Navigation » List of Schools » California State University, Northridge » Sociology » Soc 340 – Sociology of Work » Spring 2021 » Test 3
Below are the questions for the exam with the choices of answers:
Question #1
A A growth in the manufacturing sector’s paper usage.
B A manipulation of balance sheets by firms to make more profits without making more or better products.
C The finance industry’s mechanism for making take-home pay appear to increase faster than inflation.
D The issuing of worthless stocks to manipulate the asking price for a company.
E A federal policy to financially underwrite increased opportunities for communities to develop new industries.
Question #2
A Computer-Assisted Design.
B Computer-Aided Numeric Controls.
C Innovative Technological Systems.
D Management Information Systems.
E “New” Accounting Systems.
Question #3
A matrix organization.
B horizontal differentiation.
C spatial differentiation.
D patrimonial organization.
E vertical differentiation.
Question #4
A agriculture->manufacturing->services
B manufacturing->agriculture->services
C agriculture->services
D services->agricultural->manufacturing
E services->manufacturing
Question #5
A use of tools versus the use of knowledge.
B direct personal control versus bureaucratic control.
C division of labor by training and skill versus the division of labor by occupational inheritance.
D division of labor by gender and age versus no such division of labor.
E specialization of workers in crafts versus their specialization in tasks.
Question #6
A the interaction is in the retail apparel industry.
B the service provider is a minority-group member, and the interaction is
C the service provider is a woman, and she does emotion work.
D the interaction is in a low-paying industry.
E the interaction is routinized and the industry is bureaucratized.
Question #7
A increasingly middle-class distribution of jobs
B creation of non-traditional occupations whose pay varies from setting to setting
C mostly highly-paid jobs, with a few poorly-paid jobs
D unchanged occupational distribution from the 1980s
E increasing share of poorly-paid jobs, with a few highly-paid jobs
Question #8
A electronic monitoring.
B making an example of a customer who fails to observer the “customer’s role.”
C rewarding customers who find mistakes in worker procedures.
D providing training.
E encouraging the general public to call misbehavior to the attention of management.
Question #9
A routinizes the interaction with the patient.
B reduces the need for a good memory.
C eliminates the need for training.
D eliminates the need for face work with the patient.
E is irrelevant to the dentist because it is only for Carla’s use.
Question #10
A another service worker.
B a business organization.
C a college student.
D a family.
E an individual consumer.
Question #11
A inform workers of their fringe benefits.
B routinize interactions with customers.
C identify leadership potential among workers.
D establish agreement with management objectives.
E develop rapport with co-workers.
Question #12
A river navigation.
B providing adequate water to a community.
C testing swimming pools for micro-organisms.
D fish farming.
E irrigation of farms.
Question #13
A face-work.
B routinization.
C social control.
D sectoral transformation.
E emotion work
Question #14
A services->manufacturing
B manufacturing->agriculture->services
C agriculture->services
D services->agricultural->manufacturing
E agriculture->manufacturing->services
Question #15
A salaried employment.
B working the evening shift.
C having powerful clients.
D high skill level or advanced training.
E higher productivity.
Question #16
A college graduates make insubordinate workers.
B unions are not interested in issues of worker skill.
C workers do not take advantage of training opportunities.
D machines using the new technology rarely break down.
E automation reduces the need for workers to make autonomous decisions.
Question #17
A professional services — finance
B insurance — public administration
C retail trade — personal services
D wholesale trade — retail trade
E transportation — communication
Question #18
A is used to insure quality control in production.
B is used to provide greater safety in the workplace.
C exists only in science fiction such as Orwell’s 1984.
D is forbidden by law in the United States.
E is used to monitor the work behavior of employees.
Question #19
A mixed-effects position
B deskilling thesis
C social skill thesis
D semi-skilled position
E skill-upgrading thesis
Question #20
A They may allow discrimination against some workers, despite formal rules.
B They do not arise in unionized workplaces.
C They may facilitate organizational goals.
D They may affect the level of productivity.
E They may limit bureaucratic control of labor.
Question #21
A agriculture is less important
B there is still a smaller but highly productive manufacturing sector
C industrial is a synonym for manufacturing
D productivity is hard to measure
E knowledge work will be so significant
Question #22
A They are skilled workers.
B They typically learn their trade through apprenticeship programs.
C Compared with operatives, they have more autonomy over their jobs.
D Automation has affected them more than other factory workers.
E Many of their unions have historically made efforts to exclude women and minorities.
Question #23
A the centralization of control
B that formal rules make discrimination more difficult
C the federal whistle-blowing law
D reduced creativity in bureaucracies
E the prevalence of larger number of clerical jobs