Exam 1

A  A conventional number pad (calculator) is not considered a design pattern

B  Using a conventional number pad utilizes negative training transfer

C  Using a conventional number pad can present a familiar interaction consistent with other systems.

D  Designers are encouraged to always look for new types of number pads

A  Vehicle color and driver height

B  Driver gender and age

C  Driver age and experience

D  Vehicle size and driver age

E  Moon phase and crime rate

A  None

B  3 to 10

C  30 or more

D  15 to 30

E  1 or 2

A  Alarm fatigue is challenging to overcome

B  Wolf behavior is a core tenant in human factors psychology

C  With sophisticated technology, prisoners will never be able to escape

A  Heuristic analyses use considerable resources to perform

B  Documents only existing behavior

C  A task analysis is not part of the human factors tool kit

D  Not all interactions involve performance of a task

A  Descriptive study

B  Formative usability study

C  Summative/comprehensive evaluation

D  Literature review or heuristic analysis

A  Create prototypes, wireframes, and design mock-ups

B  Understand user needs, create prototypes, and validate design

C  Understand how to improve design, diagnose problems, and verify design

A  Evaluation must be done concurrently with Understanding

B  Evaluation must be completed before Understanding can begin

C  Evaluation is synonymous with Understanding

D  It is both the final step in Evaluation and the first step of the next iteration of Understanding

A  FALSE

B  TRUE

A  Employ the PDCA cycle

B  Revert to heuristic analysis

C  Consider a smaller sample size

D  Decrease the number of Independent Variables

E  Consider a larger sample size

A  Revert to a heuristic analysis

B  Employ the PDCA cycle

C  Consider a smaller sample size

D  Consider a larger sample size

E  Increase the number of Independent Variables

A  TRUE

B  FALSE

A  Cost only

B  Workload and Situational Awareness

C  Fatigue only

D  Fatigue, Safety/Use Errors, Workload and Situational Awareness

A  Things the experimenter manipulates

B  Things the experimenter measures

C  Things the experimenter confounds

D  Things the experimenter has no control over

A  Things the experimenter confounds

B  Things the experimenter measures

C  Things the experimenter has no control over

D  Things the experimenter manipulates

A  Literature Review

B  Post-market Survallance

C  Usability Testing

D  Heuristic Analysis

A  Literature Review

B  Formative Evaluation

C  Summative Evaluation

D  Usability Testing

A  End of the cycle

B  After product release

C  Early to mid-cycle

A  After product release

B  End of the cycle

C  Early to mid-cycle

A  Early to mid-cycle

B  End of the cycle

C  After product release

A  Tend to be quick; with small sample sizes

B  Synonymous with verification studies

C  Tend to be comprehensive; with large sample sizes

A  Tend to be comprehensive; with large sample sizes

B  Synonymous with validation studies

C  Tend to be quick; with small sample sizes

A  SCRUM

B  Interviews

C  Vee Process

D  Measurements

A  Interviews

B  SCRUM

C  PDCA

D  Measurements

A  TRUE

B  FALSE

A  To identify multiple causes of an error

B  To cause the research subject to do most of the talking

C  To simulate toddler tendencies

D  Tactic to buy time to think of a response

A  Task Analysis

B  Function Allocation

C  User Specification

D  Information Architecture

E  Heuristic Evaluation

A  Function Allocation

B  Heuristic Analysis

C  Information Architecture

D  Task Analysis

A  FALSE

B  TRUE

A  Vee Process

B  Clinical Behavioral Therapy

C  Rinse and repeat

D  SCRUM

E  Plan-Do-Check-Act

A  Testudines model

B  Vee Process

C  Clinical Behavioral Therapy

D  SCRUM

E  Plan-Do-Check-Act

A  ISO 14971

B  Vee Process

C  Plan-Do-Check-Act

D  SCRUM

E  Clinical Behavioral Therapy

A  FALSE

B  TRUE

A  Illustrates that solving human error is a hopeless cause

B  Illustrates that there are often multiple causes to a failure

C  Illustrates that humans are the primary cause of failure

A  People are always able to understand something immediately, without the need for conscious reasoning

B  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

C  People are not always aware of how their minds/bodies operate

A  Training does not utilize levels of processing theory

B  Training is the least effective method since it forces the person to adapt to technology

C  Training is the act, process, or method of one that trains

D  Training is always included, thus should be assumed to be available

A  Allows human suffering to occur early while costs are low

B  Saves considerable money and human suffering

C  To utilize the principle of neuroplasticity

D  Utilize levels of processing theory

A  Good design

B  Good humans

C  Glitches in the neural matrix

D  Poor humans

E  Poor design

A  Understand > Create > Evaluate

B  Hub > Spoke > Rim

C  Create > Release > Adapt

D  Evaporate > Condensate > Precipitate

E  Evaluate > Adapt > Release

A  Human Factors and Ergonomics Society

B  Human Factors and Experimental Subjects

C  Human Factors and Economic Studies

A  Community Psychology

B  Counseling Psychology

C  Clinical Psychology

D  Critical Psychology

E  Cognitive Psychology

A  Improve system reliability, cost, and reduce complaints

B  Improve user safety, performance, and satisfaction

C  Improve the Id, Ego, and Superego

D  Improve business profits, product costs, and development time

A  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

B  Human Factors involves the engineering of humans

C  Human factors engineering is a different discipline compared to human factors psychology

D  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

E  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

A  Know thy user, and you are the user

B  Know thy user, and you are not thy user

C  Honor thy self, you are not the user

D  Honor thy self, you are the user

E  Common sense is not so common