Navigation » List of Schools » Glendale Community College » Business Administration » Busad 110 – Human Relations in Business » Fall 2020 » Chapter 5 and 6 Quiz
Below are the questions for the exam with the choices of answers:
Question #1
A criticize the person, not the work.
B criticize the work, not the person.
C disguise the criticism so it appears to be a compliment.
D make jokes about the other person’s problems.
Question #2
A challenging faulty ideas.
B achieving harmony.
C solving difficult problems.
D conducting research.
Question #3
A strive extra hard to achieve consensus (everyone accepts the decision).
B attempt to avoid conformity.
C have feelings of inferiority.
D dislike individual problem solving.
Question #4
A nonverbal communication proved to be ineffective.
B sending text messages to each other produced the best results.
C face-to-face communication was the most valuable for team purposes.
D talking in loud, abrasive tones facilitated group productivity.
Question #5
A are complementary.
B are opposite to those of the leader.
C are rated on a one-to-ten scale.
D duplicate each other’s.
Question #6
A send him or her an instant message with an urgent tag.
B use an emoticon symbolizing a frown in her e-mail.
C deliver the message in person.
D send an e-mail with a black border.
Question #7
A gain acceptance for the idea of presentation technology.
B get the projector to work without swearing.
C maintain a human presence while still making effective use of the technology.
D find one good joke to fit each slide.
Question #8
A blitz managers in the company with flattering messages.
B invite anybody you can find to be a friend or follower.
C lower your level of writing skills to that of the silliest bloggers.
D show loyalty by making gracious comments about your employer.
Question #9
A including your phone number on your business card and résumé.
B wearing only clothing that has a built-in pouch for a phone.
C continuous holding of the phone even when not in use.
D keeping the phone in a briefcase or handbag.
Question #10
A make repeated calls, using hands-free equipment.
B send the person with you a text message, just for fun.
C avoid using your cell phone for calls or text messaging.
D use your cell phone only when you have stopped your vehicle for a red light or stop sign.
