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Fresh Grad Lands Job as Real Estate Agent With Help from Professional Writers

People go to websites to get the information they desperately need.  They could be looking for an answer to a nagging question.  They might be looking for help in completing an important task.  For recent graduates, they might be looking for ways on how to prepare a comprehensive resume that can capture the attention of the hiring manager

Manush is a recent graduate from a prestigious university in California who is looking for a job opportunity as a real estate agent.  While he already has samples provided by his friends, he still feels something lacking in his resume.  Specifically, the he believes that his professional objective statement lacks focus and clarity. 

Thus, he sought our assistance in improving editing and proofreading his resume. 

In revising his resume, iwritegigs highlighted his soft skills such as his communication skills, ability to negotiate, patience and tactfulness.  In the professional experience part, our team added some skills that are aligned with the position he is applying for.

When he was chosen for the real estate agent position, he sent us this thank you note:

“Kudos to the team for a job well done.  I am sincerely appreciative of the time and effort you gave on my resume.  You did not only help me land the job I had always been dreaming of but you also made me realize how important adding those specific keywords to my resume!  Cheers!

Manush’s story shows the importance of using powerful keywords to his resume in landing the job he wanted.

Chapter 5 The Role of Emotional Intelligence in Leadership

Navigation   » List of Schools  »  South New Hampshire University  »  Business  »  Business 210 – Managing/Leading in Business  »  Fall 2022  »  Chapter 5 The Role of Emotional Intelligence in Leadership

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Below are the questions for the exam with the choices of answers:

Question #1
What is individual social responsibility (ISR)?
A  a person’s commitment to following their own moral code
B  a person’s awareness of how their actions affect the community
C  a person’s knowledge of current events and societal issues
Question #2
What is the name for the idea that companies and the community are bound together because what benefits one also benefits the other?
A  creating shared value
B  constructing a better world
C  promoting the common good
Question #3
Which company action would fall within the ethical area of social responsibility?
A  providing construction workers with water and extended break periods on hot summer days
B  giving workers a certain number of paid days off each year to be used to do volunteer work
C  labeling food and beverage packaging with nutritional information specified by the government
Question #4
A car company that increases the fuel efficiency of the vehicles it manufactures in order to meet government standards would be addressing which aspects of social responsibility?
A  ethical
B  economic
C  legal
Question #5
Which action is an example of a company practicing social responsibility?
A  clearcutting forests to create pastures for cattle grazing
B  incentivizing work attendance by offering free breakfasts to employees
C  providing scholarships to local students
Question #6
What is social responsibility?
A  a company’s requirement to develop community engagement programs
B  a company’s obligation to conduct business without harming society
C  a company’s responsibility to generate as much profit as possible
Question #7
This model asks people to reframe their perspectives on ethical decision making, which can be helpful in looking at potential decisions from all angles. The model consists of the following questions:
1. Have you defined the problem accurately?
2. How would you define the problem if you stood on the other side of the fence?
3. How did this situation occur in the first place?
4. To whom and what do you give your loyalties as a person and as a member of the company?
5. What is your intention in making this decision?
6. How does this intention compare with the likely results?
7. Who could your decision or action injure?
8. Can you engage the affected parties in a discussion of the problem before you make your decision?
9. Are you confident that your position will be as valid over a long period of time as it seems now?
10. Could you disclose without qualms your decision or action to your boss, your family, or society as a whole?
11. What is the symbolic potential of your action if understood? If misunderstood?
12. Under what conditions would you allow exceptions to your stance?

What does the Twelve Questions model aim to do?

A  allow users of the model to make irrefutably correct decisions
B  provide a framework for seeing a problem from multiple angles
C  help leaders convince others that their decision is the best
Question #8
This model asks people to reframe their perspectives on ethical decision making, which can be helpful in looking at potential decisions from all angles. The model consists of the following questions:
1. Have you defined the problem accurately?
2. How would you define the problem if you stood on the other side of the fence?
3. How did this situation occur in the first place?
4. To whom and what do you give your loyalties as a person and as a member of the company?
5. What is your intention in making this decision?
6. How does this intention compare with the likely results?
7. Who could your decision or action injure?
8. Can you engage the affected parties in a discussion of the problem before you make your decision?
9. Are you confident that your position will be as valid over a long period of time as it seems now?
10. Could you disclose without qualms your decision or action to your boss, your family, or society as a whole?
11. What is the symbolic potential of your action if understood? If misunderstood?
12. Under what conditions would you allow exceptions to your stance?

In the example, what decision does Cathy arrive at using the Twelve Questions Model?

A  She should demand higher pay unless she is allowed to take a printer cartridge home.
B  She should ask permission from her supervisor before taking a printer cartridge home.
C  She should make sure none of her coworkers see her taking a printer cartridge home.
Question #9
This model asks people to reframe their perspectives on ethical decision making, which can be helpful in looking at potential decisions from all angles. The model consists of the following questions:
1. Have you defined the problem accurately?
2. How would you define the problem if you stood on the other side of the fence?
3. How did this situation occur in the first place?
4. To whom and what do you give your loyalties as a person and as a member of the company?
5. What is your intention in making this decision?
6. How does this intention compare with the likely results?
7. Who could your decision or action injure?
8. Can you engage the affected parties in a discussion of the problem before you make your decision?
9. Are you confident that your position will be as valid over a long period of time as it seems now?
10. Could you disclose without qualms your decision or action to your boss, your family, or society as a whole?
11. What is the symbolic potential of your action if understood? If misunderstood?
12. Under what conditions would you allow exceptions to your stance?

