Chapter 8 Quiz

A  There will be a significant reduction of workforce due to specialization and departmentalization.

B  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

C  Organization design will benefit by the emergence of quick decision making.

D  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

A  a formal and information organization that assists with change.

B  a change-oriented culture.

C  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

D  formal, symbolic walls that prevent one person from driving change to the detriment of others.

A  in large organizations, but could be delegated to middle and first-line managers in small organizations.

B  in all types and sizes of organizations.

C  in small organizations, but should be delegated to middle and first-line managers in large organizations.

D  only in organizations subjected to significant government regulation.

A  organization chart

B  balance sheet

C  stakeholder outline

D  Venn diagram

A  formal organization

B  matrix reloaded structure

C  informal organization

D  normative design

A  Standard responsibilities

B  Operational requirements

C  Benchmarks

D  Core competencies

A  line organization.

B  service organization.

C  functional organization.

D  matrix organization.

A  provide helpful guidelines about how to handle routine problems.

B  provide a mechanism that generates careful reasoned decisions about critical issues

C  give workers a clear idea of where they stand in the organization.

D  create a feeling of camaraderie among employees and encourage teamwork.

A  matrix organization model.

B  line organization model.

C  cross-functional team.

D  line-and-staff organization model.

A  operating matrix grid

B  organization chart

C  department categorization

D  business view map

A  make all of the basic decisions.

B  assist and support front-line people.

C  establish rules and regulations to guide worker behavior.

D  closely monitor employee performance.

A  virtual business

B  e-commerce

C  networking

D  real time

A  It is very flexible.

B  Responsibility and authority are clearly defined.

C  It does not require specialists to advise people along the line.

D  Each worker has several supervisors.

A  the academic levels of all members are comparable

B  there are at least two line and staff managers on the team

C  leadership is shared

D  the teams consist of members of only two functional units

A  determining the work to be done.

B  developing an efficient plan of action.

C  choosing the best qualified employees.

D  acquiring the necessary resources.

A  departmentalization.

B  delegation of authority.

C  job specialization.

D  division of labor.

A  organization chart

B  corporate tree

C  Gantt chart

D  Venn diagram

A  the functioning system and backup system.

B  the formal organization and the informal organization.

C  the primary organization and secondary organization.

D  the command system and the control system.

A  taller; flatter

B  taller; wider

C  flatter; wider

D  flatter; narrower

A  informal organization

B  oligarchy

C  inverted organization

D  hierarchy