Chapter 8 Quiz

A  Organization design will benefit by the emergence of quick decision making.

B  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

C  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

D  There will be a significant reduction of workforce due to specialization and departmentalization.

A  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

B  a formal and information organization that assists with change.

C  a change-oriented culture.

D  formal, symbolic walls that prevent one person from driving change to the detriment of others.

A  only in organizations subjected to significant government regulation.

B  in all types and sizes of organizations.

C  in small organizations, but should be delegated to middle and first-line managers in large organizations.

D  in large organizations, but could be delegated to middle and first-line managers in small organizations.

A  balance sheet

B  organization chart

C  Venn diagram

D  stakeholder outline

A  formal organization

B  informal organization

C  normative design

D  matrix reloaded structure

A  Benchmarks

B  Core competencies

C  Operational requirements

D  Standard responsibilities

A  matrix organization.

B  functional organization.

C  line organization.

D  service organization.

A  create a feeling of camaraderie among employees and encourage teamwork.

B  provide helpful guidelines about how to handle routine problems.

C  give workers a clear idea of where they stand in the organization.

D  provide a mechanism that generates careful reasoned decisions about critical issues

A  cross-functional team.

B  matrix organization model.

C  line-and-staff organization model.

D  line organization model.

A  organization chart

B  department categorization

C  business view map

D  operating matrix grid

A  closely monitor employee performance.

B  assist and support front-line people.

C  make all of the basic decisions.

D  establish rules and regulations to guide worker behavior.

A  real time

B  e-commerce

C  networking

D  virtual business

A  Responsibility and authority are clearly defined.

B  Each worker has several supervisors.

C  It does not require specialists to advise people along the line.

D  It is very flexible.

A  there are at least two line and staff managers on the team

B  the teams consist of members of only two functional units

C  the academic levels of all members are comparable

D  leadership is shared

A  developing an efficient plan of action.

B  acquiring the necessary resources.

C  choosing the best qualified employees.

D  determining the work to be done.

A  departmentalization.

B  job specialization.

C  delegation of authority.

D  division of labor.

A  Gantt chart

B  organization chart

C  corporate tree

D  Venn diagram

A  the functioning system and backup system.

B  the command system and the control system.

C  the formal organization and the informal organization.

D  the primary organization and secondary organization.

A  flatter; narrower

B  taller; flatter

C  taller; wider

D  flatter; wider

A  hierarchy

B  informal organization

C  oligarchy

D  inverted organization