Online Quiz 6: Motivation and Communication
Which of the following was developed by Abraham Maslow in 1943?
- Two factor theory
- Hierarchy of needs
- ERG theory
- Cluster chain
Our need for our work to be validated by others is what level in the Hierarchy of Needs?
- Safety
- Physiological
- Self-Actualization
- Esteem
The system of resources used as a channel for communication, such as the internet, for groups of people to connect is called:
- Gossip chain
- Communication paradigm
- Communication network
- Cluster chain
Within the Shannon-Weaver Communications Model, _______ is anything that hampers communication between a sender and receiver.
- Interference
- Disruption
- Noise
- Distraction
Being aware of nuances in the environment and the behaviors of others is descriptive of which discipline for good communication?
- Compassion
- Conscientiousness
- Grit
- Gratitude
Which of the following theories states that individuals are more likely to be motivated and perform well if they believe they will receive their desired rewards?
- Reinforcement theory
- Equity theory
- Goal-setting theory
- Expectancy theory
Which of the following is NOT a barrier to communication?
- Poor listening
- Constrained emotions
- Information overload
- Differing perceptions
Which of the following does NOT describe a situation in which researcher Jerald Greenberg examined the predictable outcome of unfairness according to equity theory?
- Employees were reassigned to higher status offices
- Employees were reassigned to lower status offices
- A 15% pay increase
- a 15% pay decrease
According to reinforcement theory, the following statement is most accurate:
- Negative reinforcement provides negative consequences for inferior performance
- Positive reinforcement works best with a highly motivated employee
- Both positive and negative reinforcement are methods for reinforcing positive behaviors
- Both positive and negative reinforcement are methods for motivating employees
James sent the following email to his staff: “In the interests of all concerned, it is imperative that each one of us take responsibility and accountability for our current issues. As such, I am immediately implementing new policies and procedures to ensure individual accountability. If any one of you disagrees with me, please let me know.”
He was surprised when no one responded. Which of the following barriers to communication most likely occurred?
- Filtering
- Differing perceptions
- Emotion
- Information overload
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