Navigation » List of Schools » Glendale Community College » Business Administration » Busad 110 – Human Relations in Business » Fall 2020 » Midterm Exam
Below are the questions for the exam with the choices of answers:
Question #1
A irrelevant and relevant skills.
B personal and job-related skills.
C intellectual and mechanical skills.
D interpersonal and technical skills.
Question #2
A conducting an inventory of employee theft.
B developing software for measuring employee attitudes.
C statistically analyzing employee turnover.
D being able to accurately interpret other people’s emotions.
Question #3
A shares the leadership.
B is so laid back he or she is barely noticed.
C makes all the important decisions.
D provides most of the technical expertise needed by the team.
Question #4
A hair styles may offend people in the other culture.
B key words might be unacceptable in the other culture.
C shades of finger nail paint might be offensive to members of another culture.
D types of smiles might be offensive.
Question #5
A achieving harmony.
B challenging faulty ideas.
C solving difficult problems.
D conducting research.
Question #6
A complex
B emotionally arousing
C clashes with the receiver’s mental set
D factual
Question #7
A takes some power away from leaders.
B helps defuse hostility.
C increases tension, thus preventing workers from becoming too relaxed.
D is a good substitute for low wages.
Question #8
A what type of physical touching is acceptable.
B to what extent your clothing should match that of the work associate from the other culture.
C whether or not it is appropriate to say “Thank you.”
D whether or not a smile is appropriate.
Question #9
A strive extra hard to achieve consensus (everyone accepts the decision).
B have feelings of inferiority.
C attempt to avoid conformity.
D dislike individual problem solving.
Question #10
A dislikes being a supervisor.
B does not think they are very important.
C cares about them enough to electronically record their conversation.
D is on the fast track to the executive suite.
Question #11
A disciplining employees who are late for work.
B pursuing external rewards such as stock options.
C having a relentless drive to get work accomplished.
D playing video games for a diversion.
Question #12
A our vice president of marketing.”
B one of the best female minds in marketing.”
C the highest placed girl in our company.”
D our woman vice president of marketing.”
Question #13
A sending text messages to each other produced the best results.
B talking in loud, abrasive tones facilitated group productivity.
C nonverbal communication proved to be ineffective.
D face-to-face communication was the most valuable for team purposes.
Question #14
A had twice the impact of the content of the message.
B was a determining factor in terms of whether the raters would even listen to the message.
C was irrelevant so long as it was not squeaky or too low.
D had one-half the impact of the content of the message.
Question #15
A influencing and persuading others.
B disciplining group members.
C controlling and giving orders.
D taking care of business transactions.
Question #16
A tolerate and treat fairly people from many different groups.
B establish quotas for hiring and promoting minority group members.
C be able to joke about how others are different than you.
D respect and enjoy a wide range of cultural and individual differences.
Question #17
The aspect of nonverbal communication offering the clearest indication of interpersonal attitudes is
A interpersonal distance.
B gestures.
C posture.
D facial expressions.
Question #18
A self-esteem.
B self-doubts.
C self-monitoring.
D self-concept.
Question #19
A showing pornography in the workplace is usually done by powerful executives.
B the harasser often has more formal power than the person harassed.
C sexual harassers are usually physically strong people.
D the harassed person often feels powerful for being a victim.
Question #20
A Sophia Possidon
B Sally Ponzu
C Sonia Passon
D Sofia Poseidon
Question #21
A send an e-mail with a black border.
B use an emoticon symbolizing a frown in her e-mail.
C deliver the message in person.
D send him or her an instant message with an urgent tag.
Question #22
A arrives fifteen minutes late to a meeting he is holding to discuss the importance of promptness.
B wants to increase both quality and quantity of the group’s output.
C tells the group that he likes some of what the group is accomplishing but not every thing.
D speaks mostly English and some Spanish during the meeting.
Question #23
A loses out because of refusal to grant a sexual favor.
B receives favorable treatment because of refusal to grant a sexual favor.
C gets even with harasser by harassing him or her.
D is intimidated with sexually-toned language.
Question #24
A be more alert.
B be more charitable toward ineffective members.
C wind up sitting on the floor after a few minutes.
D think that the meeting is not serious.
Question #25
A gain acceptance for the idea of presentation technology.
B maintain a human presence while still making effective use of the technology.
C get the projector to work without swearing.
D find one good joke to fit each slide.
Question #26
A repeat the spoken word.
B clarify the spoken word.
C convey the feeling behind the message.
D prevent the spoken word from being interpreted too literally.
Question #27
A Human Relations in Business
B Helping people get along better
C Human resource management
D Human Resourcefulness in Business
Question #28
A Welcome it.
B Ask that it be put in writing.
C Loudly discourage its originator.
D Ask for clarification
Question #29
A invite anybody you can find to be a friend or follower.
B show loyalty by making gracious comments about your employer.
C blitz managers in the company with flattering messages.
D lower your level of writing skills to that of the silliest bloggers.
Question #30
A political approaches to decision making.
B more rapid decisions than individual problem solving.
C low commitment to implementing the decision.
D better acceptance of the decision.
Question #31
A wearing only clothing that has a built-in pouch for a phone.
B keeping the phone in a briefcase or handbag.
C continuous holding of the phone even when not in use.
D including your phone number on your business card and résumé.
Question #32
A dominant-subordinate, and cold-warm.
B happy-unhappy, and extraversion-introversion.
C interest-disinterest, and honest-dishonest.
D assertive-aggressive, and passive-assertive.
Question #33
A aim for leadership breakthroughs and minimize small acts of leadership.
B help your leader lead.
C allow your leader to make a mistake.
D be self-confident enough to ignore feedback about your traits and behaviors.
Question #34
A move women and minorities into managerial positions more quickly.
B help employees deal more effectively with people of different cultures.
C market products to ethnic groups more effectively.
D achieve minority hiring quotas.
Question #35
A criticize the work, not the person.
B disguise the criticism so it appears to be a compliment.
C make jokes about the other person’s problems.
D criticize the person, not the work.
Question #36
A is likely to be misunderstood because so few people in business are honest.
B will most likely be received with defensiveness from associates who themselves are dishonest.
C has a good chance of being received as intended.
D will most likely encounter barriers because trust is not valued in customer care.
Question #37
A an over-emphasis on rational analysis.
B distorted vision and impaired judgment.
C multiple analyses of the alternatives.
D hesitancy in coming to a conclusion.
Question #38
A send the person with you a text message, just for fun.
B avoid using your cell phone for calls or text messaging.
C make repeated calls, using hands-free equipment.
D use your cell phone only when you have stopped your vehicle for a red light or stop sign.
Question #39
A know whether a message has been received and understood.
B make the sender appear more impressive.
C prevent noise from taking place.
D size up the climate for communication.
Question #40
A members of the same group behave approximately the same.
B many individuals have intellectual problems.
C members of the same group often behave quite differently.
D many individuals have personality problems.
