Exam 1

A  Using a conventional number pad utilizes negative training transfer

B  Designers are encouraged to always look for new types of number pads

C  Using a conventional number pad can present a familiar interaction consistent with other systems.

D  A conventional number pad (calculator) is not considered a design pattern

A  Moon phase and crime rate

B  Vehicle size and driver age

C  Vehicle color and driver height

D  Driver gender and age

E  Driver age and experience

A  None

B  1 or 2

C  30 or more

D  3 to 10

E  15 to 30

A  Alarm fatigue is challenging to overcome

B  Wolf behavior is a core tenant in human factors psychology

C  With sophisticated technology, prisoners will never be able to escape

A  Not all interactions involve performance of a task

B  A task analysis is not part of the human factors tool kit

C  Heuristic analyses use considerable resources to perform

D  Documents only existing behavior

A  Descriptive study

B  Literature review or heuristic analysis

C  Summative/comprehensive evaluation

D  Formative usability study

A  Create prototypes, wireframes, and design mock-ups

B  Understand how to improve design, diagnose problems, and verify design

C  Understand user needs, create prototypes, and validate design

A  Evaluation must be completed before Understanding can begin

B  Evaluation is synonymous with Understanding

C  It is both the final step in Evaluation and the first step of the next iteration of Understanding

D  Evaluation must be done concurrently with Understanding

A  FALSE

B  TRUE

A  Consider a smaller sample size

B  Revert to heuristic analysis

C  Consider a larger sample size

D  Decrease the number of Independent Variables

E  Employ the PDCA cycle

A  Consider a smaller sample size

B  Revert to a heuristic analysis

C  Increase the number of Independent Variables

D  Employ the PDCA cycle

E  Consider a larger sample size

A  FALSE

B  TRUE

A  Cost only

B  Workload and Situational Awareness

C  Fatigue, Safety/Use Errors, Workload and Situational Awareness

D  Fatigue only

A  Things the experimenter measures

B  Things the experimenter has no control over

C  Things the experimenter manipulates

D  Things the experimenter confounds

A  Things the experimenter confounds

B  Things the experimenter measures

C  Things the experimenter manipulates

D  Things the experimenter has no control over

A  Literature Review

B  Post-market Survallance

C  Usability Testing

D  Heuristic Analysis

A  Summative Evaluation

B  Usability Testing

C  Formative Evaluation

D  Literature Review

A  End of the cycle

B  Early to mid-cycle

C  After product release

A  End of the cycle

B  Early to mid-cycle

C  After product release

A  After product release

B  End of the cycle

C  Early to mid-cycle

A  Synonymous with verification studies

B  Tend to be quick; with small sample sizes

C  Tend to be comprehensive; with large sample sizes

A  Tend to be quick; with small sample sizes

B  Synonymous with validation studies

C  Tend to be comprehensive; with large sample sizes

A  Vee Process

B  Measurements

C  SCRUM

D  Interviews

A  Interviews

B  Measurements

C  PDCA

D  SCRUM

A  TRUE

B  FALSE

A  To cause the research subject to do most of the talking

B  Tactic to buy time to think of a response

C  To identify multiple causes of an error

D  To simulate toddler tendencies

A  Function Allocation

B  User Specification

C  Information Architecture

D  Task Analysis

E  Heuristic Evaluation

A  Function Allocation

B  Task Analysis

C  Heuristic Analysis

D  Information Architecture

A  TRUE

B  FALSE

A  Rinse and repeat

B  SCRUM

C  Clinical Behavioral Therapy

D  Vee Process

E  Plan-Do-Check-Act

A  Clinical Behavioral Therapy

B  SCRUM

C  Vee Process

D  Testudines model

E  Plan-Do-Check-Act

A  SCRUM

B  Vee Process

C  Clinical Behavioral Therapy

D  ISO 14971

E  Plan-Do-Check-Act

A  TRUE

B  FALSE

A  Illustrates that solving human error is a hopeless cause

B  Illustrates that humans are the primary cause of failure

C  Illustrates that there are often multiple causes to a failure

A  People are not always aware of how their minds/bodies operate

B  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

C  People are always able to understand something immediately, without the need for conscious reasoning

A  Training is the least effective method since it forces the person to adapt to technology

B  Training is always included, thus should be assumed to be available

C  Training does not utilize levels of processing theory

D  Training is the act, process, or method of one that trains

A  Utilize levels of processing theory

B  To utilize the principle of neuroplasticity

C  Allows human suffering to occur early while costs are low

D  Saves considerable money and human suffering

A  Good design

B  Poor design

C  Good humans

D  Poor humans

E  Glitches in the neural matrix

A  Evaporate > Condensate > Precipitate

B  Evaluate > Adapt > Release

C  Create > Release > Adapt

D  Hub > Spoke > Rim

E  Understand > Create > Evaluate

A  Human Factors and Ergonomics Society

B  Human Factors and Economic Studies

C  Human Factors and Experimental Subjects

A  Community Psychology

B  Cognitive Psychology

C  Critical Psychology

D  Clinical Psychology

E  Counseling Psychology

A  Improve business profits, product costs, and development time

B  Improve user safety, performance, and satisfaction

C  Improve system reliability, cost, and reduce complaints

D  Improve the Id, Ego, and Superego

A  Human factors engineering is a different discipline compared to human factors psychology

B  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

C  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

D  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

E  Human Factors involves the engineering of humans

A  Know thy user, and you are the user

B  Common sense is not so common

C  Honor thy self, you are the user

D  Honor thy self, you are not the user

E  Know thy user, and you are not thy user