Navigation » List of Schools » California State University, Northridge » Sociology » Soc 340 – Sociology of Work » Spring 2021 » Test 3
Below are the questions for the exam with the choices of answers:
Question #1
A The issuing of worthless stocks to manipulate the asking price for a company.
B A growth in the manufacturing sector’s paper usage.
C A federal policy to financially underwrite increased opportunities for communities to develop new industries.
D The finance industry’s mechanism for making take-home pay appear to increase faster than inflation.
E A manipulation of balance sheets by firms to make more profits without making more or better products.
Question #2
A Management Information Systems.
B Innovative Technological Systems.
C Computer-Aided Numeric Controls.
D Computer-Assisted Design.
E “New” Accounting Systems.
Question #3
A vertical differentiation.
B horizontal differentiation.
C patrimonial organization.
D matrix organization.
E spatial differentiation.
Question #4
A services->agricultural->manufacturing
B agriculture->manufacturing->services
C manufacturing->agriculture->services
D services->manufacturing
E agriculture->services
Question #5
A division of labor by gender and age versus no such division of labor.
B direct personal control versus bureaucratic control.
C specialization of workers in crafts versus their specialization in tasks.
D division of labor by training and skill versus the division of labor by occupational inheritance.
E use of tools versus the use of knowledge.
Question #6
A the service provider is a minority-group member, and the interaction is
B the service provider is a woman, and she does emotion work.
C the interaction is in a low-paying industry.
D the interaction is in the retail apparel industry.
E the interaction is routinized and the industry is bureaucratized.
Question #7
A creation of non-traditional occupations whose pay varies from setting to setting
B unchanged occupational distribution from the 1980s
C increasing share of poorly-paid jobs, with a few highly-paid jobs
D increasingly middle-class distribution of jobs
E mostly highly-paid jobs, with a few poorly-paid jobs
Question #8
A providing training.
B encouraging the general public to call misbehavior to the attention of management.
C electronic monitoring.
D making an example of a customer who fails to observer the “customer’s role.”
E rewarding customers who find mistakes in worker procedures.
Question #9
A eliminates the need for training.
B is irrelevant to the dentist because it is only for Carla’s use.
C routinizes the interaction with the patient.
D eliminates the need for face work with the patient.
E reduces the need for a good memory.
Question #10
A a family.
B an individual consumer.
C a business organization.
D a college student.
E another service worker.
Question #11
A develop rapport with co-workers.
B establish agreement with management objectives.
C routinize interactions with customers.
D inform workers of their fringe benefits.
E identify leadership potential among workers.
Question #12
A testing swimming pools for micro-organisms.
B providing adequate water to a community.
C irrigation of farms.
D fish farming.
E river navigation.
Question #13
A social control.
B sectoral transformation.
C face-work.
D routinization.
E emotion work
Question #14
A agriculture->manufacturing->services
B services->manufacturing
C agriculture->services
D manufacturing->agriculture->services
E services->agricultural->manufacturing
Question #15
A salaried employment.
B working the evening shift.
C having powerful clients.
D higher productivity.
E high skill level or advanced training.
Question #16
A unions are not interested in issues of worker skill.
B automation reduces the need for workers to make autonomous decisions.
C machines using the new technology rarely break down.
D workers do not take advantage of training opportunities.
E college graduates make insubordinate workers.
Question #17
A retail trade — personal services
B wholesale trade — retail trade
C professional services — finance
D insurance — public administration
E transportation — communication
Question #18
A is used to insure quality control in production.
B is used to provide greater safety in the workplace.
C exists only in science fiction such as Orwell’s 1984.
D is forbidden by law in the United States.
E is used to monitor the work behavior of employees.
Question #19
A social skill thesis
B deskilling thesis
C semi-skilled position
D skill-upgrading thesis
E mixed-effects position
Question #20
A They do not arise in unionized workplaces.
B They may allow discrimination against some workers, despite formal rules.
C They may facilitate organizational goals.
D They may limit bureaucratic control of labor.
E They may affect the level of productivity.
Question #21
A productivity is hard to measure
B agriculture is less important
C industrial is a synonym for manufacturing
D there is still a smaller but highly productive manufacturing sector
E knowledge work will be so significant
Question #22
A Compared with operatives, they have more autonomy over their jobs.
B Automation has affected them more than other factory workers.
C Many of their unions have historically made efforts to exclude women and minorities.
D They typically learn their trade through apprenticeship programs.
E They are skilled workers.
Question #23
A the federal whistle-blowing law
B the prevalence of larger number of clerical jobs
C reduced creativity in bureaucracies
D that formal rules make discrimination more difficult
E the centralization of control
