Online Quiz 9: Chapter 7 Decision Making
_________ is when information about the situation, goals, or criteria is incomplete or can be interpreted in many ways.
- Bounded rationality
- Risk
- Uncertainty
- Ambiguity
This type of analysis isolates the variables in a system that can truly be addressed through management intervention.
- Systemic-based
- Problem-based
- Policy-based
- Solution-based
Which of the following is NOT a factor that determines a situation’s level of certainty?
- Cognitive abilities
- Information
- Time
- Knowledge
According to the chapter, what is one of the possible reasons for the 1987 NASA disaster?
- Groupthink
- Ambiguity
- Bounded rationality
- Illusion of control
If a problem is very specialized, which of the following techniques is most effective?
- Groupthink
- Group brainstorming
- Individual brainstorming
- Production blocking
When a decision is made based on beliefs or assumptions despite evidence to the contrary, it is known as a(n):
A, Intuitive decision
- Prior-hypothesis bias
- Reasoned judgment
- Programmed decision
Which of the following is NOT TRUE of the classical decision-making model?
- Leads to an optimal decision
- Considers limitations in information availability, time, and individual cognitive processing
- Presumes that managers can make a reasoned judgment
- A normative model
- All of the above are true
Group brainstorming is beneficial when a problem is:
- Specialized
- Complex
- Cross-functional
- Both A and B
- Both B and C
Saying that “this has never worked in the past, it won’t work in the future,” is an example of:
- Dialectical inquiry
- Representative bias
- Ambiguity
- Prior-hypothesis bias
Which pattern of behavior is shown when a manager applies a short-term fix that results in long-term, unintended consequences?
- Groupthink
- Reinforcing engine
- Balancing correction
- Satisficing
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