Navigation » List of Schools » Glendale Community College » Business Administration » Busad 110 – Human Relations in Business » Fall 2020 » Chapter 5 and 6 Quiz
Below are the questions for the exam with the choices of answers:
Question #1
A disguise the criticism so it appears to be a compliment.
B criticize the work, not the person.
C make jokes about the other person’s problems.
D criticize the person, not the work.
Question #2
A solving difficult problems.
B conducting research.
C challenging faulty ideas.
D achieving harmony.
Question #3
A dislike individual problem solving.
B strive extra hard to achieve consensus (everyone accepts the decision).
C have feelings of inferiority.
D attempt to avoid conformity.
Question #4
A sending text messages to each other produced the best results.
B talking in loud, abrasive tones facilitated group productivity.
C face-to-face communication was the most valuable for team purposes.
D nonverbal communication proved to be ineffective.
Question #5
A duplicate each other’s.
B are opposite to those of the leader.
C are rated on a one-to-ten scale.
D are complementary.
Question #6
A send him or her an instant message with an urgent tag.
B deliver the message in person.
C send an e-mail with a black border.
D use an emoticon symbolizing a frown in her e-mail.
Question #7
A maintain a human presence while still making effective use of the technology.
B gain acceptance for the idea of presentation technology.
C get the projector to work without swearing.
D find one good joke to fit each slide.
Question #8
A lower your level of writing skills to that of the silliest bloggers.
B blitz managers in the company with flattering messages.
C invite anybody you can find to be a friend or follower.
D show loyalty by making gracious comments about your employer.
Question #9
A wearing only clothing that has a built-in pouch for a phone.
B keeping the phone in a briefcase or handbag.
C continuous holding of the phone even when not in use.
D including your phone number on your business card and résumé.
Question #10
A avoid using your cell phone for calls or text messaging.
B send the person with you a text message, just for fun.
C use your cell phone only when you have stopped your vehicle for a red light or stop sign.
D make repeated calls, using hands-free equipment.
