Chapter 4 Quiz

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Question #1

The green movement

A is benefiting all firms financially.

B has created jobs.

C is not a good strategic consideration for contemporary firms.

D will never benefit a firm financially.

Question #2

Which of the following is a reason why a business should be managed ethically?

A Your employees demand it.

B There are strict global regulations require it.

C It’s the law in the U.S.

D It’s the right thing to do.

Question #3

A recent study revealed that most Americans have

A few moral absolutes.

B a great desire to help their community.

C strong moral values.

D a strong desire to do what is right.

Question #4

________ refers to standards of moral behavior.

A Ethics

B Responsibility

C Legality

D Integrity

Question #5

Which of the following is an unresolved ethical issue that surrounds global trade?

A Transportation issues

B Product quality

C Time to market issues

D Labor standards

Question #6

An ethical dilemma refers to a situation where you must

A choose between a correct and an incorrect option.

B treat someone unfairly.

C choose between equally unsatisfactory alternatives.

D balance the concerns of profit and legality.

Question #7

A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.

A compliance

B social

C integrity

D corporate responsibility

Question #8

Laws represent the standards of ________ behavior.

A ethical

B legal

C socially responsible

D moral

Question #9

Which of the following questions can help us avoid a decision that would injure our self-esteem?

A How will it make me feel about myself?

B How can I avoid taking the blame?

C Is it balanced?

D Is it legal?

Question #10

Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of

A new age realism.

B the Golden Rule.

C moral absolutes.

D situational ethics.

Question #11

The social audit is

A a company report that always includes a net social contribution.

B a government-mandated report required of all firms that have a business license.

C a recent development that creates a ratio to compare a firm’s corporate philanthropy to its profits.

D a company evaluation that measures the firm’s social contributions inside and outside of the firm.

Question #12

When it comes to social responsibility, some people feel that “before you can do good, you must do well.” This reflects a firm’s primary responsibility to its

A investors.

B customers.

C community

D employees.

Question #13

One factor causing businesses to vigorously enforce ethical standards is the

A focus on criminal penalties.

B evasion of social audit measurements.

C desire to eliminate employee turnover.

D fear of negative publicity.

Question #14

When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known “one for one” shoe giving program, TOMS social causes are directly related to the firm’s expertise of selling shoes.

A social auditing

B corporate social initiative

C corporate policy

D corporate philanthropy

Question #15

As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah’s experience is an example of

A the need for whistleblowers abroad.

B social responsibility differences between similar firms, but in different countries.

C differences in corporate social initiatives in foreign nations.

D corporate philanthropy differences in different countries.

Question #16

The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are

A responding to their stockholders’ desire for profits.

B exploiting employees by working them long hours at low pay.

C not as flexible on social issues as local employees would like them to be.

D complying with the ethical standards of the people they employ, in the countries in which they are operating.

Question #17

Ethical dilemmas in business

A force us to make poor choices.

B always end up bringing out the best in us.

C define us as being moral absolutists or moral situationalists.

D often force us to choose between equally unsatisfactory alternatives.

Question #18

When working with international firms, U.S. businesses

A feel that their responsibility is limited to the United States.

B try to avoid judging our international business partners by U.S. standards.

C tend to ignore the ethics of their international partners.

D expect socially responsible behavior from their business partners.

Question #19

Corporate social responsibility describes the firm’s

A commitment to a management training program.

B ability to plan for the unexpected.

C exclusive responsibility to its stockholders.

D concern for the welfare of society.

Question #20

Obeying the law is ________ ethical behavior.

A the opposite of

B the first step toward

C essentially the same as

D unlikely to lead to

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