Chapter 4 Quiz

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Question #1

The green movement

A will never benefit a firm financially.

B is benefiting all firms financially.

C has created jobs.

D is not a good strategic consideration for contemporary firms.

Question #2

Which of the following is a reason why a business should be managed ethically?

A There are strict global regulations require it.

B Your employees demand it.

C It’s the right thing to do.

D It’s the law in the U.S.

Question #3

A recent study revealed that most Americans have

A a great desire to help their community.

B a strong desire to do what is right.

C few moral absolutes.

D strong moral values.

Question #4

________ refers to standards of moral behavior.

A Ethics

B Responsibility

C Legality

D Integrity

Question #5

Which of the following is an unresolved ethical issue that surrounds global trade?

A Product quality

B Transportation issues

C Labor standards

D Time to market issues

Question #6

An ethical dilemma refers to a situation where you must

A choose between equally unsatisfactory alternatives.

B treat someone unfairly.

C choose between a correct and an incorrect option.

D balance the concerns of profit and legality.

Question #7

A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.

A compliance

B social

C integrity

D corporate responsibility

Question #8

Laws represent the standards of ________ behavior.

A legal

B moral

C ethical

D socially responsible

Question #9

Which of the following questions can help us avoid a decision that would injure our self-esteem?

A How can I avoid taking the blame?

B Is it balanced?

C Is it legal?

D How will it make me feel about myself?

Question #10

Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of

A the Golden Rule.

B situational ethics.

C new age realism.

D moral absolutes.

Question #11

The social audit is

A a government-mandated report required of all firms that have a business license.

B a company evaluation that measures the firm’s social contributions inside and outside of the firm.

C a company report that always includes a net social contribution.

D a recent development that creates a ratio to compare a firm’s corporate philanthropy to its profits.

Question #12

When it comes to social responsibility, some people feel that “before you can do good, you must do well.” This reflects a firm’s primary responsibility to its

A employees.

B customers.

C community

D investors.

Question #13

One factor causing businesses to vigorously enforce ethical standards is the

A fear of negative publicity.

B focus on criminal penalties.

C desire to eliminate employee turnover.

D evasion of social audit measurements.

Question #14

When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known “one for one” shoe giving program, TOMS social causes are directly related to the firm’s expertise of selling shoes.

A social auditing

B corporate policy

C corporate philanthropy

D corporate social initiative

Question #15

As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah’s experience is an example of

A social responsibility differences between similar firms, but in different countries.

B differences in corporate social initiatives in foreign nations.

C the need for whistleblowers abroad.

D corporate philanthropy differences in different countries.

Question #16

The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are

A not as flexible on social issues as local employees would like them to be.

B exploiting employees by working them long hours at low pay.

C responding to their stockholders’ desire for profits.

D complying with the ethical standards of the people they employ, in the countries in which they are operating.

Question #17

Ethical dilemmas in business

A often force us to choose between equally unsatisfactory alternatives.

B define us as being moral absolutists or moral situationalists.

C force us to make poor choices.

D always end up bringing out the best in us.

Question #18

When working with international firms, U.S. businesses

A feel that their responsibility is limited to the United States.

B expect socially responsible behavior from their business partners.

C tend to ignore the ethics of their international partners.

D try to avoid judging our international business partners by U.S. standards.

Question #19

Corporate social responsibility describes the firm’s

A commitment to a management training program.

B concern for the welfare of society.

C ability to plan for the unexpected.

D exclusive responsibility to its stockholders.

Question #20

Obeying the law is ________ ethical behavior.

A the first step toward

B the opposite of

C essentially the same as

D unlikely to lead to

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