Chapter 8 Quiz

A  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

B  Organization design will benefit by the emergence of quick decision making.

C  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

D  There will be a significant reduction of workforce due to specialization and departmentalization.

A  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

B  formal, symbolic walls that prevent one person from driving change to the detriment of others.

C  a formal and information organization that assists with change.

D  a change-oriented culture.

A  in small organizations, but should be delegated to middle and first-line managers in large organizations.

B  in all types and sizes of organizations.

C  in large organizations, but could be delegated to middle and first-line managers in small organizations.

D  only in organizations subjected to significant government regulation.

A  Venn diagram

B  organization chart

C  stakeholder outline

D  balance sheet

A  formal organization

B  normative design

C  informal organization

D  matrix reloaded structure

A  Standard responsibilities

B  Benchmarks

C  Core competencies

D  Operational requirements

A  line organization.

B  matrix organization.

C  functional organization.

D  service organization.

A  create a feeling of camaraderie among employees and encourage teamwork.

B  provide a mechanism that generates careful reasoned decisions about critical issues

C  provide helpful guidelines about how to handle routine problems.

D  give workers a clear idea of where they stand in the organization.

A  line organization model.

B  cross-functional team.

C  matrix organization model.

D  line-and-staff organization model.

A  organization chart

B  business view map

C  department categorization

D  operating matrix grid

A  assist and support front-line people.

B  closely monitor employee performance.

C  make all of the basic decisions.

D  establish rules and regulations to guide worker behavior.

A  virtual business

B  networking

C  e-commerce

D  real time

A  It does not require specialists to advise people along the line.

B  Responsibility and authority are clearly defined.

C  Each worker has several supervisors.

D  It is very flexible.

A  there are at least two line and staff managers on the team

B  the teams consist of members of only two functional units

C  leadership is shared

D  the academic levels of all members are comparable

A  choosing the best qualified employees.

B  developing an efficient plan of action.

C  acquiring the necessary resources.

D  determining the work to be done.

A  departmentalization.

B  delegation of authority.

C  division of labor.

D  job specialization.

A  organization chart

B  Venn diagram

C  corporate tree

D  Gantt chart

A  the primary organization and secondary organization.

B  the functioning system and backup system.

C  the formal organization and the informal organization.

D  the command system and the control system.

A  taller; wider

B  taller; flatter

C  flatter; wider

D  flatter; narrower

A  hierarchy

B  inverted organization

C  oligarchy

D  informal organization