Navigation » List of Schools » South New Hampshire University » Business » Business 210 – Managing/Leading in Business » Fall 2022 » Chapter 2 Leadership, Management Approaches, and Followership
Below are the questions for the exam with the choices of answers:
Question #1
A planning, organizing, leading, and controlling
B influencing, caring, trusting, and empowering
C leading, planning, informing, and deciding
Question #2
A regulate the personal behavior of subordinates to conform with the values of company owners
B manipulate the emotions of subordinates so that they are afraid to question their supervisors
C ensure that the work of subordinates is consistent with and contributes to organizational objectives
Question #3
A compliance
B collaboration
C control techniques
Question #4
A earning a profit for the company
B understanding the personalities of subordinates
C setting clear standards and making sure they are met
Question #5
A They will enthusiastically work toward the organization’s objectives.
B They will exert minimal effort.
C They will focus on winning a promotion to a higher paying position.
Question #6
A by pursuing an education in behavioral sciences
B by telling their subordinates exactly what they expect from them
C by understanding their subordinates’ personalities, values, attitudes, and emotions
Question #7
A to decide how to cluster jobs into departments
B to effectively allocate human resources
C to ensure that jobs are not too repetitive
Question #8
A job design
B departmentalization
C operational planning
Question #9
A by maintaining an ordered list of their personal tasks
B by developing a structure and assigning workers to their roles
C by determining the company’s objectives
Question #10
A tactical
B operational
C strategic
Question #11
A keeping a detailed record of the organization’s daily progress
B setting objectives and determining how to achieve them
C predicting the problems with a certain business model
Question #12
A by understanding how to influence others to do what they want them to do
B by knowing how to do every job within an organization and explaining it to employees
C by using interpersonal skills to gather information and make decisions regarding that information
Question #13
A Union employees at a coffee shop bargain for a pay increase.
B New products compete for limited shelf space at a grocery store.
C Several patrons get food poisoning after eating at a restaurant.
Question #14
A spokesperson
B monitor
C disseminator
Question #15
A liaison
B figurehead
C leader
Question #16
A negotiator
B spokesperson
C leader
Question #17
A project manager
B team manager
C general manager
Question #18
A They manage a team that makes a company’s products.
B They manage the planning, execution, and completion of a project.
C They manage employees responsible for behind-the-scenes organizational work.
Question #19
A a top manager
B a functional manager
C a supervisory manager
Question #20
A as individuals who support and serve other individuals within an organization through the process of empowerment
B as members of an organization who use their positional authority over employees to achieve goals
C as individuals who interweave different management types in an effort to meet organizational goals
Question #21
A contemporary management
B departmentalization
C empowerment
Question #22
A reason
B perception
C emotion
Question #23
A Winning companies remember the law of diffusion of innovation.
B Successful people don’t think from the outside in, they think from the inside out.
C People don’t buy what you do, they buy why you do it.
Question #24
A Apple focuses on what products people really want.
B Apple focuses on how to make the best products.
C Apple focuses on why it makes its products.
Question #25
A A leader’s role is to take full responsibility when people and organizations fail.
B A leader’s role is to force other people in an organization to achieve their goals.
C A leader’s role is to influence others to achieve organizational goals.
