Chapter 8 Quiz

A  There will be a significant reduction of workforce due to specialization and departmentalization.

B  Organization design will benefit by the emergence of quick decision making.

C  Organizations that grow will develop several layers of management and the time that it takes to make and carry out a decision will increase.

D  Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps.

A  a change-oriented culture.

B  a formal and information organization that assists with change.

C  formal, symbolic walls that prevent one person from driving change to the detriment of others.

D  a stay the course environment. It is always best to play your game than try to embark on someone else’s game.

A  in all types and sizes of organizations.

B  in large organizations, but could be delegated to middle and first-line managers in small organizations.

C  in small organizations, but should be delegated to middle and first-line managers in large organizations.

D  only in organizations subjected to significant government regulation.

A  balance sheet

B  organization chart

C  Venn diagram

D  stakeholder outline

A  matrix reloaded structure

B  formal organization

C  informal organization

D  normative design

A  Standard responsibilities

B  Benchmarks

C  Core competencies

D  Operational requirements

A  line organization.

B  functional organization.

C  service organization.

D  matrix organization.

A  provide helpful guidelines about how to handle routine problems.

B  create a feeling of camaraderie among employees and encourage teamwork.

C  provide a mechanism that generates careful reasoned decisions about critical issues

D  give workers a clear idea of where they stand in the organization.

A  line organization model.

B  line-and-staff organization model.

C  cross-functional team.

D  matrix organization model.

A  organization chart

B  business view map

C  department categorization

D  operating matrix grid

A  closely monitor employee performance.

B  establish rules and regulations to guide worker behavior.

C  make all of the basic decisions.

D  assist and support front-line people.

A  e-commerce

B  virtual business

C  networking

D  real time

A  Each worker has several supervisors.

B  It does not require specialists to advise people along the line.

C  Responsibility and authority are clearly defined.

D  It is very flexible.

A  there are at least two line and staff managers on the team

B  leadership is shared

C  the teams consist of members of only two functional units

D  the academic levels of all members are comparable

A  acquiring the necessary resources.

B  developing an efficient plan of action.

C  determining the work to be done.

D  choosing the best qualified employees.

A  departmentalization.

B  job specialization.

C  division of labor.

D  delegation of authority.

A  Venn diagram

B  corporate tree

C  organization chart

D  Gantt chart

A  the primary organization and secondary organization.

B  the functioning system and backup system.

C  the formal organization and the informal organization.

D  the command system and the control system.

A  taller; flatter

B  taller; wider

C  flatter; wider

D  flatter; narrower

A  informal organization

B  hierarchy

C  oligarchy

D  inverted organization