Chapter 8 Quiz

A  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

B  Organization design will benefit by the emergence of quick decision making.

C  There will be a significant reduction of workforce due to specialization and departmentalization.

D  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

A  formal, symbolic walls that prevent one person from driving change to the detriment of others.

B  a change-oriented culture.

C  a formal and information organization that assists with change.

D  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

A  in all types and sizes of organizations.

B  in small organizations, but should be delegated to middle and first-line managers in large organizations.

C  in large organizations, but could be delegated to middle and first-line managers in small organizations.

D  only in organizations subjected to significant government regulation.

A  organization chart

B  stakeholder outline

C  Venn diagram

D  balance sheet

A  matrix reloaded structure

B  formal organization

C  normative design

D  informal organization

A  Benchmarks

B  Standard responsibilities

C  Core competencies

D  Operational requirements

A  line organization.

B  matrix organization.

C  service organization.

D  functional organization.

A  give workers a clear idea of where they stand in the organization.

B  create a feeling of camaraderie among employees and encourage teamwork.

C  provide a mechanism that generates careful reasoned decisions about critical issues

D  provide helpful guidelines about how to handle routine problems.

A  matrix organization model.

B  line-and-staff organization model.

C  line organization model.

D  cross-functional team.

A  organization chart

B  department categorization

C  business view map

D  operating matrix grid

A  closely monitor employee performance.

B  establish rules and regulations to guide worker behavior.

C  assist and support front-line people.

D  make all of the basic decisions.

A  real time

B  networking

C  e-commerce

D  virtual business

A  Responsibility and authority are clearly defined.

B  It does not require specialists to advise people along the line.

C  Each worker has several supervisors.

D  It is very flexible.

A  the teams consist of members of only two functional units

B  there are at least two line and staff managers on the team

C  leadership is shared

D  the academic levels of all members are comparable

A  acquiring the necessary resources.

B  developing an efficient plan of action.

C  choosing the best qualified employees.

D  determining the work to be done.

A  job specialization.

B  departmentalization.

C  delegation of authority.

D  division of labor.

A  organization chart

B  corporate tree

C  Venn diagram

D  Gantt chart

A  the formal organization and the informal organization.

B  the functioning system and backup system.

C  the primary organization and secondary organization.

D  the command system and the control system.

A  flatter; narrower

B  taller; wider

C  taller; flatter

D  flatter; wider

A  hierarchy

B  informal organization

C  inverted organization

D  oligarchy