Exam 1

A  A conventional number pad (calculator) is not considered a design pattern

B  Using a conventional number pad can present a familiar interaction consistent with other systems.

C  Using a conventional number pad utilizes negative training transfer

D  Designers are encouraged to always look for new types of number pads

A  Vehicle color and driver height

B  Driver gender and age

C  Moon phase and crime rate

D  Driver age and experience

E  Vehicle size and driver age

A  3 to 10

B  15 to 30

C  1 or 2

D  30 or more

E  None

A  Alarm fatigue is challenging to overcome

B  With sophisticated technology, prisoners will never be able to escape

C  Wolf behavior is a core tenant in human factors psychology

A  Not all interactions involve performance of a task

B  A task analysis is not part of the human factors tool kit

C  Heuristic analyses use considerable resources to perform

D  Documents only existing behavior

A  Descriptive study

B  Formative usability study

C  Literature review or heuristic analysis

D  Summative/comprehensive evaluation

A  Understand user needs, create prototypes, and validate design

B  Create prototypes, wireframes, and design mock-ups

C  Understand how to improve design, diagnose problems, and verify design

A  Evaluation is synonymous with Understanding

B  Evaluation must be completed before Understanding can begin

C  Evaluation must be done concurrently with Understanding

D  It is both the final step in Evaluation and the first step of the next iteration of Understanding

A  FALSE

B  TRUE

A  Consider a smaller sample size

B  Employ the PDCA cycle

C  Consider a larger sample size

D  Revert to heuristic analysis

E  Decrease the number of Independent Variables

A  Employ the PDCA cycle

B  Increase the number of Independent Variables

C  Revert to a heuristic analysis

D  Consider a smaller sample size

E  Consider a larger sample size

A  TRUE

B  FALSE

A  Fatigue only

B  Fatigue, Safety/Use Errors, Workload and Situational Awareness

C  Cost only

D  Workload and Situational Awareness

A  Things the experimenter has no control over

B  Things the experimenter confounds

C  Things the experimenter manipulates

D  Things the experimenter measures

A  Things the experimenter measures

B  Things the experimenter has no control over

C  Things the experimenter manipulates

D  Things the experimenter confounds

A  Usability Testing

B  Heuristic Analysis

C  Post-market Survallance

D  Literature Review

A  Summative Evaluation

B  Usability Testing

C  Literature Review

D  Formative Evaluation

A  End of the cycle

B  Early to mid-cycle

C  After product release

A  Early to mid-cycle

B  After product release

C  End of the cycle

A  End of the cycle

B  Early to mid-cycle

C  After product release

A  Synonymous with verification studies

B  Tend to be comprehensive; with large sample sizes

C  Tend to be quick; with small sample sizes

A  Tend to be quick; with small sample sizes

B  Synonymous with validation studies

C  Tend to be comprehensive; with large sample sizes

A  Vee Process

B  Measurements

C  Interviews

D  SCRUM

A  Measurements

B  Interviews

C  SCRUM

D  PDCA

A  FALSE

B  TRUE

A  To identify multiple causes of an error

B  Tactic to buy time to think of a response

C  To cause the research subject to do most of the talking

D  To simulate toddler tendencies

A  Information Architecture

B  Task Analysis

C  User Specification

D  Function Allocation

E  Heuristic Evaluation

A  Information Architecture

B  Function Allocation

C  Heuristic Analysis

D  Task Analysis

A  FALSE

B  TRUE

A  Plan-Do-Check-Act

B  Rinse and repeat

C  SCRUM

D  Clinical Behavioral Therapy

E  Vee Process

A  Plan-Do-Check-Act

B  Testudines model

C  Clinical Behavioral Therapy

D  Vee Process

E  SCRUM

A  SCRUM

B  Plan-Do-Check-Act

C  Vee Process

D  Clinical Behavioral Therapy

E  ISO 14971

A  TRUE

B  FALSE

A  Illustrates that there are often multiple causes to a failure

B  Illustrates that humans are the primary cause of failure

C  Illustrates that solving human error is a hopeless cause

A  People are always able to understand something immediately, without the need for conscious reasoning

B  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

C  People are not always aware of how their minds/bodies operate

A  Training is always included, thus should be assumed to be available

B  Training is the act, process, or method of one that trains

C  Training is the least effective method since it forces the person to adapt to technology

D  Training does not utilize levels of processing theory

A  Saves considerable money and human suffering

B  To utilize the principle of neuroplasticity

C  Utilize levels of processing theory

D  Allows human suffering to occur early while costs are low

A  Poor design

B  Glitches in the neural matrix

C  Poor humans

D  Good humans

E  Good design

A  Understand > Create > Evaluate

B  Evaluate > Adapt > Release

C  Create > Release > Adapt

D  Evaporate > Condensate > Precipitate

E  Hub > Spoke > Rim

A  Human Factors and Experimental Subjects

B  Human Factors and Ergonomics Society

C  Human Factors and Economic Studies

A  Clinical Psychology

B  Counseling Psychology

C  Cognitive Psychology

D  Critical Psychology

E  Community Psychology

A  Improve system reliability, cost, and reduce complaints

B  Improve business profits, product costs, and development time

C  Improve the Id, Ego, and Superego

D  Improve user safety, performance, and satisfaction

A  Human factors engineering is a different discipline compared to human factors psychology

B  Human Factors involves the engineering of humans

C  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

D  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

E  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

A  Honor thy self, you are not the user

B  Know thy user, and you are not thy user

C  Honor thy self, you are the user

D  Know thy user, and you are the user

E  Common sense is not so common