Exam 1

A  Using a conventional number pad can present a familiar interaction consistent with other systems.

B  A conventional number pad (calculator) is not considered a design pattern

C  Using a conventional number pad utilizes negative training transfer

D  Designers are encouraged to always look for new types of number pads

A  Vehicle color and driver height

B  Moon phase and crime rate

C  Vehicle size and driver age

D  Driver age and experience

E  Driver gender and age

A  None

B  15 to 30

C  1 or 2

D  30 or more

E  3 to 10

A  Wolf behavior is a core tenant in human factors psychology

B  Alarm fatigue is challenging to overcome

C  With sophisticated technology, prisoners will never be able to escape

A  Documents only existing behavior

B  Not all interactions involve performance of a task

C  Heuristic analyses use considerable resources to perform

D  A task analysis is not part of the human factors tool kit

A  Literature review or heuristic analysis

B  Summative/comprehensive evaluation

C  Formative usability study

D  Descriptive study

A  Create prototypes, wireframes, and design mock-ups

B  Understand how to improve design, diagnose problems, and verify design

C  Understand user needs, create prototypes, and validate design

A  Evaluation must be completed before Understanding can begin

B  Evaluation must be done concurrently with Understanding

C  It is both the final step in Evaluation and the first step of the next iteration of Understanding

D  Evaluation is synonymous with Understanding

A  TRUE

B  FALSE

A  Decrease the number of Independent Variables

B  Consider a larger sample size

C  Consider a smaller sample size

D  Employ the PDCA cycle

E  Revert to heuristic analysis

A  Consider a larger sample size

B  Revert to a heuristic analysis

C  Employ the PDCA cycle

D  Consider a smaller sample size

E  Increase the number of Independent Variables

A  TRUE

B  FALSE

A  Workload and Situational Awareness

B  Fatigue, Safety/Use Errors, Workload and Situational Awareness

C  Fatigue only

D  Cost only

A  Things the experimenter has no control over

B  Things the experimenter measures

C  Things the experimenter confounds

D  Things the experimenter manipulates

A  Things the experimenter manipulates

B  Things the experimenter confounds

C  Things the experimenter has no control over

D  Things the experimenter measures

A  Usability Testing

B  Heuristic Analysis

C  Literature Review

D  Post-market Survallance

A  Summative Evaluation

B  Usability Testing

C  Formative Evaluation

D  Literature Review

A  After product release

B  End of the cycle

C  Early to mid-cycle

A  Early to mid-cycle

B  After product release

C  End of the cycle

A  End of the cycle

B  Early to mid-cycle

C  After product release

A  Tend to be quick; with small sample sizes

B  Tend to be comprehensive; with large sample sizes

C  Synonymous with verification studies

A  Synonymous with validation studies

B  Tend to be comprehensive; with large sample sizes

C  Tend to be quick; with small sample sizes

A  Measurements

B  Vee Process

C  SCRUM

D  Interviews

A  PDCA

B  Interviews

C  Measurements

D  SCRUM

A  TRUE

B  FALSE

A  To identify multiple causes of an error

B  Tactic to buy time to think of a response

C  To simulate toddler tendencies

D  To cause the research subject to do most of the talking

A  User Specification

B  Information Architecture

C  Heuristic Evaluation

D  Function Allocation

E  Task Analysis

A  Information Architecture

B  Heuristic Analysis

C  Task Analysis

D  Function Allocation

A  TRUE

B  FALSE

A  Vee Process

B  Plan-Do-Check-Act

C  Clinical Behavioral Therapy

D  Rinse and repeat

E  SCRUM

A  Clinical Behavioral Therapy

B  SCRUM

C  Plan-Do-Check-Act

D  Vee Process

E  Testudines model

A  SCRUM

B  Plan-Do-Check-Act

C  ISO 14971

D  Vee Process

E  Clinical Behavioral Therapy

A  FALSE

B  TRUE

A  Illustrates that humans are the primary cause of failure

B  Illustrates that there are often multiple causes to a failure

C  Illustrates that solving human error is a hopeless cause

A  Intuition is the ability to acquire knowledge without recourse to conscious reasoning

B  People are always able to understand something immediately, without the need for conscious reasoning

C  People are not always aware of how their minds/bodies operate

A  Training does not utilize levels of processing theory

B  Training is always included, thus should be assumed to be available

C  Training is the least effective method since it forces the person to adapt to technology

D  Training is the act, process, or method of one that trains

A  Utilize levels of processing theory

B  Allows human suffering to occur early while costs are low

C  To utilize the principle of neuroplasticity

D  Saves considerable money and human suffering

A  Glitches in the neural matrix

B  Poor design

C  Poor humans

D  Good humans

E  Good design

A  Understand > Create > Evaluate

B  Evaporate > Condensate > Precipitate

C  Hub > Spoke > Rim

D  Evaluate > Adapt > Release

E  Create > Release > Adapt

A  Human Factors and Experimental Subjects

B  Human Factors and Ergonomics Society

C  Human Factors and Economic Studies

A  Cognitive Psychology

B  Critical Psychology

C  Community Psychology

D  Counseling Psychology

E  Clinical Psychology

A  Improve system reliability, cost, and reduce complaints

B  Improve the Id, Ego, and Superego

C  Improve user safety, performance, and satisfaction

D  Improve business profits, product costs, and development time

A  Human factors engineering is a discipline that considers common sense to allow humans to adapt to products and processes.

B  Human factors engineering is a discipline that considers the clinical, physical, and organizational influences on human behavior to allow humans to adapt to products and processes.

C  Human factors engineering is a different discipline compared to human factors psychology

D  Human factors engineering is a discipline that considers the cognitive, physical, and organizational influences on human behavior to improve human interaction with products and processes.

E  Human Factors involves the engineering of humans

A  Honor thy self, you are the user

B  Honor thy self, you are not the user

C  Know thy user, and you are not thy user

D  Know thy user, and you are the user

E  Common sense is not so common