Quiz Chapter 1 - Management 360
An employee whose mind is a critical asset to employers and who adds to the intellectual capital of an organization is called a(n)
- free agent
- self manager
- lifelong learner
- knowledge worker
- shamrock employee
The composition of a workforce in terms of differences among people on gender, age, race, ethnicity, religion, sexual orientation, and able-bodiedness is called workforce:
- Diversity
- corporate governance
- Ethics
- glass ceiling
- intellectual capital
If Jason is exhibiting the negative, irrational attitudes towards members of diverse populations in his department, it is called:
- competency preparedness
- glass ceiling effect
- his corporate governance
- prejudice
- corporate ethics
The ability to understand oneself, exercise initiative, accept responsibility, and learn from experience is called
- freelancers’ management
- self-management
- self-awareness
- team management
- leadership management
Which of the following is NOT an example of a functional manager?
- sales manager
- plant manager
- accounting manager
- marketing manager
- production supervisor
_____report to middle managers and supervise nonmanagerial workers.
- line managers
- team leaders
- middle managers
- executive administrators
- top managers
_____ is the process of measuring performance and taking action to ensure desired results.
- controlling
- planning
- organizing
- leading
- engaging
The process of arousing enthusiasm and inspiring efforts to achieve goals is called
- promoting
- encouraging
- motivating
- leading
- engaging
Which of Katz’s essential managerial skills is most important for top-level managers?
- human skill
- conceptual skill
- efficient performance
- technical skill
- corporate governance
Real management learning starts with commitment to
- analysis and application
- experience and self-assessment
- competency and compensation
- inquiring and reflection
- efficiency and governing
Exam Chapter 1 Answers
1. 4
2. 1
3. 4
4. 2
5. 2
6. 2
7. 1
8. 4
9. 2
10. 2
