Chapter 8 Quiz

A  There will be a significant reduction of workforce due to specialization and departmentalization.

B  Organization design will benefit by the emergence of quick decision making.

C  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

D  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

A  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

B  a formal and information organization that assists with change.

C  formal, symbolic walls that prevent one person from driving change to the detriment of others.

D  a change-oriented culture.

A  in all types and sizes of organizations.

B  only in organizations subjected to significant government regulation.

C  in small organizations, but should be delegated to middle and first-line managers in large organizations.

D  in large organizations, but could be delegated to middle and first-line managers in small organizations.

A  organization chart

B  stakeholder outline

C  balance sheet

D  Venn diagram

A  formal organization

B  informal organization

C  normative design

D  matrix reloaded structure

A  Core competencies

B  Standard responsibilities

C  Benchmarks

D  Operational requirements

A  line organization.

B  matrix organization.

C  service organization.

D  functional organization.

A  provide helpful guidelines about how to handle routine problems.

B  give workers a clear idea of where they stand in the organization.

C  create a feeling of camaraderie among employees and encourage teamwork.

D  provide a mechanism that generates careful reasoned decisions about critical issues

A  matrix organization model.

B  cross-functional team.

C  line-and-staff organization model.

D  line organization model.

A  operating matrix grid

B  organization chart

C  business view map

D  department categorization

A  assist and support front-line people.

B  establish rules and regulations to guide worker behavior.

C  make all of the basic decisions.

D  closely monitor employee performance.

A  virtual business

B  e-commerce

C  real time

D  networking

A  Each worker has several supervisors.

B  Responsibility and authority are clearly defined.

C  It does not require specialists to advise people along the line.

D  It is very flexible.

A  leadership is shared

B  there are at least two line and staff managers on the team

C  the academic levels of all members are comparable

D  the teams consist of members of only two functional units

A  choosing the best qualified employees.

B  developing an efficient plan of action.

C  determining the work to be done.

D  acquiring the necessary resources.

A  division of labor.

B  job specialization.

C  delegation of authority.

D  departmentalization.

A  Venn diagram

B  Gantt chart

C  corporate tree

D  organization chart

A  the formal organization and the informal organization.

B  the command system and the control system.

C  the primary organization and secondary organization.

D  the functioning system and backup system.

A  taller; wider

B  flatter; narrower

C  taller; flatter

D  flatter; wider

A  oligarchy

B  inverted organization

C  hierarchy

D  informal organization