Navigation » List of Schools » California State University, Northridge » Sociology » Soc 340 – Sociology of Work » Spring 2021 » Test 3
Below are the questions for the exam with the choices of answers:
Question #1
A A manipulation of balance sheets by firms to make more profits without making more or better products.
B A growth in the manufacturing sector’s paper usage.
C A federal policy to financially underwrite increased opportunities for communities to develop new industries.
D The finance industry’s mechanism for making take-home pay appear to increase faster than inflation.
E The issuing of worthless stocks to manipulate the asking price for a company.
Question #2
A Management Information Systems.
B Computer-Assisted Design.
C “New” Accounting Systems.
D Innovative Technological Systems.
E Computer-Aided Numeric Controls.
Question #3
A spatial differentiation.
B patrimonial organization.
C vertical differentiation.
D horizontal differentiation.
E matrix organization.
Question #4
A agriculture->services
B manufacturing->agriculture->services
C services->agricultural->manufacturing
D services->manufacturing
E agriculture->manufacturing->services
Question #5
A division of labor by training and skill versus the division of labor by occupational inheritance.
B use of tools versus the use of knowledge.
C direct personal control versus bureaucratic control.
D specialization of workers in crafts versus their specialization in tasks.
E division of labor by gender and age versus no such division of labor.
Question #6
A the interaction is routinized and the industry is bureaucratized.
B the service provider is a woman, and she does emotion work.
C the interaction is in the retail apparel industry.
D the interaction is in a low-paying industry.
E the service provider is a minority-group member, and the interaction is
Question #7
A mostly highly-paid jobs, with a few poorly-paid jobs
B increasingly middle-class distribution of jobs
C unchanged occupational distribution from the 1980s
D increasing share of poorly-paid jobs, with a few highly-paid jobs
E creation of non-traditional occupations whose pay varies from setting to setting
Question #8
A electronic monitoring.
B providing training.
C rewarding customers who find mistakes in worker procedures.
D encouraging the general public to call misbehavior to the attention of management.
E making an example of a customer who fails to observer the “customer’s role.”
Question #9
A reduces the need for a good memory.
B is irrelevant to the dentist because it is only for Carla’s use.
C eliminates the need for face work with the patient.
D eliminates the need for training.
E routinizes the interaction with the patient.
Question #10
A a college student.
B another service worker.
C a business organization.
D a family.
E an individual consumer.
Question #11
A routinize interactions with customers.
B establish agreement with management objectives.
C inform workers of their fringe benefits.
D identify leadership potential among workers.
E develop rapport with co-workers.
Question #12
A testing swimming pools for micro-organisms.
B providing adequate water to a community.
C river navigation.
D fish farming.
E irrigation of farms.
Question #13
A sectoral transformation.
B social control.
C face-work.
D routinization.
E emotion work
Question #14
A agriculture->services
B manufacturing->agriculture->services
C agriculture->manufacturing->services
D services->manufacturing
E services->agricultural->manufacturing
Question #15
A having powerful clients.
B high skill level or advanced training.
C working the evening shift.
D higher productivity.
E salaried employment.
Question #16
A automation reduces the need for workers to make autonomous decisions.
B college graduates make insubordinate workers.
C unions are not interested in issues of worker skill.
D workers do not take advantage of training opportunities.
E machines using the new technology rarely break down.
Question #17
A transportation — communication
B retail trade — personal services
C professional services — finance
D insurance — public administration
E wholesale trade — retail trade
Question #18
A is forbidden by law in the United States.
B exists only in science fiction such as Orwell’s 1984.
C is used to insure quality control in production.
D is used to provide greater safety in the workplace.
E is used to monitor the work behavior of employees.
Question #19
A skill-upgrading thesis
B mixed-effects position
C semi-skilled position
D deskilling thesis
E social skill thesis
Question #20
A They do not arise in unionized workplaces.
B They may allow discrimination against some workers, despite formal rules.
C They may facilitate organizational goals.
D They may affect the level of productivity.
E They may limit bureaucratic control of labor.
Question #21
A agriculture is less important
B knowledge work will be so significant
C industrial is a synonym for manufacturing
D productivity is hard to measure
E there is still a smaller but highly productive manufacturing sector
Question #22
A Compared with operatives, they have more autonomy over their jobs.
B Many of their unions have historically made efforts to exclude women and minorities.
C Automation has affected them more than other factory workers.
D They are skilled workers.
E They typically learn their trade through apprenticeship programs.
Question #23
A that formal rules make discrimination more difficult
B the prevalence of larger number of clerical jobs
C the centralization of control
D reduced creativity in bureaucracies
E the federal whistle-blowing law
