Navigation » List of Schools » California State University, Northridge » Sociology » Soc 340 – Sociology of Work » Spring 2021 » Test 3
Below are the questions for the exam with the choices of answers:
Question #1
A A federal policy to financially underwrite increased opportunities for communities to develop new industries.
B A growth in the manufacturing sector’s paper usage.
C A manipulation of balance sheets by firms to make more profits without making more or better products.
D The finance industry’s mechanism for making take-home pay appear to increase faster than inflation.
E The issuing of worthless stocks to manipulate the asking price for a company.
Question #2
A Innovative Technological Systems.
B Computer-Aided Numeric Controls.
C “New” Accounting Systems.
D Computer-Assisted Design.
E Management Information Systems.
Question #3
A spatial differentiation.
B patrimonial organization.
C matrix organization.
D vertical differentiation.
E horizontal differentiation.
Question #4
A services->agricultural->manufacturing
B manufacturing->agriculture->services
C services->manufacturing
D agriculture->services
E agriculture->manufacturing->services
Question #5
A division of labor by gender and age versus no such division of labor.
B use of tools versus the use of knowledge.
C direct personal control versus bureaucratic control.
D division of labor by training and skill versus the division of labor by occupational inheritance.
E specialization of workers in crafts versus their specialization in tasks.
Question #6
A the interaction is in the retail apparel industry.
B the service provider is a minority-group member, and the interaction is
C the interaction is routinized and the industry is bureaucratized.
D the service provider is a woman, and she does emotion work.
E the interaction is in a low-paying industry.
Question #7
A increasingly middle-class distribution of jobs
B mostly highly-paid jobs, with a few poorly-paid jobs
C creation of non-traditional occupations whose pay varies from setting to setting
D increasing share of poorly-paid jobs, with a few highly-paid jobs
E unchanged occupational distribution from the 1980s
Question #8
A providing training.
B encouraging the general public to call misbehavior to the attention of management.
C electronic monitoring.
D making an example of a customer who fails to observer the “customer’s role.”
E rewarding customers who find mistakes in worker procedures.
Question #9
A is irrelevant to the dentist because it is only for Carla’s use.
B eliminates the need for training.
C reduces the need for a good memory.
D eliminates the need for face work with the patient.
E routinizes the interaction with the patient.
Question #10
A an individual consumer.
B a college student.
C another service worker.
D a business organization.
E a family.
Question #11
A identify leadership potential among workers.
B develop rapport with co-workers.
C inform workers of their fringe benefits.
D routinize interactions with customers.
E establish agreement with management objectives.
Question #12
A irrigation of farms.
B testing swimming pools for micro-organisms.
C fish farming.
D river navigation.
E providing adequate water to a community.
Question #13
A sectoral transformation.
B emotion work
C social control.
D routinization.
E face-work.
Question #14
A services->manufacturing
B services->agricultural->manufacturing
C agriculture->manufacturing->services
D manufacturing->agriculture->services
E agriculture->services
Question #15
A salaried employment.
B higher productivity.
C having powerful clients.
D high skill level or advanced training.
E working the evening shift.
Question #16
A machines using the new technology rarely break down.
B workers do not take advantage of training opportunities.
C automation reduces the need for workers to make autonomous decisions.
D unions are not interested in issues of worker skill.
E college graduates make insubordinate workers.
Question #17
A wholesale trade — retail trade
B professional services — finance
C transportation — communication
D retail trade — personal services
E insurance — public administration
Question #18
A is used to monitor the work behavior of employees.
B is forbidden by law in the United States.
C is used to insure quality control in production.
D exists only in science fiction such as Orwell’s 1984.
E is used to provide greater safety in the workplace.
Question #19
A mixed-effects position
B deskilling thesis
C skill-upgrading thesis
D social skill thesis
E semi-skilled position
Question #20
A They may allow discrimination against some workers, despite formal rules.
B They may limit bureaucratic control of labor.
C They may facilitate organizational goals.
D They may affect the level of productivity.
E They do not arise in unionized workplaces.
Question #21
A there is still a smaller but highly productive manufacturing sector
B industrial is a synonym for manufacturing
C productivity is hard to measure
D agriculture is less important
E knowledge work will be so significant
Question #22
A Automation has affected them more than other factory workers.
B They typically learn their trade through apprenticeship programs.
C Many of their unions have historically made efforts to exclude women and minorities.
D They are skilled workers.
E Compared with operatives, they have more autonomy over their jobs.
Question #23
A the centralization of control
B the prevalence of larger number of clerical jobs
C that formal rules make discrimination more difficult
D the federal whistle-blowing law
E reduced creativity in bureaucracies
