Chapter 8 Quiz

A  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

B  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

C  There will be a significant reduction of workforce due to specialization and departmentalization.

D  Organization design will benefit by the emergence of quick decision making.

A  a change-oriented culture.

B  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

C  a formal and information organization that assists with change.

D  formal, symbolic walls that prevent one person from driving change to the detriment of others.

A  in small organizations, but should be delegated to middle and first-line managers in large organizations.

B  in large organizations, but could be delegated to middle and first-line managers in small organizations.

C  only in organizations subjected to significant government regulation.

D  in all types and sizes of organizations.

A  stakeholder outline

B  Venn diagram

C  organization chart

D  balance sheet

A  formal organization

B  normative design

C  matrix reloaded structure

D  informal organization

A  Benchmarks

B  Operational requirements

C  Standard responsibilities

D  Core competencies

A  line organization.

B  service organization.

C  functional organization.

D  matrix organization.

A  give workers a clear idea of where they stand in the organization.

B  provide a mechanism that generates careful reasoned decisions about critical issues

C  provide helpful guidelines about how to handle routine problems.

D  create a feeling of camaraderie among employees and encourage teamwork.

A  line organization model.

B  matrix organization model.

C  line-and-staff organization model.

D  cross-functional team.

A  business view map

B  operating matrix grid

C  department categorization

D  organization chart

A  establish rules and regulations to guide worker behavior.

B  make all of the basic decisions.

C  assist and support front-line people.

D  closely monitor employee performance.

A  networking

B  virtual business

C  real time

D  e-commerce

A  Responsibility and authority are clearly defined.

B  It does not require specialists to advise people along the line.

C  Each worker has several supervisors.

D  It is very flexible.

A  there are at least two line and staff managers on the team

B  leadership is shared

C  the teams consist of members of only two functional units

D  the academic levels of all members are comparable

A  acquiring the necessary resources.

B  choosing the best qualified employees.

C  determining the work to be done.

D  developing an efficient plan of action.

A  departmentalization.

B  delegation of authority.

C  job specialization.

D  division of labor.

A  corporate tree

B  organization chart

C  Venn diagram

D  Gantt chart

A  the primary organization and secondary organization.

B  the functioning system and backup system.

C  the formal organization and the informal organization.

D  the command system and the control system.

A  taller; wider

B  flatter; narrower

C  taller; flatter

D  flatter; wider

A  inverted organization

B  hierarchy

C  oligarchy

D  informal organization