Exam 1

A  Using a conventional number pad utilizes negative training transfer

B  Designers are encouraged to always look for new types of number pads

C  Using a conventional number pad can present a familiar interaction consistent with other systems.

D  A conventional number pad (calculator) is not considered a design pattern

A  Moon phase and crime rate

B  Vehicle color and driver height

C  Driver gender and age

D  Vehicle size and driver age

E  Driver age and experience

A  30 or more

B  3 to 10

C  None

D  15 to 30

E  1 or 2

A  Wolf behavior is a core tenant in human factors psychology

B  Alarm fatigue is challenging to overcome

C  With sophisticated technology, prisoners will never be able to escape

A  A task analysis is not part of the human factors tool kit

B  Heuristic analyses use considerable resources to perform

C  Not all interactions involve performance of a task

D  Documents only existing behavior

A  Formative usability study

B  Literature review or heuristic analysis

C  Summative/comprehensive evaluation

D  Descriptive study

A  Understand how to improve design, diagnose problems, and verify design

B  Create prototypes, wireframes, and design mock-ups

C  Understand user needs, create prototypes, and validate design

A  Evaluation is synonymous with Understanding

B  Evaluation must be done concurrently with Understanding

C  It is both the final step in Evaluation and the first step of the next iteration of Understanding

D  Evaluation must be completed before Understanding can begin

A  TRUE

B  FALSE

A  Consider a smaller sample size

B  Revert to heuristic analysis

C  Consider a larger sample size

D  Decrease the number of Independent Variables

E  Employ the PDCA cycle

A  Consider a larger sample size

B  Revert to a heuristic analysis

C  Increase the number of Independent Variables

D  Consider a smaller sample size

E  Employ the PDCA cycle

A  FALSE

B  TRUE

A  Cost only

B  Fatigue only

C  Fatigue, Safety/Use Errors, Workload and Situational Awareness

D  Workload and Situational Awareness

A  Things the experimenter manipulates

B  Things the experimenter confounds

C  Things the experimenter has no control over

D  Things the experimenter measures

A  Things the experimenter confounds

B  Things the experimenter manipulates

C  Things the experimenter measures

D  Things the experimenter has no control over

A  Post-market Survallance

B  Literature Review

C  Heuristic Analysis

D  Usability Testing

A  Summative Evaluation

B  Usability Testing

C  Formative Evaluation

D  Literature Review

A  After product release

B  End of the cycle

C  Early to mid-cycle

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  After product release

B  Early to mid-cycle

C  End of the cycle

A  Tend to be quick; with small sample sizes

B  Synonymous with verification studies

C  Tend to be comprehensive; with large sample sizes

A  Tend to be comprehensive; with large sample sizes

B  Synonymous with validation studies

C  Tend to be quick; with small sample sizes

A  Vee Process

B  SCRUM

C  Interviews

D  Measurements

A  PDCA

B  Measurements

C  SCRUM

D  Interviews

A  TRUE

B  FALSE

A  To identify multiple causes of an error

B  To cause the research subject to do most of the talking

C  To simulate toddler tendencies

D  Tactic to buy time to think of a response

A  User Specification

B  Task Analysis

C  Heuristic Evaluation

D  Function Allocation

E  Information Architecture

A  Information Architecture

B  Function Allocation

C  Heuristic Analysis

D  Task Analysis

A  TRUE

B  FALSE

A  Clinical Behavioral Therapy

B  SCRUM

C  Plan-Do-Check-Act

D  Vee Process

E  Rinse and repeat

A  Clinical Behavioral Therapy

B  Vee Process

C  SCRUM

D  Plan-Do-Check-Act

E  Testudines model

A  Vee Process

B  SCRUM

C  Plan-Do-Check-Act

D  Clinical Behavioral Therapy

E  ISO 14971

A  TRUE

B  FALSE

A  Illustrates that humans are the primary cause of failure

B  Illustrates that there are often multiple causes to a failure

C  Illustrates that solving human error is a hopeless cause

A  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

B  People are not always aware of how their minds/bodies operate

C  People are always able to understand something immediately, without the need for conscious reasoning

A  Training is always included, thus should be assumed to be available

B  Training does not utilize levels of processing theory

C  Training is the least effective method since it forces the person to adapt to technology

D  Training is the act, process, or method of one that trains

A  Allows human suffering to occur early while costs are low

B  Saves considerable money and human suffering

C  Utilize levels of processing theory

D  To utilize the principle of neuroplasticity

A  Glitches in the neural matrix

B  Poor humans

C  Poor design

D  Good design

E  Good humans

A  Evaporate > Condensate > Precipitate

B  Understand > Create > Evaluate

C  Evaluate > Adapt > Release

D  Hub > Spoke > Rim

E  Create > Release > Adapt

A  Human Factors and Economic Studies

B  Human Factors and Experimental Subjects

C  Human Factors and Ergonomics Society

A  Critical Psychology

B  Community Psychology

C  Cognitive Psychology

D  Counseling Psychology

E  Clinical Psychology

A  Improve the Id, Ego, and Superego

B  Improve system reliability, cost, and reduce complaints

C  Improve business profits, product costs, and development time

D  Improve user safety, performance, and satisfaction

A  Human factors engineering is a different discipline compared to human factors psychology

B  Human Factors involves the engineering of humans

C  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

D  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

E  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

A  Honor thy self, you are not the user

B  Honor thy self, you are the user

C  Know thy user, and you are not thy user

D  Know thy user, and you are the user

E  Common sense is not so common