Chapter 3 Quiz

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Question #1

A medical office specialist should always document, sign, and date all conversations regarding any patient’s account.

A TRUE

B FALSE

Question #2

The Patient’s Bill of Rights under the Affordable Care Act put an end to insurance companies limiting choice of doctors.

A FALSE

B TRUE

Question #3

A medical office specialist cannot be held liable for fraudulent billing practices if told to do so by a physician.

A FALSE

B TRUE

Question #4

A managed care contract that involves payment through capitation provides incentives for physicians to emphasize preventive care.

A FALSE

B TRUE

Question #5

Which of the following are new laws in the Patient’s Bill of Rights under the Affordable Care Act?

A a patient cannot be dropped from coverage due to an unintentional mistake on their application.

B insurance companies can no longer put a lifetime limit of the amount of coverage.

C All of these.

D no one can be denied coverage because of a pre-existing medical condition.

Question #6

Which of the following is true of the new Patient’s Bill of Rights under the Affordable Health Care Act?

A Insurance companies are prohibited from charging patients for preventative care.

B All of these.

C Insurance companies are banned from limiting choice of doctors.

D Insurance companies are banned from restricting emergency room care.

Question #7

All of the following regarding the Patient’s Bill of Rights are true EXCEPT:

A Patients may receive financial reimbursement for out of network penalties.

B Patients have the right to appeal an insurance company decision with an independent third party.

C Patients can receive preventative care without paying deductibles, coinsurance, or copayments.

D Patients joining a new plan can choose their own doctor in the insurer network.

Question #8

Principles adopted in the Patient’s Bill of Rights include all of the following EXCEPT the right to:

A accurate and easily understood information.

B know your treatment options.

C receive emergency services without penalty.

D sue the managed care organization.

Question #9

The contract provision that states a physician cannot seek payment from a patient under a managed care contract in relation to any benefit penalties that were applied based on a utilization review decision is:

A hold harmless.

B liability.

C stoploss coverage.

D no fault.

Question #10

An individual who is an insured, enrolled subscriber or dependent under the terms of a health benefit plan is a(n):

A provider.

B payer.

C contracted entity.

D covered person.

Question #11

Medically necessary services include all of the following EXCEPT services that are:

A accepted by the healthcare profession as appropriate and effective for the condition being treated.

B experimental, investigative, or unproven.

C not solely for the convenience of a covered person or a healthcare provider.

D based on recognized standards of the specialty involved.

Question #12

When a person has health insurance coverage through two or more plans, the determination of which plan will provide benefits as primary or secondary payer is known as:

A coordination of services.

B coordination of benefits.

C benefit determination.

D case management.

Question #13

In cases of fraudulent billing:

A the medical office specialist can never be held liable.

B only the physician can be held liable.

C the medical office specialist can be held liable.

D the physician can never be held liable.

Question #14

A medical office specialist works as a liaison between: (Select all that apply),,

A the employer and carrier.

B the provider and patient.

C the provider and carrier.

D the patient and employer.

Question #15

The following is true of Obamacare:

A employers are mandated to furnish healthcare or be fined.

B preventative care is more accessible.

C All of these.

D requires all insurance plans to cover contraceptives at no cost.

Question #16

The Affordable Care Act represents the most significant overhaul of the U.S. healthcare system since:

A the passing of Obamacare.

B the passing of Medicare.

C Both the passing of Medicaid and the passing of Medicare.

D the passing of Medicaid.

Question #17

Business values incorporated into medical practices as a result of managed care include a(n):

A emphasis on the doctor—patient relationship.

B return to fee-for-service payments.

C focus on administrative requirements and paperwork.

D focus on efficiency, cost reduction, and profit.

Question #18

All the following are true regarding an ACO EXCEPT:

A It needs a patient’s authorization to release medical information.

B It shares the patient’s information with its network of providers.

C It participates in a Medicare Shared Savings Program.

D It is part of a Medicare Advantage plan.

Question #19

Which type of payment method creates an incentive to provide more preventive care?

A per case

B discounted fee-for-service

C capitation

D per diem

Question #20

A contract with which of the following payment terms can result in an increased financial risk to the provider?

A fee-for-service

B capitation

C percentage of premiums

D discounted fee-for-service

Question #21

An increase in patient volume is often caused by:

A discounted fee-for-service contracts.

B per diem and per case contracts.

C percentage of premium and capitation contracts.

D capitation contracts.

Question #22

Which of the following is NOT a common type of payment arrangement in a managed care contract?

A per case

B discounted fee-for-service

C annual fee

D capitation

Question #23

The benefits of a managed care contract to the provider include:

A bringing more patients to the practice.

B increasing administrative duties.

C keeping costs down.

D adding opportunities for staff development.

Question #24

Managed care organizations (MCOs) develop a network by contracting with:

A physicians.

B pharmacies.

C All of these.

D facilities.

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