Chapter 8 Quiz

A  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

B  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

C  There will be a significant reduction of workforce due to specialization and departmentalization.

D  Organization design will benefit by the emergence of quick decision making.

A  formal, symbolic walls that prevent one person from driving change to the detriment of others.

B  a change-oriented culture.

C  a formal and information organization that assists with change.

D  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

A  in small organizations, but should be delegated to middle and first-line managers in large organizations.

B  in all types and sizes of organizations.

C  only in organizations subjected to significant government regulation.

D  in large organizations, but could be delegated to middle and first-line managers in small organizations.

A  stakeholder outline

B  Venn diagram

C  organization chart

D  balance sheet

A  informal organization

B  matrix reloaded structure

C  formal organization

D  normative design

A  Operational requirements

B  Core competencies

C  Standard responsibilities

D  Benchmarks

A  line organization.

B  functional organization.

C  service organization.

D  matrix organization.

A  create a feeling of camaraderie among employees and encourage teamwork.

B  give workers a clear idea of where they stand in the organization.

C  provide a mechanism that generates careful reasoned decisions about critical issues

D  provide helpful guidelines about how to handle routine problems.

A  line organization model.

B  line-and-staff organization model.

C  matrix organization model.

D  cross-functional team.

A  operating matrix grid

B  department categorization

C  organization chart

D  business view map

A  establish rules and regulations to guide worker behavior.

B  closely monitor employee performance.

C  assist and support front-line people.

D  make all of the basic decisions.

A  e-commerce

B  virtual business

C  real time

D  networking

A  It is very flexible.

B  Responsibility and authority are clearly defined.

C  Each worker has several supervisors.

D  It does not require specialists to advise people along the line.

A  the teams consist of members of only two functional units

B  there are at least two line and staff managers on the team

C  leadership is shared

D  the academic levels of all members are comparable

A  determining the work to be done.

B  acquiring the necessary resources.

C  developing an efficient plan of action.

D  choosing the best qualified employees.

A  delegation of authority.

B  departmentalization.

C  job specialization.

D  division of labor.

A  Gantt chart

B  Venn diagram

C  corporate tree

D  organization chart

A  the formal organization and the informal organization.

B  the functioning system and backup system.

C  the command system and the control system.

D  the primary organization and secondary organization.

A  taller; wider

B  flatter; narrower

C  taller; flatter

D  flatter; wider

A  informal organization

B  inverted organization

C  hierarchy

D  oligarchy