B  1 or 2

C  3 to 10

D  30 or more

E  None

A  With sophisticated technology, prisoners will never be able to escape

B  Wolf behavior is a core tenant in human factors psychology

C  Alarm fatigue is challenging to overcome

A  A task analysis is not part of the human factors tool kit

B  Not all interactions involve performance of a task

C  Documents only existing behavior

D  Heuristic analyses use considerable resources to perform

A  Descriptive study

B  Summative/comprehensive evaluation

C  Literature review or heuristic analysis

D  Formative usability study

A  Understand user needs, create prototypes, and validate design

B  Understand how to improve design, diagnose problems, and verify design

C  Create prototypes, wireframes, and design mock-ups

A  Evaluation must be completed before Understanding can begin

B  It is both the final step in Evaluation and the first step of the next iteration of Understanding

C  Evaluation is synonymous with Understanding

D  Evaluation must be done concurrently with Understanding

A  TRUE

B  FALSE

A  Decrease the number of Independent Variables

B  Revert to heuristic analysis

C  Employ the PDCA cycle

D  Consider a smaller sample size

E  Consider a larger sample size

A  Increase the number of Independent Variables

B  Consider a larger sample size

C  Employ the PDCA cycle

D  Consider a smaller sample size

E  Revert to a heuristic analysis

A  FALSE

B  TRUE

A  Fatigue, Safety/Use Errors, Workload and Situational Awareness

B  Cost only

C  Fatigue only

D  Workload and Situational Awareness

A  Things the experimenter manipulates

B  Things the experimenter has no control over

C  Things the experimenter measures

D  Things the experimenter confounds

A  Things the experimenter manipulates

B  Things the experimenter has no control over

C  Things the experimenter confounds

D  Things the experimenter measures

A  Literature Review

B  Usability Testing

C  Post-market Survallance

D  Heuristic Analysis

A  Literature Review

B  Formative Evaluation

C  Usability Testing

D  Summative Evaluation

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  After product release

B  End of the cycle

C  Early to mid-cycle

A  End of the cycle

B  Early to mid-cycle

C  After product release

A  Tend to be quick; with small sample sizes

B  Tend to be comprehensive; with large sample sizes

C  Synonymous with verification studies

A  Synonymous with validation studies

B  Tend to be comprehensive; with large sample sizes

C  Tend to be quick; with small sample sizes

A  Vee Process

B  SCRUM

C  Interviews

D  Measurements

A  PDCA

B  Interviews

C  Measurements

D  SCRUM

A  TRUE

B  FALSE

A  To cause the research subject to do most of the talking

B  To simulate toddler tendencies

C  To identify multiple causes of an error

D  Tactic to buy time to think of a response

A  Task Analysis

B  Function Allocation

C  Information Architecture

D  User Specification

E  Heuristic Evaluation

A  Heuristic Analysis

B  Information Architecture

C  Task Analysis

D  Function Allocation

A  FALSE

B  TRUE

A  Plan-Do-Check-Act

B  Rinse and repeat

C  SCRUM

D  Vee Process

E  Clinical Behavioral Therapy

A  Testudines model

B  Plan-Do-Check-Act

C  Clinical Behavioral Therapy

D  SCRUM

E  Vee Process

A  Vee Process

B  Plan-Do-Check-Act

C  SCRUM

D  ISO 14971

E  Clinical Behavioral Therapy

A  TRUE

B  FALSE

A  Illustrates that solving human error is a hopeless cause

B  Illustrates that humans are the primary cause of failure

C  Illustrates that there are often multiple causes to a failure

A  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

B  People are always able to understand something immediately, without the need for conscious reasoning

C  People are not always aware of how their minds/bodies operate

A  Training is the act, process, or method of one that trains

B  Training does not utilize levels of processing theory

C  Training is always included, thus should be assumed to be available

D  Training is the least effective method since it forces the person to adapt to technology

A  Saves considerable money and human suffering

B  Utilize levels of processing theory

C  Allows human suffering to occur early while costs are low

D  To utilize the principle of neuroplasticity

A  Poor humans

B  Good design

C  Good humans

D  Glitches in the neural matrix

E  Poor design

A  Understand > Create > Evaluate

B  Create > Release > Adapt

C  Evaluate > Adapt > Release

D  Hub > Spoke > Rim

E  Evaporate > Condensate > Precipitate

A  Human Factors and Ergonomics Society

B  Human Factors and Economic Studies

C  Human Factors and Experimental Subjects

A  Clinical Psychology

B  Counseling Psychology

C  Critical Psychology

D  Cognitive Psychology

E  Community Psychology

A  Improve user safety, performance, and satisfaction

B  Improve the Id, Ego, and Superego

C  Improve system reliability, cost, and reduce complaints

D  Improve business profits, product costs, and development time

A  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

B  Human Factors involves the engineering of humans

C  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

D  Human factors engineering is a different discipline compared to human factors psychology

E  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

A  Common sense is not so common

B  Know thy user, and you are the user

C  Honor thy self, you are the user

D  Know thy user, and you are not thy user

E  Honor thy self, you are not the user