Chapter 4 Quiz

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Question #1

The green movement

A is benefiting all firms financially.

B has created jobs.

C is not a good strategic consideration for contemporary firms.

D will never benefit a firm financially.

Question #2

Which of the following is a reason why a business should be managed ethically?

A It’s the right thing to do.

B It’s the law in the U.S.

C There are strict global regulations require it.

D Your employees demand it.

Question #3

A recent study revealed that most Americans have

A a great desire to help their community.

B a strong desire to do what is right.

C few moral absolutes.

D strong moral values.

Question #4

________ refers to standards of moral behavior.

A Responsibility

B Ethics

C Legality

D Integrity

Question #5

Which of the following is an unresolved ethical issue that surrounds global trade?

A Transportation issues

B Product quality

C Time to market issues

D Labor standards

Question #6

An ethical dilemma refers to a situation where you must

A choose between equally unsatisfactory alternatives.

B treat someone unfairly.

C choose between a correct and an incorrect option.

D balance the concerns of profit and legality.

Question #7

A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.

A integrity

B compliance

C social

D corporate responsibility

Question #8

Laws represent the standards of ________ behavior.

A legal

B ethical

C moral

D socially responsible

Question #9

Which of the following questions can help us avoid a decision that would injure our self-esteem?

A How will it make me feel about myself?

B Is it legal?

C Is it balanced?

D How can I avoid taking the blame?

Question #10

Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of

A new age realism.

B the Golden Rule.

C situational ethics.

D moral absolutes.

Question #11

The social audit is

A a company report that always includes a net social contribution.

B a government-mandated report required of all firms that have a business license.

C a company evaluation that measures the firm’s social contributions inside and outside of the firm.

D a recent development that creates a ratio to compare a firm’s corporate philanthropy to its profits.

Question #12

When it comes to social responsibility, some people feel that “before you can do good, you must do well.” This reflects a firm’s primary responsibility to its

A customers.

B employees.

C community

D investors.

Question #13

One factor causing businesses to vigorously enforce ethical standards is the

A desire to eliminate employee turnover.

B evasion of social audit measurements.

C fear of negative publicity.

D focus on criminal penalties.

Question #14

When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known “one for one” shoe giving program, TOMS social causes are directly related to the firm’s expertise of selling shoes.

A corporate social initiative

B social auditing

C corporate policy

D corporate philanthropy

Question #15

As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah’s experience is an example of

A differences in corporate social initiatives in foreign nations.

B corporate philanthropy differences in different countries.

C the need for whistleblowers abroad.

D social responsibility differences between similar firms, but in different countries.

Question #16

The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are

A responding to their stockholders’ desire for profits.

B exploiting employees by working them long hours at low pay.

C not as flexible on social issues as local employees would like them to be.

D complying with the ethical standards of the people they employ, in the countries in which they are operating.

Question #17

Ethical dilemmas in business

A define us as being moral absolutists or moral situationalists.

B always end up bringing out the best in us.

C often force us to choose between equally unsatisfactory alternatives.

D force us to make poor choices.

Question #18

When working with international firms, U.S. businesses

A expect socially responsible behavior from their business partners.

B try to avoid judging our international business partners by U.S. standards.

C feel that their responsibility is limited to the United States.

D tend to ignore the ethics of their international partners.

Question #19

Corporate social responsibility describes the firm’s

A concern for the welfare of society.

B commitment to a management training program.

C ability to plan for the unexpected.

D exclusive responsibility to its stockholders.

Question #20

Obeying the law is ________ ethical behavior.

A unlikely to lead to

B essentially the same as

C the opposite of

D the first step toward

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