Chapter 8 Quiz

A  Organization design will benefit by the emergence of quick decision making.

B  There will be a significant reduction of workforce due to specialization and departmentalization.

C  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

D  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

A  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

B  a formal and information organization that assists with change.

C  formal, symbolic walls that prevent one person from driving change to the detriment of others.

D  a change-oriented culture.

A  only in organizations subjected to significant government regulation.

B  in small organizations, but should be delegated to middle and first-line managers in large organizations.

C  in large organizations, but could be delegated to middle and first-line managers in small organizations.

D  in all types and sizes of organizations.

A  Venn diagram

B  stakeholder outline

C  organization chart

D  balance sheet

A  matrix reloaded structure

B  normative design

C  formal organization

D  informal organization

A  Operational requirements

B  Core competencies

C  Benchmarks

D  Standard responsibilities

A  functional organization.

B  service organization.

C  matrix organization.

D  line organization.

A  provide helpful guidelines about how to handle routine problems.

B  create a feeling of camaraderie among employees and encourage teamwork.

C  provide a mechanism that generates careful reasoned decisions about critical issues

D  give workers a clear idea of where they stand in the organization.

A  line organization model.

B  line-and-staff organization model.

C  cross-functional team.

D  matrix organization model.

A  department categorization

B  business view map

C  organization chart

D  operating matrix grid

A  make all of the basic decisions.

B  assist and support front-line people.

C  closely monitor employee performance.

D  establish rules and regulations to guide worker behavior.

A  networking

B  virtual business

C  e-commerce

D  real time

A  It does not require specialists to advise people along the line.

B  It is very flexible.

C  Each worker has several supervisors.

D  Responsibility and authority are clearly defined.

A  the academic levels of all members are comparable

B  there are at least two line and staff managers on the team

C  leadership is shared

D  the teams consist of members of only two functional units

A  choosing the best qualified employees.

B  acquiring the necessary resources.

C  developing an efficient plan of action.

D  determining the work to be done.

A  departmentalization.

B  job specialization.

C  division of labor.

D  delegation of authority.

A  Venn diagram

B  organization chart

C  Gantt chart

D  corporate tree

A  the formal organization and the informal organization.

B  the functioning system and backup system.

C  the primary organization and secondary organization.

D  the command system and the control system.

A  flatter; narrower

B  taller; flatter

C  taller; wider

D  flatter; wider

A  inverted organization

B  oligarchy

C  hierarchy

D  informal organization