Chapter 4 Quiz

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Question #1

The green movement

A will never benefit a firm financially.

B has created jobs.

C is not a good strategic consideration for contemporary firms.

D is benefiting all firms financially.

Question #2

Which of the following is a reason why a business should be managed ethically?

A There are strict global regulations require it.

B It’s the law in the U.S.

C Your employees demand it.

D It’s the right thing to do.

Question #3

A recent study revealed that most Americans have

A a great desire to help their community.

B few moral absolutes.

C a strong desire to do what is right.

D strong moral values.

Question #4

________ refers to standards of moral behavior.

A Responsibility

B Integrity

C Ethics

D Legality

Question #5

Which of the following is an unresolved ethical issue that surrounds global trade?

A Transportation issues

B Time to market issues

C Labor standards

D Product quality

Question #6

An ethical dilemma refers to a situation where you must

A choose between equally unsatisfactory alternatives.

B treat someone unfairly.

C balance the concerns of profit and legality.

D choose between a correct and an incorrect option.

Question #7

A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.

A integrity

B corporate responsibility

C social

D compliance

Question #8

Laws represent the standards of ________ behavior.

A legal

B moral

C socially responsible

D ethical

Question #9

Which of the following questions can help us avoid a decision that would injure our self-esteem?

A How can I avoid taking the blame?

B How will it make me feel about myself?

C Is it legal?

D Is it balanced?

Question #10

Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of

A new age realism.

B moral absolutes.

C the Golden Rule.

D situational ethics.

Question #11

The social audit is

A a government-mandated report required of all firms that have a business license.

B a company report that always includes a net social contribution.

C a recent development that creates a ratio to compare a firm’s corporate philanthropy to its profits.

D a company evaluation that measures the firm’s social contributions inside and outside of the firm.

Question #12

When it comes to social responsibility, some people feel that “before you can do good, you must do well.” This reflects a firm’s primary responsibility to its

A community

B employees.

C investors.

D customers.

Question #13

One factor causing businesses to vigorously enforce ethical standards is the

A evasion of social audit measurements.

B focus on criminal penalties.

C fear of negative publicity.

D desire to eliminate employee turnover.

Question #14

When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known “one for one” shoe giving program, TOMS social causes are directly related to the firm’s expertise of selling shoes.

A corporate policy

B social auditing

C corporate philanthropy

D corporate social initiative

Question #15

As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah’s experience is an example of

A differences in corporate social initiatives in foreign nations.

B corporate philanthropy differences in different countries.

C the need for whistleblowers abroad.

D social responsibility differences between similar firms, but in different countries.

Question #16

The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are

A exploiting employees by working them long hours at low pay.

B not as flexible on social issues as local employees would like them to be.

C responding to their stockholders’ desire for profits.

D complying with the ethical standards of the people they employ, in the countries in which they are operating.

Question #17

Ethical dilemmas in business

A always end up bringing out the best in us.

B define us as being moral absolutists or moral situationalists.

C force us to make poor choices.

D often force us to choose between equally unsatisfactory alternatives.

Question #18

When working with international firms, U.S. businesses

A feel that their responsibility is limited to the United States.

B tend to ignore the ethics of their international partners.

C expect socially responsible behavior from their business partners.

D try to avoid judging our international business partners by U.S. standards.

Question #19

Corporate social responsibility describes the firm’s

A ability to plan for the unexpected.

B exclusive responsibility to its stockholders.

C commitment to a management training program.

D concern for the welfare of society.

Question #20

Obeying the law is ________ ethical behavior.

A essentially the same as

B the first step toward

C unlikely to lead to

D the opposite of

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