Communication skills are one of the top job skills sought by most employers.       

1. TRUE
2. FALSE

Benefits of public speaking do not include                                                                        

1. improving hand-eye coordination.
2. finding new ways to be an engaged citizen.
3. learning practical skills and knowledge.
4. accomplishing professional and personal goals.

_____ involves delivering a specific message to an in-person audience.                                 

1. Public speaking
2. Small group communication
3. Dyadic communication
4. Mass communication

Part of audience analysis is considering _____ characteristics.     

1. demographic
2. speaker
3. delivery
4. thesis

When selecting a speech topic, a speaker should first consider which of the following as a guide?

1. his or her interests
2. historical events
3. current issues
4. speech time limit

Anne gives a speech to her classmates about categories of computer games. The general purpose of Anne’s speech is                                                                   

1. to inform.
2. to convince.
3. to persuade.
4. to mark a special occasion.

A speaker’s general fear or anxiety associated with either actual or anticipated communication to an audience is known as                                                                     

1. public-speaking anxiety.
2. communication nervousness.
3. stage fright.
4. communication uneasiness.

Feeling ______ is one reason many people are uncomfortable about public speaking.      

1. different
2. depersonalized
3. attractive
4. superior to the audience

Properly channeling your nervousness can boost speech performance.    

1. TRUE
2. FALSE

Research reveals that people place their greatest trust in speakers who exhibit all of the following except                                                                          

1. regular use of emotional appeals.
2. genuine interest in the welfare of their listeners.
3. sound reasoning skills.
4. a solid grasp of the subject.

The ________ Amendment assures protection to both honest and dishonest speakers.    

1. First
2. Second
3. Fourth
4. Third

Hate speech is offensive communication that is most often directed against

1. “people’s racial, ethnic, religious, gender, or other characteristics.”
2. people’s psychological characteristics.
3. people’s values.
4. political ideas.

In any given communication situation, all listeners will process information in exactly the same manner.                                                

1. FALSE
2. TRUE

Listening distractions are                                                                         

1. external and internal.
2. not something a speaker needs to be concerned with.
3. always external.
4. only experienced by poor listeners.

Active listeners                                                             

1. usually set listening goals and listen for main ideas.
2. apply the same goals to every speech.
3. ignore the speaker’s nonverbal cues.
4. are often distracting to other listeners.

Audience analysis is the process of gathering and analyzing information about listeners in order to prepare a speech that is meaningful to them.                                                                

1. TRUE
2. FALSE

Values are                                                                      

1. our most enduring judgments about what is good and bad in life
2. our predispositions to respond to things in evaluative ways.
3. our perceptions of reality.
4. our conceptions of what is true and false.

Under what circumstances should the speaker begin by showing the topic’s relevance to the audience, and then relate the topic to ideas and experiences about which the audience holds a positive attitude?

1. if the topic of the speech is new to the listeners
2. if the listeners already have a negative bias
3. if the listeners don’t know very much about the topic
4. if the listeners have a positive feeling about the topic

If you ask survey respondents to respond to questions with a limited choice of answers, you are asking what type of questions?                                                                      

1. fixed-alternative
2. open-ended
3. interview
4. essay

As long as your speech topic interests you, it will interest the audience

1. FALSE
2. TRUE

When narrowing a topic, the speaker need not consider

1. audience seating arrangements.
2. time constraints.
3. the nature of the occasion.
4. audience expectations.

The ______ speech purpose expresses exactly what the speaker wishes the audience to get from the speech.                                                                         

1. specific
2. initial
3. general
4. ethical

Examples in a speech can be brief or extended.                                                              

1. TRUE
2. FALSE

When used as supporting material in a speech, examples do not _____ your points.

1. substantiate
2. describe
3. emphasize
4. illustrate

If a person who was a witness to the destruction of the Twin Towers on 9/11 provides a quotation about what she or he saw, that quotation would be considered 

1. lay testimony.
2. an extended example.
3. narrative.
4. expert testimony.

In this day and age, Internet search engines give you easy access to the deep Web, so you don’t need to use your library’s online portal.

1. FALSE
2. TRUE

Questions that don’t lead the interviewee to a desired response are known as    

1. neutral questions
2. loaded questions.
3. closed questions.
4. vague questions.

At the end of the interview, you should                                                              

1. offer a brief, positive summary of important things you learned.
2. provide a rebuttal.
3. ask the interviewee to take a brief survey about the interview quality.
4. inform the interviewee of your own point of view.

Surveys are an especially effective source of support for topics related to the attitudes, values, and beliefs of the people

1. in a speaker’s immediate environment.
2. who share a speaker’s beliefs.
3. in a speaker’s own culture.
4. who know the speaker personally.

Acknowledging speech sources builds your credibility and demonstrates good ethics.      

1. TRUE
2. FALSE

Ideas that are considered common knowledge need to be cited in your speech.  

1. FALSE
2. TRUE

The specific citation elements that need to be mentioned in a speech depend on              

1. the type of source.
2. how important the source is to the point.
3. how easily the audience will accept the source.
4. whether the speaker has enough time.