Navigation » List of Schools » California State University, Northridge » Sociology » Soc 340 – Sociology of Work » Spring 2021 » Test 3
Below are the questions for the exam with the choices of answers:
Question #1
A A federal policy to financially underwrite increased opportunities for communities to develop new industries.
B A manipulation of balance sheets by firms to make more profits without making more or better products.
C The finance industry’s mechanism for making take-home pay appear to increase faster than inflation.
D A growth in the manufacturing sector’s paper usage.
E The issuing of worthless stocks to manipulate the asking price for a company.
Question #2
A Management Information Systems.
B Computer-Assisted Design.
C Computer-Aided Numeric Controls.
D Innovative Technological Systems.
E “New” Accounting Systems.
Question #3
A vertical differentiation.
B horizontal differentiation.
C patrimonial organization.
D matrix organization.
E spatial differentiation.
Question #4
A agriculture->manufacturing->services
B services->manufacturing
C services->agricultural->manufacturing
D agriculture->services
E manufacturing->agriculture->services
Question #5
A division of labor by gender and age versus no such division of labor.
B specialization of workers in crafts versus their specialization in tasks.
C use of tools versus the use of knowledge.
D direct personal control versus bureaucratic control.
E division of labor by training and skill versus the division of labor by occupational inheritance.
Question #6
A the interaction is routinized and the industry is bureaucratized.
B the service provider is a woman, and she does emotion work.
C the interaction is in a low-paying industry.
D the service provider is a minority-group member, and the interaction is
E the interaction is in the retail apparel industry.
Question #7
A increasingly middle-class distribution of jobs
B increasing share of poorly-paid jobs, with a few highly-paid jobs
C creation of non-traditional occupations whose pay varies from setting to setting
D unchanged occupational distribution from the 1980s
E mostly highly-paid jobs, with a few poorly-paid jobs
Question #8
A electronic monitoring.
B providing training.
C encouraging the general public to call misbehavior to the attention of management.
D rewarding customers who find mistakes in worker procedures.
E making an example of a customer who fails to observer the “customer’s role.”
Question #9
A eliminates the need for face work with the patient.
B reduces the need for a good memory.
C is irrelevant to the dentist because it is only for Carla’s use.
D eliminates the need for training.
E routinizes the interaction with the patient.
Question #10
A a business organization.
B an individual consumer.
C a family.
D another service worker.
E a college student.
Question #11
A develop rapport with co-workers.
B identify leadership potential among workers.
C routinize interactions with customers.
D inform workers of their fringe benefits.
E establish agreement with management objectives.
Question #12
A fish farming.
B providing adequate water to a community.
C testing swimming pools for micro-organisms.
D irrigation of farms.
E river navigation.
Question #13
A face-work.
B sectoral transformation.
C social control.
D routinization.
E emotion work
Question #14
A manufacturing->agriculture->services
B agriculture->services
C services->agricultural->manufacturing
D agriculture->manufacturing->services
E services->manufacturing
Question #15
A salaried employment.
B high skill level or advanced training.
C working the evening shift.
D higher productivity.
E having powerful clients.
Question #16
A automation reduces the need for workers to make autonomous decisions.
B machines using the new technology rarely break down.
C workers do not take advantage of training opportunities.
D college graduates make insubordinate workers.
E unions are not interested in issues of worker skill.
Question #17
A transportation — communication
B insurance — public administration
C retail trade — personal services
D wholesale trade — retail trade
E professional services — finance
Question #18
A exists only in science fiction such as Orwell’s 1984.
B is used to provide greater safety in the workplace.
C is used to insure quality control in production.
D is used to monitor the work behavior of employees.
E is forbidden by law in the United States.
Question #19
A skill-upgrading thesis
B semi-skilled position
C deskilling thesis
D social skill thesis
E mixed-effects position
Question #20
A They may affect the level of productivity.
B They may limit bureaucratic control of labor.
C They do not arise in unionized workplaces.
D They may allow discrimination against some workers, despite formal rules.
E They may facilitate organizational goals.
Question #21
A industrial is a synonym for manufacturing
B agriculture is less important
C knowledge work will be so significant
D there is still a smaller but highly productive manufacturing sector
E productivity is hard to measure
Question #22
A They typically learn their trade through apprenticeship programs.
B Many of their unions have historically made efforts to exclude women and minorities.
C Automation has affected them more than other factory workers.
D They are skilled workers.
E Compared with operatives, they have more autonomy over their jobs.
Question #23
A the centralization of control
B the federal whistle-blowing law
C reduced creativity in bureaucracies
D that formal rules make discrimination more difficult
E the prevalence of larger number of clerical jobs