Which question in the Twelve Questions Model asks about events leading up to the decision?

A  Question 9
B  Question 3
C  Question 7
Question #10
Why does making ethical decisions require a “balancing act”?
A  Multiple ethical standards sometimes conflict with each other.
B  A model for ethical decision-making is not clearly defined.
C  Leaders don’t usually have to make important ethical decisions.
Question #11
Why do leaders use decision-making models?
A  so they can make swift decisions
B  to help develop their ethical values
C  to define company values
Question #12
Which describes a whistleblower?
A  someone who exposes unethical or illegal behavior
B  someone who draws unnecessary attention to themself
C  someone who violates their company’s code of conduct
Question #13
Which of the following is an example of an intrinsic reward?
A  a salary increase that matches the salary offered by a competing firm
B  a bonus at the end of the year based on meeting specified sales goals
C  a compliment for coming up with an innovative way to solve a problem
Question #14
What is a code of conduct?
A  a public-facing statement of a company’s values and beliefs
B  an organization’s unspoken understanding of how business is done
C  an organization’s internal document stating their ethical guidelines
Question #15
What do values statements created by company leaders convey?
A  their vision for the company
B  their main objectives for the company
C  the guiding principles of the company
Question #16
Why are top company leaders held to a higher ethical standard than other employees?
A  They are paid more than anyone else in the organization.
B  They are role models for everyone else in an organization.
C  They are older and wiser than most people in the organization.
Question #17
Emily has been the top sales representative at her company for years. So, when she was caught padding her expense report, her manager decided to ignore it. This is an example of which way of rationalizing unethical behavior?
A  everyone does it
B  a king’s pass
C  tit for tat
Question #18
Josh believes that in the United States anyone who works hard can be successful. This is an example of which influence on values?
A  media
B  culture
C  religion
Question #19
How do people’s personal ethics develop over time?
A  They are formed by watching others.
B  They are determined for us by our friends.
C  They are influenced exclusively by our parents.
Question #20
A company decides to recall a product that it believes is defective, even though the government has not ordered it to do so. This is an example of an ethical decision at what level?
A  internal policy
B  personal
C  stakeholder
Question #21
At which level of ethics does a company make decisions on how to treat employees?
A  stakeholder
B  societal
C  internal policy
Question #22
Which of the following outcomes can be expected of a company with an ethically oriented culture?
A  The company is more likely to hire people who always act responsibly.
B  The company will hire more employees who are ethically aligned with the company culture.
C  The company is more likely to avoid legal problems.
Question #23
What are ethics?
A  a set of values that define how we feel about an organization
B  a set of specific character traits present in all leaders
C  a set of moral principles that inform how we act
Question #24
Jeremy called to discuss the situation with the district manager, who told him the incidents were just a fluke, so Jeremy continued on as usual. Several months later, a lawsuit was filed against DevilsDeat and Jeremy’s automotive parts chain because of three fatalities caused by the faulty brake pads.

What about his situation made Jeremy uncomfortable?

A  His higher-ups seemed to value sales over safety.
B  He and his employees were not given recognition for their efforts.
C  He was being paid too much by his company.
Question #25
Conrad knows that he is flexible, enjoys challenging goals, and is very concerned about the security of his job. Which of the following building blocks of emotional intelligence does he exhibit?
A  self-awareness
B  self-management
C  social awareness
Question #26
Imagine that you are a salesperson in a major department store. Though you generally don’t agree with it, you follow the policy of “the customer is always right” at work. Which of the following are you likely to experience during your workday?
A  genuine acting
B  affect-driven behavior
C  cognitive dissonance
Question #27
Which type of acting typically leads to more stress and eventual feelings of burnout?
A  genuine acting
B  deep acting
C  surface acting
Question #28
When a frustrated teacher truly tries to empathize with a student who is exhibiting behavioral problems in class, the teacher is engaging in which kind of emotional labor?
A  deep acting
B  surface acting
C  genuine acting
Question #29
What is emotional labor?
A  work that is satisfying because of how it makes an employee feel
B  overreaction by union leaders to an initial contract offer
C  controlling feelings in order to behave appropriately on the job
Question #30
What does Affective Event Theory (AET) try to explain?
A  how consumers respond to advertising that appeals to emotion rather than to logic
B  how different salary and benefits packages attract qualified job candidates
C  how experiences at work affect the way people feel about and perform their jobs
Question #31
Why should you pay attention to the emotions and body language of the people you talk to?
A  to enhance empathy
B  to hone self-regulation
C  to improve motivation
Question #32
What is one way to develop your self-awareness?
A  practicing breathing exercises
B  keeping a daily journal
C  showing interest in others
Question #33
According to the video, what is seen in studies of schoolchildren who have been taught emotional intelligence skills?
A  unaffected antisocial behavior
B  increased prosocial behavior
C  decreased academic achievement
Question #34
Which of the following actions can improve your emotional intelligence skills?
A  understanding how others think
B  developing strong leadership skills
C  practicing personal observation and reflection
Question #35
Which aspect of emotional intelligence involves the ability to control emotions?
A  self-regulation
B  social skills
C  self-awareness
Question #36
What is emotional intelligence?
A  intuitions and perceptions that enable an individual to manipulate other people
B  feelings and behaviors that allow an individual to express themselves dramatically
C  skills and values that help an individual communicate appropriately in a given situation
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“Kudos to the team for a job well done.  I am sincerely appreciative of the time and effort you gave on my resume.  You did not only help me land the job I had always been dreaming of but you also made me realize how important adding those specific keywords to my resume!  Cheers!

Manush
Fresh Graduate
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