Exam 1

A  Designers are encouraged to always look for new types of number pads

B  Using a conventional number pad utilizes negative training transfer

C  A conventional number pad (calculator) is not considered a design pattern

D  Using a conventional number pad can present a familiar interaction consistent with other systems.

A  Moon phase and crime rate

B  Vehicle size and driver age

C  Driver gender and age

D  Driver age and experience

E  Vehicle color and driver height

A  15 to 30

B  1 or 2

C  3 to 10

D  30 or more

E  None

A  Wolf behavior is a core tenant in human factors psychology

B  With sophisticated technology, prisoners will never be able to escape

C  Alarm fatigue is challenging to overcome

A  Heuristic analyses use considerable resources to perform

B  Documents only existing behavior

C  Not all interactions involve performance of a task

D  A task analysis is not part of the human factors tool kit

A  Literature review or heuristic analysis

B  Formative usability study

C  Descriptive study

D  Summative/comprehensive evaluation

A  Understand user needs, create prototypes, and validate design

B  Create prototypes, wireframes, and design mock-ups

C  Understand how to improve design, diagnose problems, and verify design

A  Evaluation must be completed before Understanding can begin

B  Evaluation is synonymous with Understanding

C  Evaluation must be done concurrently with Understanding

D  It is both the final step in Evaluation and the first step of the next iteration of Understanding

A  TRUE

B  FALSE

A  Consider a larger sample size

B  Employ the PDCA cycle

C  Decrease the number of Independent Variables

D  Revert to heuristic analysis

E  Consider a smaller sample size

A  Employ the PDCA cycle

B  Consider a smaller sample size

C  Revert to a heuristic analysis

D  Consider a larger sample size

E  Increase the number of Independent Variables

A  FALSE

B  TRUE

A  Fatigue, Safety/Use Errors, Workload and Situational Awareness

B  Cost only

C  Fatigue only

D  Workload and Situational Awareness

A  Things the experimenter manipulates

B  Things the experimenter confounds

C  Things the experimenter measures

D  Things the experimenter has no control over

A  Things the experimenter measures

B  Things the experimenter confounds

C  Things the experimenter has no control over

D  Things the experimenter manipulates

A  Literature Review

B  Heuristic Analysis

C  Post-market Survallance

D  Usability Testing

A  Formative Evaluation

B  Literature Review

C  Summative Evaluation

D  Usability Testing

A  End of the cycle

B  After product release

C  Early to mid-cycle

A  End of the cycle

B  After product release

C  Early to mid-cycle

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  Tend to be comprehensive; with large sample sizes

B  Tend to be quick; with small sample sizes

C  Synonymous with verification studies

A  Tend to be quick; with small sample sizes

B  Tend to be comprehensive; with large sample sizes

C  Synonymous with validation studies

A  SCRUM

B  Measurements

C  Interviews

D  Vee Process

A  SCRUM

B  Measurements

C  Interviews

D  PDCA

A  FALSE

B  TRUE

A  To cause the research subject to do most of the talking

B  Tactic to buy time to think of a response

C  To simulate toddler tendencies

D  To identify multiple causes of an error

A  User Specification

B  Heuristic Evaluation

C  Task Analysis

D  Information Architecture

E  Function Allocation

A  Task Analysis

B  Function Allocation

C  Information Architecture

D  Heuristic Analysis

A  FALSE

B  TRUE

A  Clinical Behavioral Therapy

B  Rinse and repeat

C  Plan-Do-Check-Act

D  SCRUM

E  Vee Process

A  Clinical Behavioral Therapy

B  Testudines model

C  Plan-Do-Check-Act

D  Vee Process

E  SCRUM

A  Plan-Do-Check-Act

B  Clinical Behavioral Therapy

C  SCRUM

D  Vee Process

E  ISO 14971

A  FALSE

B  TRUE

A  Illustrates that humans are the primary cause of failure

B  Illustrates that there are often multiple causes to a failure

C  Illustrates that solving human error is a hopeless cause

A  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

B  People are always able to understand something immediately, without the need for conscious reasoning

C  People are not always aware of how their minds/bodies operate

A  Training is the act, process, or method of one that trains

B  Training is always included, thus should be assumed to be available

C  Training does not utilize levels of processing theory

D  Training is the least effective method since it forces the person to adapt to technology

A  To utilize the principle of neuroplasticity

B  Saves considerable money and human suffering

C  Utilize levels of processing theory

D  Allows human suffering to occur early while costs are low

A  Good humans

B  Poor design

C  Good design

D  Glitches in the neural matrix

E  Poor humans

A  Evaporate > Condensate > Precipitate

B  Understand > Create > Evaluate

C  Create > Release > Adapt

D  Evaluate > Adapt > Release

E  Hub > Spoke > Rim

A  Human Factors and Economic Studies

B  Human Factors and Ergonomics Society

C  Human Factors and Experimental Subjects

A  Cognitive Psychology

B  Clinical Psychology

C  Counseling Psychology

D  Critical Psychology

E  Community Psychology

A  Improve the Id, Ego, and Superego

B  Improve business profits, product costs, and development time

C  Improve system reliability, cost, and reduce complaints

D  Improve user safety, performance, and satisfaction

A  Human factors engineering is a different discipline compared to human factors psychology

B  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

C  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

D  Human Factors involves the engineering of humans

E  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

A  Know thy user, and you are the user

B  Honor thy self, you are not the user

C  Common sense is not so common

D  Know thy user, and you are not thy user

E  Honor thy self, you are the user