Chapter 4 Quiz

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Question #1

The green movement

A is not a good strategic consideration for contemporary firms.

B has created jobs.

C is benefiting all firms financially.

D will never benefit a firm financially.

Question #2

Which of the following is a reason why a business should be managed ethically?

A Your employees demand it.

B It’s the right thing to do.

C There are strict global regulations require it.

D It’s the law in the U.S.

Question #3

A recent study revealed that most Americans have

A a strong desire to do what is right.

B a great desire to help their community.

C few moral absolutes.

D strong moral values.

Question #4

________ refers to standards of moral behavior.

A Integrity

B Ethics

C Responsibility

D Legality

Question #5

Which of the following is an unresolved ethical issue that surrounds global trade?

A Labor standards

B Time to market issues

C Product quality

D Transportation issues

Question #6

An ethical dilemma refers to a situation where you must

A balance the concerns of profit and legality.

B treat someone unfairly.

C choose between equally unsatisfactory alternatives.

D choose between a correct and an incorrect option.

Question #7

A(n) ________-based ethics code defines corporate values, creates a supportive environment, and stresses shared accountability among employees.

A social

B integrity

C corporate responsibility

D compliance

Question #8

Laws represent the standards of ________ behavior.

A ethical

B socially responsible

C legal

D moral

Question #9

Which of the following questions can help us avoid a decision that would injure our self-esteem?

A Is it balanced?

B How can I avoid taking the blame?

C Is it legal?

D How will it make me feel about myself?

Question #10

Many individuals today believe that ethical behavior is determined by what is best for them at the time. This is an example of

A moral absolutes.

B the Golden Rule.

C situational ethics.

D new age realism.

Question #11

The social audit is

A a company report that always includes a net social contribution.

B a company evaluation that measures the firm’s social contributions inside and outside of the firm.

C a government-mandated report required of all firms that have a business license.

D a recent development that creates a ratio to compare a firm’s corporate philanthropy to its profits.

Question #12

When it comes to social responsibility, some people feel that “before you can do good, you must do well.” This reflects a firm’s primary responsibility to its

A community

B customers.

C investors.

D employees.

Question #13

One factor causing businesses to vigorously enforce ethical standards is the

A evasion of social audit measurements.

B focus on criminal penalties.

C desire to eliminate employee turnover.

D fear of negative publicity.

Question #14

When Blake Mycoskie started TOMS, he took the concept of ________ to a new level. With its well-known “one for one” shoe giving program, TOMS social causes are directly related to the firm’s expertise of selling shoes.

A social auditing

B corporate philanthropy

C corporate policy

D corporate social initiative

Question #15

As a recent college graduate, Jonah started working for an export trading company. His job has already taken him around the globe, including Asia on several occasions. He was amazed to see the difference in working conditions in the developing nations he visited, as opposed to similar operations in the United States. The expectations of workers were not the same. Jonah’s experience is an example of

A the need for whistleblowers abroad.

B differences in corporate social initiatives in foreign nations.

C corporate philanthropy differences in different countries.

D social responsibility differences between similar firms, but in different countries.

Question #16

The boxed material entitled Reaching Beyond Our Borders that told the story about Joe, the telecommunication employee, suggests that U.S. firms operating overseas are

A exploiting employees by working them long hours at low pay.

B not as flexible on social issues as local employees would like them to be.

C responding to their stockholders’ desire for profits.

D complying with the ethical standards of the people they employ, in the countries in which they are operating.

Question #17

Ethical dilemmas in business

A always end up bringing out the best in us.

B define us as being moral absolutists or moral situationalists.

C force us to make poor choices.

D often force us to choose between equally unsatisfactory alternatives.

Question #18

When working with international firms, U.S. businesses

A expect socially responsible behavior from their business partners.

B feel that their responsibility is limited to the United States.

C try to avoid judging our international business partners by U.S. standards.

D tend to ignore the ethics of their international partners.

Question #19

Corporate social responsibility describes the firm’s

A concern for the welfare of society.

B commitment to a management training program.

C exclusive responsibility to its stockholders.

D ability to plan for the unexpected.

Question #20

Obeying the law is ________ ethical behavior.

A the first step toward

B essentially the same as

C the opposite of

D unlikely to lead to

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