Chapter 8 Quiz

A  There will be a significant reduction of workforce due to specialization and departmentalization.

B  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

C  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

D  Organization design will benefit by the emergence of quick decision making.

A  a change-oriented culture.

B  formal, symbolic walls that prevent one person from driving change to the detriment of others.

C  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

D  a formal and information organization that assists with change.

A  in small organizations, but should be delegated to middle and first-line managers in large organizations.

B  only in organizations subjected to significant government regulation.

C  in all types and sizes of organizations.

D  in large organizations, but could be delegated to middle and first-line managers in small organizations.

A  balance sheet

B  organization chart

C  stakeholder outline

D  Venn diagram

A  informal organization

B  matrix reloaded structure

C  normative design

D  formal organization

A  Benchmarks

B  Standard responsibilities

C  Operational requirements

D  Core competencies

A  line organization.

B  functional organization.

C  matrix organization.

D  service organization.

A  give workers a clear idea of where they stand in the organization.

B  provide a mechanism that generates careful reasoned decisions about critical issues

C  provide helpful guidelines about how to handle routine problems.

D  create a feeling of camaraderie among employees and encourage teamwork.

A  line-and-staff organization model.

B  cross-functional team.

C  matrix organization model.

D  line organization model.

A  business view map

B  operating matrix grid

C  organization chart

D  department categorization

A  assist and support front-line people.

B  make all of the basic decisions.

C  closely monitor employee performance.

D  establish rules and regulations to guide worker behavior.

A  virtual business

B  e-commerce

C  networking

D  real time

A  It is very flexible.

B  It does not require specialists to advise people along the line.

C  Each worker has several supervisors.

D  Responsibility and authority are clearly defined.

A  there are at least two line and staff managers on the team

B  leadership is shared

C  the teams consist of members of only two functional units

D  the academic levels of all members are comparable

A  choosing the best qualified employees.

B  acquiring the necessary resources.

C  determining the work to be done.

D  developing an efficient plan of action.

A  division of labor.

B  job specialization.

C  delegation of authority.

D  departmentalization.

A  Gantt chart

B  organization chart

C  corporate tree

D  Venn diagram

A  the functioning system and backup system.

B  the command system and the control system.

C  the primary organization and secondary organization.

D  the formal organization and the informal organization.

A  flatter; narrower

B  taller; flatter

C  flatter; wider

D  taller; wider

A  informal organization

B  hierarchy

C  oligarchy

D  inverted organization