Navigation » List of Schools » Glendale Community College » Business Administration » Busad 110 – Human Relations in Business » Fall 2020 » Midterm Exam
Below are the questions for the exam with the choices of answers:
Question #1
A irrelevant and relevant skills.
B personal and job-related skills.
C intellectual and mechanical skills.
D interpersonal and technical skills.
Question #2
A statistically analyzing employee turnover.
B conducting an inventory of employee theft.
C being able to accurately interpret other people’s emotions.
D developing software for measuring employee attitudes.
Question #3
A provides most of the technical expertise needed by the team.
B makes all the important decisions.
C shares the leadership.
D is so laid back he or she is barely noticed.
Question #4
A hair styles may offend people in the other culture.
B types of smiles might be offensive.
C key words might be unacceptable in the other culture.
D shades of finger nail paint might be offensive to members of another culture.
Question #5
A challenging faulty ideas.
B achieving harmony.
C conducting research.
D solving difficult problems.
Question #6
A complex
B factual
C clashes with the receiver’s mental set
D emotionally arousing
Question #7
A is a good substitute for low wages.
B takes some power away from leaders.
C helps defuse hostility.
D increases tension, thus preventing workers from becoming too relaxed.
Question #8
A what type of physical touching is acceptable.
B to what extent your clothing should match that of the work associate from the other culture.
C whether or not it is appropriate to say “Thank you.”
D whether or not a smile is appropriate.
Question #9
A dislike individual problem solving.
B attempt to avoid conformity.
C have feelings of inferiority.
D strive extra hard to achieve consensus (everyone accepts the decision).
Question #10
A is on the fast track to the executive suite.
B cares about them enough to electronically record their conversation.
C does not think they are very important.
D dislikes being a supervisor.
Question #11
A having a relentless drive to get work accomplished.
B pursuing external rewards such as stock options.
C disciplining employees who are late for work.
D playing video games for a diversion.
Question #12
A our woman vice president of marketing.”
B our vice president of marketing.”
C one of the best female minds in marketing.”
D the highest placed girl in our company.”
Question #13
A talking in loud, abrasive tones facilitated group productivity.
B face-to-face communication was the most valuable for team purposes.
C sending text messages to each other produced the best results.
D nonverbal communication proved to be ineffective.
Question #14
A was a determining factor in terms of whether the raters would even listen to the message.
B had one-half the impact of the content of the message.
C was irrelevant so long as it was not squeaky or too low.
D had twice the impact of the content of the message.
Question #15
A influencing and persuading others.
B controlling and giving orders.
C taking care of business transactions.
D disciplining group members.
Question #16
A establish quotas for hiring and promoting minority group members.
B respect and enjoy a wide range of cultural and individual differences.
C tolerate and treat fairly people from many different groups.
D be able to joke about how others are different than you.
Question #17
The aspect of nonverbal communication offering the clearest indication of interpersonal attitudes is
A posture.
B gestures.
C interpersonal distance.
D facial expressions.
Question #18
A self-concept.
B self-doubts.
C self-monitoring.
D self-esteem.
Question #19
A showing pornography in the workplace is usually done by powerful executives.
B the harassed person often feels powerful for being a victim.
C sexual harassers are usually physically strong people.
D the harasser often has more formal power than the person harassed.
Question #20
A Sofia Poseidon
B Sophia Possidon
C Sonia Passon
D Sally Ponzu
Question #21
A use an emoticon symbolizing a frown in her e-mail.
B send an e-mail with a black border.
C send him or her an instant message with an urgent tag.
D deliver the message in person.
Question #22
A speaks mostly English and some Spanish during the meeting.
B wants to increase both quality and quantity of the group’s output.
C arrives fifteen minutes late to a meeting he is holding to discuss the importance of promptness.
D tells the group that he likes some of what the group is accomplishing but not every thing.
Question #23
A loses out because of refusal to grant a sexual favor.
B is intimidated with sexually-toned language.
C gets even with harasser by harassing him or her.
D receives favorable treatment because of refusal to grant a sexual favor.
Question #24
A think that the meeting is not serious.
B wind up sitting on the floor after a few minutes.
C be more alert.
D be more charitable toward ineffective members.
Question #25
A maintain a human presence while still making effective use of the technology.
B get the projector to work without swearing.
C find one good joke to fit each slide.
D gain acceptance for the idea of presentation technology.
Question #26
A clarify the spoken word.
B convey the feeling behind the message.
C prevent the spoken word from being interpreted too literally.
D repeat the spoken word.
Question #27
A Human Resourcefulness in Business
B Human resource management
C Helping people get along better
D Human Relations in Business
Question #28
A Welcome it.
B Loudly discourage its originator.
C Ask for clarification
D Ask that it be put in writing.
Question #29
A show loyalty by making gracious comments about your employer.
B invite anybody you can find to be a friend or follower.
C blitz managers in the company with flattering messages.
D lower your level of writing skills to that of the silliest bloggers.
Question #30
A more rapid decisions than individual problem solving.
B low commitment to implementing the decision.
C better acceptance of the decision.
D political approaches to decision making.
Question #31
A wearing only clothing that has a built-in pouch for a phone.
B continuous holding of the phone even when not in use.
C including your phone number on your business card and résumé.
D keeping the phone in a briefcase or handbag.
Question #32
A happy-unhappy, and extraversion-introversion.
B assertive-aggressive, and passive-assertive.
C dominant-subordinate, and cold-warm.
D interest-disinterest, and honest-dishonest.
Question #33
A aim for leadership breakthroughs and minimize small acts of leadership.
B help your leader lead.
C allow your leader to make a mistake.
D be self-confident enough to ignore feedback about your traits and behaviors.
Question #34
A achieve minority hiring quotas.
B market products to ethnic groups more effectively.
C move women and minorities into managerial positions more quickly.
D help employees deal more effectively with people of different cultures.
Question #35
A criticize the person, not the work.
B criticize the work, not the person.
C disguise the criticism so it appears to be a compliment.
D make jokes about the other person’s problems.
Question #36
A will most likely be received with defensiveness from associates who themselves are dishonest.
B will most likely encounter barriers because trust is not valued in customer care.
C is likely to be misunderstood because so few people in business are honest.
D has a good chance of being received as intended.
Question #37
A an over-emphasis on rational analysis.
B hesitancy in coming to a conclusion.
C distorted vision and impaired judgment.
D multiple analyses of the alternatives.
Question #38
A send the person with you a text message, just for fun.
B avoid using your cell phone for calls or text messaging.
C use your cell phone only when you have stopped your vehicle for a red light or stop sign.
D make repeated calls, using hands-free equipment.
Question #39
A make the sender appear more impressive.
B know whether a message has been received and understood.
C prevent noise from taking place.
D size up the climate for communication.
Question #40
A many individuals have personality problems.
B members of the same group often behave quite differently.
C many individuals have intellectual problems.
D members of the same group behave approximately the same.
